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Top 12 Free Voiptime Alternatives, Compared (2026)

Explore 12 alternatives to Voiptime — vetted by our editors with real user reviews, pricing, and feature comparisons.

Compare the top 12 free Voiptime alternatives

Quick answer

The top-rated free call center software alternatives to Voiptime are Call Center Studio, Truly and HoduCC. Call Center Studio leads with a SpotScore of 8.9 and a 4.7★ rating. Compare all 12 on score, rating, and pricing below.

Not every team clicks with Voiptime, and that's fine. These 12 call center software free alternatives give you real choices on price, features, and usability. We rank them by SpotScore, which combines real-user satisfaction with market presence, then layer in ratings and pricing. Scan the comparison table first, then read the detail for each pick.

ProductSpotScoreRatingPricingBest for
Call Center StudioStreamline your call center operations with ease.8.9★★★★★ 4.7(80)FreeFree Trial · Quotation Basedteams of all sizes
TrulyEngage customers in real-time with Truly.8.9★★★★★ 4.6(150)Freefrom $55 /User/Monthteams of all sizes
HoduCCEfficient cloud contact centers with advanced multimedia capabilities.8.4★★★★ 3.8(1)FreeFree Trial · Quotation Basedteams of all sizes
Dialer360Streamline your contacts and communication effortlessly.8.1★★★★ 3.8(1)FreeFree Trial · Subscriptionteams of all sizes
CallCenterHosting Predictive DialerStreamline your calls with predictive dialing.Not yet ratedFreeFree Trial · Subscription · Quotation Basedteams of all sizes
NextivaEmpowering businesses through advanced communication solutions.9.6★★★★ 4.4(6255)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
CloudTalkEfficiently elevate call center performance.9.6★★★★ 4.39(1369)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
Freshdesk Contact Center (Formerly Freshcaller)Streamline customer service and boost sales effortlessly.9.1★★★★ 4(170)FreeFree Trial · Freemium · Subscriptionteams of all sizes
CircleLoopEffortless communication, optimized customer experience.9.1★★★★ 4.22(179)FreeFree Trial · Subscriptionsmall & mid-size businesses
DixaEfficient, collaborative, and customizable customer support solution.9★★★★ 4.28(293)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
eVoiceStreamline your telemarketing with eVoice.9★★★☆☆ 3.33(129)FreeFree Trial · Subscriptionteams of all sizes
ExotelElevate your contact center's efficiency9★★★★ 4.4(76)FreeFree Trial · Subscription · Quotation Basedteams of all sizes

8.9

SpotScore

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Center Studio?

Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...

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Free TrialTry Free →·

Call Center Studio offers custom pricing plan

8.9

SpotScore

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

Best for: SMB teams · Mid-market · Enterprise

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What is Truly?

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

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Free TrialTry Free →

8.4

SpotScore

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

Best for: SMB teams · Mid-market · Enterprise

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What is HoduCC?

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Free Trial·

HoduCC offers custom pricing plan

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8.1

SpotScore

Dialer360 - Call Center Software

Dialer360

Streamline your contacts and communication effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is Dialer360?

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...

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CallCenterHosting Predictive Dialer - Auto Dialer Software

CallCenterHosting Predictive Dialer

Streamline your calls with predictive dialing.

Best for: SMB teams · Mid-market · Enterprise

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What is CallCenterHosting Predictive Dialer?

CallCenterHosting Predictive Dialer is a hosted auto dialer for outbound call center operations running high-volume dialing campaigns across sales, collections, or telemarketing teams. It uses predictive algorithms to dial multiple numbers simultaneously and route answered calls to available ...

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Free Trial·

CallCenterHosting Predictive Dialer offers custom pricing plan

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

Best for: SMB teams · Mid-market · Enterprise

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What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Free TrialTry Free →·

Starts from $18.95/User/Month when Billed Yearly

9.6

SpotScore

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

Best for: SMB teams · Mid-market · Enterprise

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What is CloudTalk?

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

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Free Trial·

Starts from $25/User/Month when Billed Yearly

9.1

SpotScore

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is Freshdesk Contact Center (Formerly Freshcaller)?

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

Read more about Freshdesk Contact Center (Formerly Freshcaller)
Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.1

SpotScore

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

Best for: SMB teams · Mid-market

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What is CircleLoop?

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...

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Free TrialTry Free →·

Starts from $6.45/User/Month

9.0

SpotScore

Dixa - Help Desk Software

Dixa

Efficient, collaborative, and customizable customer support solution.

Best for: SMB teams · Mid-market · Enterprise

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What is Dixa?

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve ...

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Free TrialTry Free →·

Starts from $39/User/Month

9.0

SpotScore

eVoice - Call Center Software

eVoice

Streamline your telemarketing with eVoice.

Best for: SMB teams · Mid-market · Enterprise

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What is eVoice?

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...

Read more about eVoice
Free TrialTry Free →·

Starts from $6.25/User/Month when Billed Yearly

9.0

SpotScore

Exotel - Call Center Software

Exotel

Elevate your contact center's efficiency

Best for: SMB teams · Mid-market · Enterprise

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What is Exotel?

Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...

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Free TrialTry Free →·

Starts from $200

What makes each one stand out

Call Center Studio8.9Best for teams of all sizes

Fast and effective technical support, providing instant solutions.

Watch for: Lack of variety in the Marketplace for additional apps and connectors.

Truly8.9Best for teams of all sizes

Reliable metadata flow to CRM, enhancing efficiency.

Watch for: Intimidating richness of features for new users without adequate support.

HoduCC8.4Best for teams of all sizes

Cloud-based solution

Watch for: Limited offline capabilities

Dialer3608.1Best for teams of all sizes

Centralized contact management

Watch for: Limited advanced features

CallCenterHosting Predictive DialerBest for teams of all sizes
Nextiva9.6Best for teams of all sizes

Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

Watch for: Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

CloudTalk9.6Best for teams of all sizes

Easy to use interface with direct integration for productivity tools like CRM systems.

Watch for: Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows.

Watch for: Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support.

CircleLoop9.1Best for small & mid-size businesses

Efficient and helpful customer support team that is responsive to user needs and requests.

Watch for: Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

Dixa9Best for teams of all sizes

Strong automation features

Watch for: Learning curve for new users

eVoice9Best for teams of all sizes

Seamless mobile app experience for remote work and client communication.

Watch for: Outdated recording process for messages, requiring more steps than necessary.

Exotel9Best for teams of all sizes

User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

Watch for: Limited app selection in the Marketplace, restricting access to advanced features and connectors.

Why teams look for a Voiptime alternative

Switching away from Voiptime is usually triggered by one or more of these sticking points:

  • The richness of features may be overwhelming for newcomers without proper support.
  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

What to check before picking a Voiptime alternative

The hard numbers across these 12 call center software free alternatives: 12 offer a free tier; paid plans run $55, with Truly the cheapest entry point; and Call Center Studio is the highest rated at 4.7 across 80 reviews.

Our ranking logic.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Voiptime are Call Center Studio (4.7★), Truly (4.6★), Nextiva (4.4★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Voiptime, prioritize: Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Voiptime is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which of these Voiptime alternatives should you choose?

  • On a budget / just exploring: start with a free tier — Call Center Studio, Truly and HoduCC let you evaluate without paying upfront.
  • If real-user ratings matter most: Call Center Studio has the strongest star rating (4.7★) among the options with verified reviews.
  • Want the safest pick: Call Center Studio has the highest Spotsaas Score (8.9) in this list — a strong default if you're unsure.

Switching off Voiptime cleanly

When you're ready to leave Voiptime, protect your data first. Export it, confirm the new tool reads it, and check that your core workflows transfer. Test on a free plan or trial before committing, and hold onto Voiptime until the move is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].