NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Best NPS Software For Free

Top picks for NPS Software available for Free

9.8

Spot Score

Listen, improve, and exceed customer expectations.

4.7

Excellent

Free Trial available, Try Now

Freemium not available

Starts from $24/Month when Billed Yearly

Visit website

9.4

Spot Score

Measuring loyalty, not just satisfaction.

4.8

Excellent

Free Trial available, Try Now

Freemium not available

Starts from $41/Month when Billed Yearly

9.4

Spot Score

Building trust, one score at a time.

4.6

Excellent

Free Trial available, Try Now

Freemium not available

Starts from $190/Month

Why you can trust Spotsaas

Our research is independent and data-backed. We review thousands of tools and use real buyer signals — without the hype.

Filters

Features

+ Show 20 more

Share this page

Showing 1-15 out of 15

Top rated

List of the Best NPS Software For Free as of June 2026

9.8

Spot Score

Zonka Feedback - NPS Software

Zonka Feedback

RECOMMENDED

Listen, improve, and exceed customer expectations.

Best for: SMB teams · Mid-market · Enterprise

Add to compare

What is Zonka Feedback?

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about brand, products and services.

Read more about Zonka Feedback
Free TrialTry Free →·

Starts from $24/Month when Billed Yearly

9.4

Spot Score

Startquestion - NPS Software

Startquestion

Measuring loyalty, not just satisfaction.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Startquestion?

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

Read more about Startquestion
Free TrialTry Free →·

Starts from $41/Month when Billed Yearly

9.4

Spot Score

Trustmary - NPS Software

Trustmary

Building trust, one score at a time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Trustmary?

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...

Read more about Trustmary
Free TrialTry Free →·

Starts from $190/Month

9.1

Spot Score

Customer.guru - NPS Software

Customer.guru

Transform customer feedback into business success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Customer.guru?

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for businesses, this application helps the user by providing relevant tools and a simple interface.

Read more about Customer.guru
Free TrialTry Free →·

Starts from $50/Month

9.0

Spot Score

SatisMeter - NPS Software

SatisMeter

Measure customer satisfaction and boost loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

Read more about SatisMeter
Free TrialTry Free →·

Starts from $49/Month

8.9

Spot Score

SmileBack - NPS Software

SmileBack

Customer satisfaction made simple.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SmileBack?

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...

Read more about SmileBack
Free TrialTry Free →·

Starts from $83/Month when Billed Yearly

8.8

Spot Score

YesInsights - NPS Software

YesInsights

Boost customer loyalty with efficient NPS management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is YesInsights?

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully integrated with the customer database and the Net Promoter dashboard.

Read more about YesInsights
Free Trial·

Starts from $20/Month

8.5

Spot Score

Promoter Ninja - NPS Software

Promoter Ninja

Engage, empower, and elevate your sales team today!

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

Read more about Promoter Ninja
Free TrialTry Free →

8.5

Spot Score

FeedbackLink - NPS Software

FeedbackLink

Boost loyalty with real-time customer feedback.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

Add to compare

What is FeedbackLink?

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.

Read more about FeedbackLink
Free TrialTry Free →·

Starts from $15/Month

8.4

Spot Score

Thermostat - NPS Software

Thermostat

Effortlessly control comfort from anywhere with Thermostat.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Thermostat?

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allows users to control their thermostat and schedule energy consumption ...

Read more about Thermostat

Starts from $40.83/Month when Billed Yearly, also offers free forever plan

8.3

Spot Score

GrowthScore - NPS Software

GrowthScore

Grow your business with customer-driven insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

Add to compare

What is GrowthScore?

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide business decisions.

Read more about GrowthScore
Free TrialTry Free →·

Starts from $19/Month

8.2

Spot Score

eNPS - NPS Software

eNPS

Empower your business with valuable customer insights.

Best for: SMB teams · Mid-market

Start Free Trial

4.5

Add to compare

What is eNPS?

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...

Read more about eNPS
Free Trial·

Starts from $29/Month

SurveyLab

SurveyLab

Measure, monitor, and improve customer satisfaction with SurveyLab.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SurveyLab?

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even more helpful to understand what drives changes in customers' opinions over time.

Read more about SurveyLab
Free TrialTry Free →·

SurveyLab offers custom pricing plan

SurveyLegend - NPS Software

SurveyLegend

Insightful surveys made easy.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is SurveyLegend?

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere they take online surveys including all the popular survey panels such as

Read more about SurveyLegend

Starts from $15/Month when Billed Yearly, also offers free forever plan

ProProfs Survey Maker - NPS Software

ProProfs Survey Maker

Revolutionize your customer interactions with our survey maker.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is ProProfs Survey Maker?

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionnaires!

Read more about ProProfs Survey Maker
Free TrialTry Free →·

Starts from $7/Month

Frequently Asked Questions About NPS Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important NPS Software features to evaluate are Reporting (Analytics), Email Marketing, Data Analysis Tools, Email Distribution, Online Survey, Polls (Voting). Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.

NPS Software pricing varies widely — from free plans to enterprise contracts. 14 products on Spotsaas offer a free plan or trial:

The top rated NPS Software based on verified user reviews and SpotScore are SoluCX, Promoter Ninja, YesInsights. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.

Start by listing your must-have features — commonly Reporting (Analytics), Email Marketing, Data Analysis Tools, Email Distribution, Online Survey, Polls (Voting). Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 14 NPS Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.

The best NPS Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.