ProProfs Survey Maker Review: Is It The Right NPS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRStarts from $7 / Month
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
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What is ProProfs Survey Maker?
ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionnaires!
Pricing
Starts from $7 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
ProProfs Survey Maker Software Demo
ProProfs Survey Maker was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ProProfs Survey Maker
- Use cases
- Customer experience measurement, Market research surveys, Employee feedback collection
- Team types
- Customer experience teams, Market research analysts
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose ProProfs Survey Maker
Customizable survey creation with various question types and templates
Multi-lingual support optimized for different devices
Intuitive user interface with user-friendly controls
Is ProProfs Survey Maker right for you?
Best for customizable, multi-lingual surveys in small to medium businesses.
Choose ProProfs Survey Maker if
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
What buyers should know before shortlisting ProProfs Survey Maker
ProProfs Survey Maker is a versatile tool that stands out for its wide range of customization options and variety of question types, making survey creation engaging and effective. Users appreciate the ability to design surveys optimized for different devices and supported in multiple languages, catering to a global audience.
The software's user-friendly interface, seamless integration with third-party applications, and data security feature prominently among its strengths. While minor glitches have been reported, prompt customer support resolves issues efficiently.
The availability of professional templates, feedback customization, and insightful reporting tools make ProProfs Survey Maker a top choice for businesses looking to collect valuable feedback and enhance customer engagement. Overall, it's a comprehensive tool that streamlines the survey creation process and facilitates meaningful insights for various organizations.
ProProfs Survey Maker pros and cons
- ProProfs Survey Maker pros
Customizable survey creation with various question types and templates
Multi-lingual support optimized for different devices
Intuitive user interface with user-friendly controls
- ProProfs Survey Maker cons
Limited third-party integrations
Occasional bugs and glitches impacting user experience
Ready to try it?
Get started with ProProfs Survey Maker
Start your free trial — no credit card required.
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Compare ProProfs Survey Maker side-by-side with top NPS Software alternatives.
What is the pricing of ProProfs Survey Maker?
ProProfs Survey Maker Pricing Plans
Basic
$7
/Month
Unlimited Surveys
Unlimited Responses
Administrators : 1
Customer Support : Basic
Integrations : Basic
Show more +
Professional
$19
/Month
Includes features of Basic plan, plus
Logo, Branding & Themes
Survey Scoring
Branching and Skip Logic
Accept File Uploads
Show more +
Business
$69
/Month
Includes features of Professional plan, plus
Quiz Maker Team : $79 /month value
Net Promoter Score
In-App Survey
Sidebar Forms
Show more +
Enterprise
$199
/Month
Includes features of Business plan, plus
Administrators : Unlimited
Quiz Maker Business : $139 /month value
Organizational Data oversight, security and ownership
Organization-wide collaboration
Show more +
ProProfs Survey Maker reviews and ratings
Buyer sentiment
Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.
What buyers like
- Customization options
- Multi-lingual support
- User-friendly interface
Common complaints
- Limited integrations
- Mobile UI and bugs
What users are saying
NB
Neha B
07/04/22
"Software tool with Multi-lingual Support"
What do you like best about ProProfs Survey Maker? This tool supports surveys in 70+ languages. Also, it helps us in designing the survey that is ...
Read more
NB
Neha Bansal
07/04/22
Best tool for creating on-brand surveys
PROS: ProProfs Survey Maker offers a wide range of customization options, from selecting the look and feel of the survey to adding custom branding ...
Read more
AR
Anonymous Reviewer
07/04/22
Good Tool with a Variety of Survey Questions!
PROS & CONS What are the best aspects of this product? I can add a variety of questions- Likert-scale, Rating-scale, Textbox, multiple-choice, Yes/No ...
Read more
AU
Anonymous User
05/05/22
"Multiple Question Types Survey"
What do you like best about ProProfs Survey Maker? The best thing is that we can create attractive surveys using different questions types like ...
Read more
MV
Meet V
02/26/22
"Best Tool for NPS Survey"
What do you like best about ProProfs Survey Maker? The process of designing and creating NPS Surveys with ProProfs Survey Maker has been a piece of ...
Read more
AP
Anurag P
01/06/22
"Engaging survey maker that helps you collect customers’ details"
What do you like best about ProProfs Survey Maker? The ease of use and user-friendliness are the prime reasons we have chosen this software for ...
Read more
ProProfs Survey Maker security and data handling
Key compliance certifications and security features for IT and security teams evaluating ProProfs Survey Maker.
Certifications
Security features
Developer & data
Alternatives to ProProfs Survey Maker
Recommended
Listen, improve, and exceed ...
9.8
Excellent
ProProfs Survey Maker Support Options
Frequently Asked Questions About ProProfs Survey Maker
Common questions buyers ask before choosing ProProfs Survey Maker.
ProProfs Survey Maker is a strong fit if: You need extensive branding and personalization options for surveys.; Your team requires multi-lingual support optimized for various devices.. Consider alternatives if: Your organization depends on extensive third-party software integrations.; You require advanced, stable mobile survey management features..
Buyers commonly note the following limitations of ProProfs Survey Maker: Limited third-party integrations; Occasional bugs and glitches impacting user experience; Mobile version and UI design need improvement.
Some top alternatives to ProProfs Survey Maker includes Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts and ProProfs Quiz Maker.
ProProfs Survey Maker offers Free Trial, Subscription pricing models
The starting price of ProProfs Survey Maker is $7/Month
Ready to try it?
Get started with ProProfs Survey Maker
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
