Pinned by SpotsaasGuest User· asked about 3 months ago
Does Freshservice support social media?
I'm curious if we can manage support requests coming from social media platforms using Freshservice. anyone know if this is possible?
8 Upvotes1 answer
1 Answer
Head of Product
Yes, Freshservice supports multiple channels, including social media. You can receive and manage support tickets from platforms like Facebook and Twitter, which can help simplify your customer communication.
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