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ProProfs Survey Maker vs Promoter Ninja Comparison

Last updated:

ProProfs Survey Maker

4.4(44 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…

Promoter Ninja

5.0(5 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…

Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.

Spotsaas Analysis

ProProfs Survey MakerPromoter Ninja

The core difference lies in ProProfs Survey Maker's focus on customizable surveys with multi-lingual support, making it ideal for small to medium businesses needing extensive branding options. In contrast, Promoter Ninja is tailored for sales teams looking to enhance customer engagement through NPS-driven workflows.

- Best for customizable, multi-lingual surveys - Ideal for small to medium businesses - Extensive branding and personalization options - Optimized for various devices - Affordable pricing at $7 - User-friendly interface for survey creation

- Focused on enhancing customer engagement - Best for sales teams with structured funnels - Integrates NPS-driven workflows - Improves communication and process flow - Suitable for small to medium businesses - Pricing details not listed

ProProfs Survey Maker vs Promoter Ninja — at a glance

FeatureProProfs Survey MakerPromoter Ninja
Rating4.4 / 55.0 / 5
Reviews445
Starting price$7 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between ProProfs Survey Maker and Promoter Ninja

  • Pricing: ProProfs Survey Maker starts at $7 /Month. Promoter Ninja pricing is not publicly listed.
  • User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
  • Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; Promoter Ninja supports SaaS/Web/Cloud.

ProProfs Survey Maker vs Promoter Ninja — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ProProfs Survey Maker - NPS Software
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Promoter Ninja - NPS Software
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ProProfs Survey Maker vs Promoter Ninja: Biggest differences

Start here before you go deeper into features.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

Promoter Ninja

Best for sales teams enhancing customer engagement via NPS-driven workflows.

Choose if
  • You have a structured sales funnel needing integrated NPS engagement.
  • Your sales or customer success teams require improved communication and process flow.
  • You want a simple, low-complexity setup focused on NPS-driven growth analytics.
Consider alternatives if
  • Your organization does not prioritize NPS or customer feedback initiatives.
  • You need extensive analytics or integrations beyond sales funnel productivity.

ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. Promoter Ninja: Best for sales teams enhancing customer engagement via NPS-driven workflows.

Description

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja

Entry Level Pricing

  • Starts from $7
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

Not Available

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.42

(44)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

No software demo available

Promoter Ninja has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ProProfs Survey Maker and Promoter Ninja Compare on Features?

Total Features

11 Features

16 Features

Unique Features

No unique features

No unique features

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Compare ProProfs Survey Maker and Promoter Ninja on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ProProfs Survey Maker pricing
      Promoter Ninja pricing

      ProProfs Survey Maker vs Promoter Ninja: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      ProProfs Survey Maker vs Promoter Ninja Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ProProfs Survey Maker User Reviews & Rating Comparison

      User Ratings

      5

      (based on 5 reviews)

      Rating Distribution

      26

      15

      3

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

      What buyers like

      • Customization options
      • Multi-lingual support
      • User-friendly interface

      Common complaints

      • Limited integrations
      • Mobile UI and bugs

      Buyer sentiment

      Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited.

      What buyers like

      • Ease of use
      • Effective sales team communication
      • Seamless process integration

      Common complaints

      • Limited user feedback
      • Lack of detailed pricing information

      Pros and Cons

      • Customizable survey creation with various question types and templates

      • Multi-lingual support optimized for different devices

      • Intuitive user interface with user-friendly controls

      • Limited third-party integrations

      • Occasional bugs and glitches impacting user experience

      • Dynamic NPS engagement tailored to sales funnels

      • Improved communication within sales teams

      • Seamless process integration with analytics

      • Limited publicly available pricing information

      • Lack of detailed use cases and benefits documentation

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ProProfs Survey Maker or Promoter Ninja? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      ProProfs Survey Maker screenshot

      1 Screenshots

      Segmentation screenshot

      1 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to ProProfs Survey Maker and Promoter Ninja in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ProProfs Survey Maker or Promoter Ninja?
      Promoter Ninja edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ProProfs Survey Maker and Promoter Ninja offer a free trial?
      Yes, both ProProfs Survey Maker and Promoter Ninja offer a free trial.
      What is the starting price of ProProfs Survey Maker vs Promoter Ninja?
      ProProfs Survey Maker starts at $7 /Month. Promoter Ninja starts at Contact for pricing.
      What are the top alternatives to ProProfs Survey Maker?
      Top alternatives to ProProfs Survey Maker include eSurveysPro, QuestionPro, SurveyNuts, PopSurvey, Zonka Feedback.
      What are the top alternatives to Promoter Ninja?
      Top alternatives to Promoter Ninja include ngSurvey, Zonka Feedback, FeedbackLink, SurveyLegend, GrowthScore.