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7 Best Free ProProfs Chat Alternatives in 2026

Explore 7 alternatives to ProProfs Chat — vetted by our editors with real user reviews, pricing, and feature comparisons.

Our 7 top free ProProfs Chat alternatives at a glance

Quick answer

Here's the shortlist of ProProfs Chat alternatives: LiveChat, Crisp and Pure Chat. LiveChat leads on SpotScore (9.8) with a 4.4★ rating. All 7 are compared on score, rating, and price below.

A tool that fits one team can frustrate another, so if ProProfs Chat is frustrating yours, these 7 live chat software free alternatives are worth a look. We rank them by SpotScore, which combines verified user satisfaction with market presence, then ratings and pricing. The table gives a quick side-by-side; the sections below explain each pick.

ProductSpotScoreRatingPricingBest for
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.4(791)Freefrom $16 /User/Monthteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.3(140)Freefrom $25 /User/Monthsmall & mid-size businesses
Pure ChatConnect with visitors and customers seamlessly.9★★★★☆ 4.3(225)Freefrom $39 /User/Monthteams of all sizes
Zendesk ChatBoost customer engagement with real-time chat.9Not yet ratedFreefrom $19 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★★☆☆ 2.6(6)Freefrom $15/moteams of all sizes
Let's ConnectConnect, convert, and succeed with real-time communication.8.2Not yet ratedFreefrom $275/moteams of all sizes
LinkedChatSeamless customer experience, no frustration, happy customers.7.7★★★★☆ 4.3(46)Freefrom $9/moteams of all sizes

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

791 verified reviews

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

4.3

140 verified reviews

Add to compare

What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial

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9.0

SpotScore

Pure Chat - Live Chat Software

Pure Chat

Connect with visitors and customers seamlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

225 verified reviews

Add to compare

What is Pure Chat?

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

Read more about Pure Chat
Free Trial

9.0

SpotScore

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

Read more about Zendesk Chat
Free Trial

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

2.6

6 verified reviews

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

8.2

SpotScore

Let's Connect - Live Chat Software

Let's Connect

Connect, convert, and succeed with real-time communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Let's Connect?

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...

Read more about Let's Connect
Free Trial

7.7

SpotScore

LinkedChat - Live Chat Software

LinkedChat

Seamless customer experience, no frustration, happy customers.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

46 verified reviews

Add to compare

What is LinkedChat?

LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is ...

Read more about LinkedChat
Free Trial

What each ProProfs Chat alternative is good at

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

Pure Chat9Best for teams of all sizes

Integrates with Zoho, MailChimp, and HubSpot.

Watch for: Lack of Desktop App can lead to tab management issues and increased browser tabs.

Zendesk Chat9Best for teams of all sizes

Integrates well with other Zendesk products for customer support management.

Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

Let's Connect8.2Best for teams of all sizes

Real-time communication

Watch for: Limited advanced features

LinkedChat7.7Best for teams of all sizes

Seamless customer experience

Watch for: Limited analytics features

Why teams look for a ProProfs Chat alternative

Teams usually start looking for a ProProfs Chat alternative for a few concrete reasons:

  • Limited integrations
  • Basic analytics features
  • No mobile app
  • Can be overwhelming for new users

How to choose among ProProfs Chat alternatives

On price, ratings, and standout strengths, the 7 free alternatives compare like this: 7 offer a free tier; paid plans run $9–$275, with LinkedChat the cheapest entry point; and LiveChat is the highest rated at 4.4★ across 791 reviews.

How positions are set.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to ProProfs Chat are LiveChat (4.4★), Crisp (4.3★), Pure Chat (4.3★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to ProProfs Chat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

ProProfs Chat starts from $10 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply ProProfs Chat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to settle on the best ProProfs Chat alternative

  • On a budget / just exploring: start with a free tier — LiveChat, Crisp and Pure Chat let you evaluate without paying upfront.
  • If real-user ratings matter most: LiveChat has the strongest star rating (4.4★) among the options with verified reviews.
  • Want the safest pick: LiveChat has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

How to cut over from ProProfs Chat

Before switching off ProProfs Chat, run the checks that prevent headaches later. Export your data, verify the import, and confirm feature parity for your must-have workflows. Pilot the new tool free, then migrate, leaving ProProfs Chat active until you're done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].