9.7
SpotScore
Top 10 Crisp Alternatives 2026
Transforming customer conversations, one click at a time.
Main Features
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
Pricing
Starts from $25/User/Month, also offers free forever plan
Free Trial available
Crisp is a Live Chat Software platform with a user rating of 4.5★ based on 107 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Crisp vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Crisp Current | Live Chat Software | $25 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 SnapEngage | Live Chat Software | $16 | 4.4 ★ | ✓ Yes |
 Acquire | Live Chat Software | Custom pricing | 4.3 ★ | ✗ No |
 Bold360 | Live Chat Software | Custom pricing | 3.6 ★ | ✗ No |
 Chaport | Live Chat Software | $15 | 4.8 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Crisp alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.3
SpotScore
SnapEngage — from $16 · 4.4★
Streamline customer engagement & boost sales with SnapEngage.
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What is SnapEngage?
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
Read moreWhat reviewers like about SnapEngage
- Easy to use with proactive chat for engaging customers and boosting revenue.
- Detailed reports provide insights on visitor behavior and easy integration with Salesforce.
- Customizable features for forms and pages, aiding communication with customers.
Where SnapEngage falls short
- Issues with system integrations and outdated design can affect user experience.
- Limits on chat disconnect time can be restrictive for ongoing conversations.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $16/User/Month
9.2
SpotScore
Acquire — 4.31★
Streamline customer engagement and drive growth.
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What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreWhat reviewers like about Acquire
- Easy to integrate with existing software, providing a consistent experience.
- Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
- Provides personalized customer experiences and feedback loop.
Where Acquire falls short
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
Common Features
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Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Acquire offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.5
SpotScore
Bold360 — 3.65★
Transforming customer support with AI-driven chat.
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What is Bold360?
Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on websites. It also features a highly integrated chatbot that simplifies ...
Read moreWhat reviewers like about Bold360
- Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
- Surfaces useful visitor context like region, contact details, page viewed, and initial question.
- User-friendly, easy-to-learn interface that new hires can master quickly.
Where Bold360 falls short
- Several reviewers say the UI is dated and needs work.
- Some report it isn't scalable or well-suited to modern responsive websites.
- Customer service drew strongly negative feedback from a few users.
Common Features
-
Visitor Targeting
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Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Bold360 offers custom pricing plan
8.9
SpotScore
Chaport — from $15 · 4.82★
Effortless customer communication, even when offline.
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What is Chaport?
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...
Read moreWhat reviewers like about Chaport
- Ease of use and interface, making it simple for both novice and experienced users.
- Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.
- Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.
Where Chaport falls short
- Limited customization options may restrict tailoring the platform to specific needs.
- Occasional technical glitches and limited advanced reporting features.
- Comparatively higher pricing than some competitors and limited integration options.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.7
SpotScore
Helpwise — from $83.25 · 4.57★
Efficient customer support, simplified.
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What is Helpwise?
Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...
Read moreWhat reviewers like about Helpwise
- Shared inbox functionality
- Multi-channel support
- Collaboration tools
Where Helpwise falls short
- Learning curve for new users
- Limited integrations
- Can be overwhelming for small teams
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $83.25/Month when Billed Yearly, also offers free forever plan
9.3
SpotScore
Provide Support — from $8.25 · 4.6★
Enhance customer support with effortless live chat.
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What is Provide Support?
"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...
Read moreWhat reviewers like about Provide Support
- Reliable and stable with minimal downtime, in use for years without major issues.
- Manages chat support for multiple websites from a single platform.
- Both agents and customers can navigate the tool without guidance.
Where Provide Support falls short
- Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
- Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.
- Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $8.25/Month when Billed Yearly, also offers free forever plan
8.6
SpotScore
RumbleTalk — from $25 · 5★
Unite and Engage Your Online Community!
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What is RumbleTalk?
RumbleTalk is a revolutionary Group Chat Room Solution with over 600,000 users. Leveraging webRTC technology, members can easily host virtual meetings with audio and video-enabled conversations. It takes just a minute to set up a new chat room on your website without any coding or technical ...
Read moreWhat reviewers like about RumbleTalk
- Easy setup
- Customizable chat rooms
- Audio and video support
Where RumbleTalk falls short
- Limited features compared to full platforms
- May require technical knowledge for customization
- Not suitable for all business types
Common Features
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Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Starts from $25/Month, also offers free forever plan
8.6
SpotScore
Subiz — from $9.59 · 5★
Elevate your customer care game with Subiz.
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What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...
Read moreWhat reviewers like about Subiz
- Lead capture automation
- Multimedia support
- Real-time engagement
Where Subiz falls short
- Limited customization options
- Basic reporting features
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9.59/Month, also offers free forever plan
8.9
SpotScore
Zoho SalesIQ — from $7 · 4.42★
Revolutionize your customer engagement.
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What is Zoho SalesIQ?
Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...
Read moreWhat reviewers like about Zoho SalesIQ
- Integrates with other Zoho products including CRM, Desk, and Campaigns.
- Includes visitor tracking, live chat, and automation tools.
- Affordable pricing and accessibility make it suitable for small and medium-sized businesses.
Where Zoho SalesIQ falls short
- Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
- Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
- Full feature utilization requires training; newcomers may find the tool complex.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
Crisp vs its closest competitors
Buyers comparing Crisp usually weigh it against these 10 live chat software competitors, starting with ZoomInfo Chat, SnapEngage and Acquire. Each is compared against Crisp on rating, pricing and feature coverage below.
Sites and apps like Crisp
Searches for "sites like Crisp" and "apps like Crisp" land on the same set of options as "Crisp alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What makes each one stand out
Easy to use with proactive chat for engaging customers and boosting revenue.
Watch for: Issues with system integrations and outdated design can affect user experience.
Easy to integrate with existing software, providing a consistent experience.
Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.
Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
Watch for: Several reviewers say the UI is dated and needs work.
Ease of use and interface, making it simple for both novice and experienced users.
Watch for: Limited customization options may restrict tailoring the platform to specific needs.
Shared inbox functionality
Watch for: Learning curve for new users
Reliable and stable with minimal downtime, in use for years without major issues.
Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
Easy setup
Watch for: Limited features compared to full platforms
Integrates with other Zoho products including CRM, Desk, and Campaigns.
Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
Why teams look for a Crisp alternative
Teams looking past Crisp often cite reasons like these:
- Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
- Limited visual customization options, such as chatbox button customization, preventing full visual customization.
- Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
- Lack of scheduling ability for single-shot emails and absence of A/B testing for email campaigns, hindering optimization possibilities.
What to check before picking a Crisp alternative
The quick comparison across all 10 alternatives: 7 offer a free tier; and RumbleTalk is the highest rated at 5★ across 2 reviews.
Our ranking logic.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
