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MedBridge vs YesInsights vs Zonka Feedback Comparison

Last updated:

MedBridge

4.2(191 reviews)

Starting at $250 /User/Year

  • Large Enterprises
  • Medium Business

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…

YesInsights

4.9(26 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database an…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

YesInsights leads on user satisfaction with a 4.9-star rating across 26 reviews.

SpotSaaS Analysis

MedBridgeYesInsightsZonka Feedback

The core difference between MedBridge and YesInsights lies in their target markets and pricing, with MedBridge being a more expensive option without specified buyer details, while YesInsights caters specifically to small and medium businesses seeking affordable, customizable survey solutions. Ideal buyers for MedBridge may include larger organizations or those needing specialized software, whereas YesInsights is perfect for small to medium businesses looking for user-friendly survey tools.

- Comprehensive training platform for healthcare professionals - Offers a range of educational resources - Focuses on enhancing clinical skills - Higher price point at $250 - Ideal for organizations in the healthcare sector - Not specifically targeted at small or medium businesses

- Affordable pricing at $20 - Tailored for small to medium businesses - Quick and customizable NPS survey creation - Easy-to-use interface for fast deployment - Integrates with customer databases and dashboards - Focuses on gathering customer feedback efficiently

MedBridge vs YesInsights vs Zonka Feedback — at a glance

FeatureMedBridgeYesInsightsZonka Feedback
Rating4.2 / 54.9 / 54.7 / 5
Reviews19126130
Starting price$250 /User/Year$20 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsHIPAAGDPRGDPR
Data residencyUSUSGlobal

Key differences between MedBridge and YesInsights

  • Pricing: MedBridge starts at $250 /User/Year, while YesInsights starts at $20 /Month.
  • Free trial: YesInsights offers a free trial; MedBridge does not.
  • User satisfaction: YesInsights scores higher with a 4.9-star average.
  • Deployment: MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; YesInsights supports SaaS/Web/Cloud.

Compare MedBridge vs YesInsights vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

MedBridge - NPS Software
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YesInsights - NPS Software
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Free PDF comparison

Download this MedBridge vs YesInsights vs Zonka Feedback comparison

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Biggest differences

Start here before you go deeper into features.

MedBridge

Best for

Large Enterprises, Medium Business, Small Business

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

MedBridge typically suits Large Enterprises and Medium Business. YesInsights tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More about YesInsights

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $250
  • Starts from $20
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

8.8/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.9

(26)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

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How do MedBridge, YesInsights and Zonka Feedback Compare on Features?

Total Features

0 Features

16 Features

28 Features

Unique Features

No features

No unique features

No unique features

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Compare MedBridge, YesInsights and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $250
        • $20
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        MedBridge pricing
        YesInsights pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        MedBridge vs YesInsights User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        142

        30

        7

        2

        4

        10

        2

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 185 reviews, with strong overall satisfaction.

        What buyers like

        • Variety of courses offered, allowing users to find relevant and useful content.
        • Easy access and user-friendly platform for both new hires and experienced users.
        • Clear and concise presentation of information, making learning efficient and effective.

        Common complaints

        • Program may be slow to operate at times, affecting user experience.
        • Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.

        Buyer sentiment

        Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

        What buyers like

        • Ease of use
        • Customization options
        • Quick setup

        Common complaints

        • Limited integrations
        • Complexity for new users

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Seamless integration with existing EMR systems.

        • Designed specifically for healthcare professionals.

        • Improves overall workflow efficiency.

        • Not suitable for non-healthcare businesses.

        • Setup can be time-consuming.

        • Easy-to-use interface enabling quick survey creation

        • Customizable surveys allowing precise feedback collection

        • Fast setup saving time for users

        • Limited integration options restricting advanced functionality

        • Complexity of rich features can overwhelm new users without support

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        Share Survey screenshot

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, MedBridge or YesInsights?
        YesInsights edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do MedBridge and YesInsights offer a free trial?
        YesInsights offers a free trial. MedBridge does not.
        What is the starting price of MedBridge vs YesInsights?
        MedBridge starts at $250 /User/Year. YesInsights starts at $20 /Month.
        What are the top alternatives to MedBridge?
        Top alternatives to MedBridge include Zonka Feedback, In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM.
        What are the top alternatives to YesInsights?
        Top alternatives to YesInsights include Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat.

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