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Best Live Chat Software with a Free Trial

Top picks for Live Chat Software available with a free trial

How we score these products

Every product here is scored on the same 10-point SpotScore scale, built from pricing, feature and deployment data we maintain, plus ratings collated from public review sources.

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List of the Best Live Chat Software with a Free Trial as of November 2026

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Frequently Asked Questions About Live Chat Software

Stuck on something? We're here to help with all the questions and answers in one place.

The features most commonly offered by Live Chat Software on Spotsaas are Knowledge Database, Shortcut Messages, Agent Scheduling, Visitor Targeting, Transfers, Co-Browsing. Most buyers prioritize ease of use, reporting, and integration capabilities. Start with what covers your core workflow before comparing advanced features.

What you pay for Live Chat Software depends on the plan, the number of seats, and the contract length. At least 15 products here offer a free plan or a free trial, including LiveChat, Crisp, JivoChat. Each product page on Spotsaas carries its own current pricing.

To choose the right Live Chat Software, start by listing your must-have features, commonly Knowledge Database, Shortcut Messages, Agent Scheduling, Visitor Targeting, Transfers, Co-Browsing. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes. 15 Live Chat Software on Spotsaas offer a free plan or free trial. Popular free options include LiveChat, Crisp, JivoChat. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Live Chat Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are Intercom, LiveChat, tawk.to. Look for per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

About the reviewer

Rajat Gupta is the founder of Spotsaas, where he has built software research covering 25,000+ products across CRM, HR, AI, and finance. He applies hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].