8.9
SpotScore

Call Center Studio
Streamline your call center operations with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read more about Truly8.4
SpotScore

HoduCC
Efficient cloud contact centers with advanced multimedia capabilities.
Best for: SMB teams · Mid-market · Enterprise
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What is HoduCC?
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read more about HoduCCHoduCC offers custom pricing plan
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8.1
SpotScore

Dialer360
Streamline your contacts and communication effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Dialer360?
The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...
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CallCenterHosting Predictive Dialer
Streamline your calls with predictive dialing.
Best for: SMB teams · Mid-market · Enterprise
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What is CallCenterHosting Predictive Dialer?
CallCenterHosting Predictive Dialer is a hosted auto dialer for outbound call center operations running high-volume dialing campaigns across sales, collections, or telemarketing teams. It uses predictive algorithms to dial multiple numbers simultaneously and route answered calls to available ...
Read more about CallCenterHosting Predictive DialerCallCenterHosting Predictive Dialer offers custom pricing plan
9.6
SpotScore

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read more about Nextiva9.6
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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read more about CloudTalkStarts from $25/User/Month when Billed Yearly
9.1
SpotScore
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Freshdesk Contact Center (Formerly Freshcaller)
Streamline customer service and boost sales effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read more about Freshdesk Contact Center (Formerly Freshcaller)Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.1
SpotScore

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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read more about CircleLoop9.0
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Dixa
Efficient, collaborative, and customizable customer support solution.
Best for: SMB teams · Mid-market · Enterprise
What is Dixa?
Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve ...
Read more about Dixa9.0
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What is eVoice?
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...
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What is Exotel?
Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...
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