List of NPS Software for SMBs in 2025

Showing 1-20 out of 25

List of the Best NPS Software For Small Business as of May 2025

9.8

Spot Score

Zonka Feedback
RECOMMENDED

Listen, improve, and exceed customer expectations.

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4.7

(48)

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Product Description

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about brand, products and services.

Pricing

Free Trial available, Try Now

Starts from $24/Month when Billed Yearly

9.4

Spot Score

Startquestion

Measuring loyalty, not just satisfaction.

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4.8

(19)

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Product Description

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

Pricing

Free Trial available, Try Now

Starts from $41/Month when Billed Yearly

9.4

Spot Score

Trustmary

Building trust, one score at a time.

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4.6

(11)

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Product Description

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...

Pricing

Free Trial available, Try Now

Starts from $190/Month

9.2

Spot Score

Emojics

Empower your business with real-time customer feedback.

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4.6

(7)

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Product Description

Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows users to interact with their customers based on their feelings with reaction ...

Pricing

Starts from $9.50

9.1

Spot Score

Customer.guru

Transform customer feedback into business success.

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4.4

(13)

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Product Description

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for businesses, this application helps the user by providing relevant tools and a simple interface.

Pricing

Free Trial available, Try Now

Starts from $50/Month

9.0

Spot Score

SatisMeter

Measure customer satisfaction and boost loyalty.

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2.7

(40)

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Product Description

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

Pricing

Free Trial available, Try Now

Starts from $49/Month

8.9

Spot Score

SmileBack

Customer satisfaction made simple.

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4.6

(40)

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Product Description

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...

Pricing

Free Trial available, Try Now

Starts from $83/Month when Billed Yearly

8.8

Spot Score

YesInsights

Boost customer loyalty with efficient NPS management.

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4.9

(12)

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Product Description

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database and the Net Promoter dashboard.

Pricing

Free Trial available

Starts from $20/Month

8.8

Spot Score

binds.co

Sync, analyze, and elevate your business in real-time.

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Product Description

Binds.co is a No-Downtime software that syncs userr business's data-store in real-time. Its innovative design combines traditional messaging data-stores with Elasticsearch and Time Series data, enabling seamless production use and real-time analytics. The internal message bus enables developers ...

Pricing

binds.co offers custom pricing plan

8.7

Spot Score

SoluCX

Convert leads, maximize sales, achieve success.

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5.0

Add to compare

Product Description

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data entry from sales representatives, run real-time analytics on that data to ...

Pricing

SoluCX offers custom pricing plan

8.6

Spot Score

ClearlyRated

Uncover actionable insights from your customer feedback.

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4.8

(64)

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Product Description

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while giving feedback. In addition to rating data, it can also be used for ...

Pricing

ClearlyRated offers custom pricing plan

8.5

Spot Score

Promoter Ninja

Engage, empower, and elevate your sales team today!

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5.0

Add to compare

Product Description

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

Pricing

Free Trial available, Try Now

8.5

Spot Score

FeedbackLink

Boost loyalty with real-time customer feedback.

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4.1

Add to compare

Product Description

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.

Pricing

Free Trial available, Try Now

Starts from $15/Month

8.4

Spot Score

Thermostat

Effortlessly control comfort from anywhere with Thermostat.

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Product Description

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allows users to control their thermostat and schedule energy consumption ...

Pricing

Starts from $40.83/Month when Billed Yearly, also offers free forever plan

8.3

Spot Score

GrowthScore

Grow your business with customer-driven insights.

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4.2

Add to compare

Product Description

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide business decisions.

Pricing

Free Trial available, Try Now

Starts from $19/Month

8.2

Spot Score

eNPS

Empower your business with valuable customer insights.

Request a Quote

4.5

Add to compare

Product Description

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...

Pricing

Free Trial available

Starts from $29/Month

SurveyLab

Measure, monitor, and improve customer satisfaction with SurveyLab.

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4.8

(38)

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Product Description

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even more helpful to understand what drives changes in customers' opinions over time.

Pricing

Free Trial available, Try Now

SurveyLab offers custom pricing plan

SurveyLegend

Insightful surveys made easy.

Request a Quote

4.5

(310)

Add to compare

Product Description

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere they take online surveys including all the popular survey panels such as

Pricing

Starts from $15/Month when Billed Yearly, also offers free forever plan

ProProfs Survey Maker

Revolutionize your customer interactions with our survey maker.

Request a Quote

4.4

(44)

Add to compare

Product Description

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionnaires!

Pricing

Free Trial available, Try Now

Starts from $7/Month

MedBridge

Streamline your practice, care for patients with ease.

Request a Quote

4.2

(185)

Add to compare

Product Description

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed to enhance overall physician productivity and workflow efficiencies so user ...

Pricing

Starts from $250/User/Year

Best NPS Software For Small Business

Zonka FeedbackRECOMMENDED

Listen, improve, and exceed customer expectations.

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about brand, products and services.

Startquestion

Measuring loyalty, not just satisfaction.

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

Trustmary

Building trust, one score at a time.

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...

Emojics

Empower your business with real-time customer feedback.

Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows users to interact with their customers based on their feelings with reaction ...

Customer.guru

Transform customer feedback into business success.

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for businesses, this application helps the user by providing relevant tools and a simple interface.

SatisMeter

Measure customer satisfaction and boost loyalty.

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

SmileBack

Customer satisfaction made simple.

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...

YesInsights

Boost customer loyalty with efficient NPS management.

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database and the Net Promoter dashboard.

binds.co

Sync, analyze, and elevate your business in real-time.

Binds.co is a No-Downtime software that syncs userr business's data-store in real-time. Its innovative design combines traditional messaging data-stores with Elasticsearch and Time Series data, enabling seamless production use and real-time analytics. The internal message bus enables developers ...

SoluCX

Convert leads, maximize sales, achieve success.

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data entry from sales representatives, run real-time analytics on that data to ...

ClearlyRated

Uncover actionable insights from your customer feedback.

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while giving feedback. In addition to rating data, it can also be used for ...

Promoter Ninja

Engage, empower, and elevate your sales team today!

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

FeedbackLink

Boost loyalty with real-time customer feedback.

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.

Thermostat

Effortlessly control comfort from anywhere with Thermostat.

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allows users to control their thermostat and schedule energy consumption ...

GrowthScore

Grow your business with customer-driven insights.

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide business decisions.

eNPS

Empower your business with valuable customer insights.

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...

SurveyLab

Measure, monitor, and improve customer satisfaction with SurveyLab.

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even more helpful to understand what drives changes in customers' opinions over time.

SurveyLegend

Insightful surveys made easy.

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere they take online surveys including all the popular survey panels such as

ProProfs Survey Maker

Revolutionize your customer interactions with our survey maker.

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionnaires!

MedBridge

Streamline your practice, care for patients with ease.

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed to enhance overall physician productivity and workflow efficiencies so user ...

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Frequently Asked Questions (FAQs)

Zonka Feedback
RECOMMENDED