SurveyLegend Review: Is It The Right NPS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
GDPRStarts from $15 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
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FAQ
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What is SurveyLegend?
SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere they take online surveys including all the popular survey panels such as Toluna.
Pricing
Starts from $15 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
SurveyLegend Screenshots
SurveyLegend was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SurveyLegend
- Use cases
- Customer feedback collection, Market research, Employee engagement surveys
- Team types
- Marketing teams, Customer experience managers
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose SurveyLegend
Easy to use interface suitable for non-technical users
Variety of question types and interactive elements for customization
Real-time statistics and data analytics for immediate insights
Is SurveyLegend right for you?
Best for creating visually engaging surveys quickly without technical skills.
Choose SurveyLegend if
- You need an easy-to-use tool for customer feedback and market research surveys.
- Your team values interactive survey elements to boost respondent engagement.
- You want real-time analytics for immediate insights during survey collection.
Consider alternatives if
- You require advanced survey analytics without paying for premium features.
- Your team needs extensive customization beyond standard interactive elements.
What buyers should know before shortlisting SurveyLegend
SurveyLegend has proven to be a standout survey tool, admired for its beautiful interface and user-friendly features. Users appreciate its ease of creating surveys, diverse question options like ranking and image choices, and customizable designs.
The tool's ability to engage users through interactive surveys is a major strength, fostering valuable feedback and real-time insights. Some users have expressed minor drawbacks, such as limited features in the free version and occasional issues with account billing and refunds.
However, SurveyLegend's overall performance in assisting with customer engagement, feedback collection, and data analysis outweighs these concerns. With features like result export to Excel, live analytics, and questionnaire customization, SurveyLegend stands out as a practical and visually appealing survey platform suitable for various applications.
While some improvements, like better communication on features availability, could enhance the user experience, the tool's overall functionality and ease of use make it a valuable asset for businesses and individuals alike.
SurveyLegend pros and cons
- SurveyLegend pros
Easy to use interface suitable for non-technical users
Variety of question types and interactive elements for customization
Real-time statistics and data analytics for immediate insights
- SurveyLegend cons
Limited features and functionalities in the free version
Challenges with viewing and exporting full survey results without paid subscription
Ready to try it?
Get started with SurveyLegend
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare SurveyLegend side-by-side with top NPS Software alternatives.
What is the pricing of SurveyLegend?
SurveyLegend Pricing Plans
Starter
3 surveys
6 pictures
No data export
1 conditional logic
Ads and Watermarked
Show more +
Pro
20 surveys
30 pictures
Export 1000 responses/survey
10 conditional logic
Includes features of Starter plan, plus
Show more +
Business
Unlimited surveys
Unlimited pictures
Export 10 000 responses/survey
Unlimited conditional logic
Watermarked
Show more +
Legendary
Includes features of Business plan, plus
Export Unlimited responses
White label
100K API calls
File Upload (10GB storage)
Show more +
SurveyLegend reviews and ratings
Buyer sentiment
Users generally praise SurveyLegend for its ease of use and attractive design but note limitations in the free version and occasional technical issues.
What buyers like
- Ease of use
- Customization options
- Real-time analytics
Common complaints
- Limited free features
- Technical glitches during survey creation
Are you using SurveyLegend?
What users are saying
HM
Himanshu M
11/18/20
Much easier and efficient than bigger brands
What do you like best? Its beautiful interface that let's you make easy surveys .They have good number of features. Especially giving the ...
Read more
PD
Pablo Daniel T
10/24/20
I really recommend SurveyLegend
What do you like best? The best are the options to show question using graphs, like stars for rating, or slides (I have used only this on my ...
Read more
AA
Apium Additive Technologies G
10/17/20
Using SurveyLegend for customer feedback
What do you like best? Nice design, many options when creating survey forms and questions. What do you dislike? Management interface is ...
Read more
KA
Kari Ann V
10/16/20
Like SurveyMonkey on Future Time Warp
What do you like best? Great looking tool with customized appearance. Easy to view and understand even in the free version. What do you ...
Read more
MK
Mahesh K
10/09/20
User friendly and very practical tool to engage in online surveys.
What do you like best? This tool is self explanatory. The tool is a legend when it comes to taking surveys online. I like the simplicity of ...
Read more
MB
Maria B
09/22/20
Great for anyone to use!
What do you like best? The interface is amazing! Easy to use for beginners and a lot of export options for the data. What do you dislike? ...
Read more
- See if SurveyLegend fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of SurveyLegend?
Customer Net Promoter Score (NPS) is a powerful software feature that measures and tracks customer loyalty and satisfaction. It is a widely…
Email surveys are an essential feature in modern software that allows businesses to gather valuable information and feedback from their cust…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multi-language support is a software feature that enables users to access and interact with the program in multiple languages. This feature…
Polls or voting is a software feature that allows users to gather opinions, feedback, and preferences from a group of people. It is a method…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey Builder is a powerful tool that allows users to create customized surveys to gather valuable feedback from customers, employees, and…
SurveyLegend security and data handling
Key compliance certifications and security features for IT and security teams evaluating SurveyLegend.
Certifications
Security features
Developer & data
Alternatives to SurveyLegend
Recommended
Listen, improve, and exceed ...
9.8
Excellent
SurveyLegend Support Options
Frequently Asked Questions About SurveyLegend
Common questions buyers ask before choosing SurveyLegend.
SurveyLegend is a NPS Software. SurveyLegend offers Survey Builder, Mobile Survey, Support Audio / Images / Video, Customer NPS, Email Surveys and many more functionalities.
SurveyLegend is a strong fit if: You need an easy-to-use tool for customer feedback and market research surveys.; Your team values interactive survey elements to boost respondent engagement.. Consider alternatives if: You require advanced survey analytics without paying for premium features.; Your team needs extensive customization beyond standard interactive elements..
Buyers commonly note the following limitations of SurveyLegend: Limited features and functionalities in the free version; Challenges with viewing and exporting full survey results without paid subscription; Occasional freezing of drag function during survey creation.
Some top alternatives to SurveyLegend includes Zonka Feedback, SurveyMonkey, SurveyNuts, YesInsights and HockeyStack Surveys.
SurveyLegend offers Freemium, Subscription pricing models
The starting price of SurveyLegend is $15/Month when Billed Yearly
Ready to try it?
Get started with SurveyLegend
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].