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Freshservice - Service Desk Software

Freshservice Pricing Plans & Top Alternatives in 2026

Streamline your support process with ease.

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User Ratings

Trusted by 2M+ software buyers annually.

Pricing

  • Starts from $19/User/Month when Billed Yearly

  • Free Trial available

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Freshservice Pricing

Claim a Free Trial
"Quick setup"

Free Trial

✓ Available

Starting Price

$19 / /User/Month

when Billed Yearly

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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Freshservice Pricing Plans Explained

Enterprise

Large teams & enterprises
  • Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)

  • Freddy Agent Assist (BETA)

  • Sandbox

  • Audit Logs

  • 20,000 Orchestration transactions/mo/account

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Freshservice supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Freshservice's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Freshservice offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Freshservice offers Free Trial, Subscription pricing. Plans start from $19//User/Month.

The starting price of Freshservice is $19/User/Month when Billed Yearly

Freshservice does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Freshservice offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Freshservice's for exact savings.

Most SaaS products including Freshservice allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Freshservice's terms or contact their support team for details.

Freshservice offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

Freshservice Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSan Mateo, California

Connect with Freshservice

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].