9.2
SpotScore
Top 10 Userlike Alternatives 2026
Empowering real-time chat for exceptional customer communication.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $90/Month when Billed Yearly, also offers free forever plan
Free Trial available
Userlike is a Live Chat Software platform with a user rating of 4.5★ based on 382 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Userlike vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Userlike Current | Live Chat Software | $90 | 4.5 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Respond.io | Live Chat Software | $29 | 4.6 ★ | ✓ Yes |
 WebGreeter | Live Chat Software | $20 | 5.0 ★ | ✓ Yes |
 ProProfs Chat | Live Chat Software | $10 | 4.5 ★ | ✓ Yes |
 Chatra | Live Chat Software | $15 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Userlike alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.0
SpotScore
Respond.io — from $29 · 4.62★
Streamline your business messaging for faster results.
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What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreWhat reviewers like about Respond.io
- Great customer support and follow-up service across all platforms.
- Multichannel customer service platform, excellent for organizing and providing customer service.
- Easy access and quick results, especially effective with WhatsApp integration.
Where Respond.io falls short
- Limited workspaces available, affecting scalability for some users.
- Some users find the platform pricey, though discounts are offered.
- Limited features for advanced customizations, like WhatsApp QR code.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Starts from $29/Month, also offers free forever plan
8.4
SpotScore
WebGreeter — from $20 · 5★
Seamless client communication, guaranteed.
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What is WebGreeter?
Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...
Read moreWhat reviewers like about WebGreeter
- Customizable solutions
- 24/7 support
- Visitor behavior tracking
Where WebGreeter falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/User/Month
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.9
SpotScore
ProProfs Chat — from $10 · 4.45★
Streamline chat support and increase customer engagement.
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What is ProProfs Chat?
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...
Read moreWhat reviewers like about ProProfs Chat
- Predefined messages for efficiency
- Operator-to-operator chat
- Customizable chat windows
Where ProProfs Chat falls short
- Limited integrations
- Basic analytics features
- No mobile app
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $10/User/Month when Billed Yearly
8.8
SpotScore
Chatra — from $15 · 4.5★
Effortlessly connect with customers in real time.
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What is Chatra?
Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...
Read moreWhat reviewers like about Chatra
- Effortless customer communication
- Intelligent chat distribution
- Real-time agent collaboration
Where Chatra falls short
- Limited customization options
- May require training for agents
- Not suitable for very small businesses
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.6
SpotScore
Subiz — from $9.59 · 5★
Elevate your customer care game with Subiz.
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What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...
Read moreWhat reviewers like about Subiz
- Lead capture automation
- Multimedia support
- Real-time engagement
Where Subiz falls short
- Limited customization options
- Basic reporting features
- Integration challenges
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $9.59/Month, also offers free forever plan
8.3
SpotScore
TruChat — from $30 · 5★
Boost customer engagement with conversational chatbots.
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What is TruChat?
TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversational marketing chatbots suitable for various industries. Its all-in-one ...
Read moreWhat reviewers like about TruChat
- Natural Language Processing
- Multichannel support
- Easy setup
Where TruChat falls short
- Limited analytics features
- May not suit all industries
- Pricing not disclosed
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $30/Month, also offers free forever plan
9.8
SpotScore
LiveChat — from $16 · 4.35★
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreWhat reviewers like about LiveChat
- Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
- Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.
- Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.
Where LiveChat falls short
- Limited number of active accounts, hindering flexibility during certain periods of high volume.
- Learning curve can be tricky, requiring time and effort to overcome.
- Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
9.4
SpotScore
Olark — 4.31★
Connect with customers. Streamline communication. Boost conversions.
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What is Olark?
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...
Read moreWhat reviewers like about Olark
- Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
- Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
- Provides basic features needed for customer chat, such as automated responses and chat management tools.
Where Olark falls short
- Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
- Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
- Some users report occasional technical issues like slow loading times or glitches with the availability toggle.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Olark offers custom pricing plan
8.6
SpotScore
Sparkcentral — 4.47★
Transform your customer service experience with Sparkcentral.
Add to compare
What is Sparkcentral?
Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and virtual customer service agents. Our Automated Message Distribution (AMD) ...
Read moreWhat reviewers like about Sparkcentral
- Multi-channel support
- High message volume handling
- Automated Message Distribution
Where Sparkcentral falls short
- Complex setup process
- Limited customization options
- Higher pricing tier
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Call Me Option
Pricing
Sparkcentral offers custom pricing plan
Who competes with Userlike?
Userlike competes with 10 other live chat software tools tracked on Spotsaas. The closest by feature overlap are ZoomInfo Chat, Respond.io and WebGreeter. Each is compared against Userlike on rating, pricing and feature coverage below.
Sites and apps like Userlike
Searches for "sites like Userlike" and "apps like Userlike" land on the same set of options as "Userlike alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What sets each pick apart
Great customer support and follow-up service across all platforms.
Watch for: Limited workspaces available, affecting scalability for some users.
Predefined messages for efficiency
Watch for: Limited integrations
Effortless customer communication
Watch for: Limited customization options
Natural Language Processing
Watch for: Limited analytics features
Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.
Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
Why teams look for a Userlike alternative
If you're considering a Userlike alternative, you're probably running into one of these:
- Initial complexity for newcomers in activating and utilizing all features.
- Some features can be overwhelming due to the richness of options.
- Limited customization options in some areas like background templates.
- Pricing challenges with different tiers, with higher-priced versions.
Choosing a Userlike alternative
Looking at the 10 live chat software alternatives through the data: 8 offer a free tier; and WebGreeter is the highest rated at 5★ across 1 reviews.
Our methodology.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
