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Best Incident Management Software For Free

Top picks for Incident Management Software available for Free

9.8

SpotScore

Streamline incident management with PagerDuty.

4.6

Excellent

Free Trial available, Try Now

Freemium not available

Starts from $10

9.4

SpotScore

Transform incidents into opportunities for growth.

4.6

Excellent

Free Trial available

Freemium

Starts from $16/User/Month

9.1

SpotScore

Streamline your incident management with real-time alerts.

4.7

Excellent

Free Trial available

Freemium

Starts from $5/User/Month when Billed Yearly

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Top rated

List of the Best Incident Management Software For Free as of August 2026

9.8

SpotScore

PagerDuty - Incident Management Software

PagerDuty

Streamline incident management with PagerDuty.

Best for: SMB teams · Mid-market · Enterprise

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What is PagerDuty?

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...

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Free TrialTry Free →·

Starts from $10

9.4

SpotScore

xMatters - Incident Management Software

xMatters

Transform incidents into opportunities for growth.

Best for: SMB teams · Mid-market · Enterprise

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What is xMatters?

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opportunities for process improvement. It gives organizations the ability to ...

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Free Trial·

Starts from $16/User/Month, also offers free forever plan

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9.1

SpotScore

AlertOps - Incident Management Software

AlertOps

Streamline your incident management with real-time alerts.

Best for: SMB teams · Mid-market · Enterprise

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What is AlertOps?

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...

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Free Trial·

Starts from $5/User/Month when Billed Yearly, also offers free forever plan

9.0

SpotScore

Opsgenie - Incident Management Software

Opsgenie

Reduce downtime with intelligent incident management.

Best for: SMB teams · Mid-market · Enterprise

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What is Opsgenie?

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable and serve thousands of organizations worldwide. It is used for alerting, ...

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Starts from $9/User/Month when Billed Yearly, also offers free forever plan

8.9

SpotScore

OnPage - Incident Management Software

OnPage

Effortlessly streamline incident management with OnPage.

Best for: SMB teams · Mid-market · Enterprise

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What is OnPage?

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all sizes can use OnPage to monitor, report on and improve their response times ...

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Free TrialTry Free →·

Starts from $13.99/User/Month when yearly

8.6

SpotScore

Moogsoft - Incident Management Software

Moogsoft

Streamline IT incident management for faster resolution.

Best for: SMB teams · Mid-market · Enterprise

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What is Moogsoft?

Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help from other teams so that everyone is on the same page and knows what to expect next. With Moogsoft, ...

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Starts from $833/Month, also offers free forever plan

8.5

SpotScore

Zenduty - Incident Management Software

Zenduty

Efficiently manage and resolve incidents with Zenduty.

Best for: SMB teams · Mid-market · Enterprise

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What is Zenduty?

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

8.4

SpotScore

Squadcast - Incident Management Software

Squadcast

Unite your team, protect your business.

Best for: SMB teams · Mid-market · Enterprise

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What is Squadcast?

Squadcast is incident management software that brings together people and tools to protect business. Built for small businesses and distributed operations, Squadcast turns people into an even more powerful incident response team. It's easy to set up and use, with no installation required, and ...

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Free TrialTry Free →·

Starts from $9/User/Month when Billed Yearly, also offers free forever plan

8.4

SpotScore

VictorOps - Incident Management Software

VictorOps

Streamline incident management with smarter communication and control.

Best for: Mid-market · Enterprise

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What is VictorOps?

VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stream, enabling user to better understand systems and teams. It handles ...

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Free TrialTry Free →·

Starts from $5/User/Month when Billed Yearly

8.4

SpotScore

Spike.sh - Incident Management Software

Spike.sh

Streamline your workflow with Spike.sh

Best for: SMB teams · Mid-market

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2.1

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What is Spike.sh?

Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, Spike.sh offers more flexibility and better software than the competition. The web interface allows for easy ...

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Starts from $6.4/user/month when yearly

8.3

SpotScore

Rootly - Incident Management Software

Rootly

Streamline your incident management with Rootly.

Best for: SMB teams · Mid-market · Enterprise

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What is Rootly?

Rootly, the ultimate Quick Incident Manager, streamlines the process of handling PagerDuty alerts for rapid response to incidents. It seamlessly integrates with tools like Slack, automatically involving all relevant teams within seconds. With Rootly, you can easily manage incidents directly ...

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Rootly offers custom pricing plan

8.0

SpotScore

Splunk On-Call - Incident Management Software

Splunk On-Call

Simplify incident management and prevent service disruptions.

Best for: SMB teams · Mid-market · Enterprise

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What is Splunk On-Call?

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitive interface coupled with powerful search and reporting capabilities, Splunk ...

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Free TrialTry Free →·

Starts from $5/User/Month when Billed Yearly

8.0

SpotScore

FireHydrant - Incident Management Software

FireHydrant

Effortlessly extinguish chaos with FireHydrant.

Best for: SMB teams · Mid-market · Enterprise

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What is FireHydrant?

Introducing FireHydrant, the ultimate incident management platform that efficiently extinguishes flames by streamlining the incident response process. With the ability to automate tasks from alert to retrospective, FireHydrant allows you to focus on resolving issues faster. It also documents ...

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Free Trial·

FireHydrant offers custom pricing plan

7.8

SpotScore

PagerTree - Incident Management Software

PagerTree

Efficient incident management made simple.

Best for: SMB teams · Mid-market · Enterprise

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4.8

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What is PagerTree?

PagerTree provides an intelligent alert routing solution that supports contemporary teams with quick incident responses. This advanced software offers individualized on-call schedules, escalation devices, dependable notifications and much more - everything your organization needs for optimal ...

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Free TrialTry Free →·

Starts from $0/user/month when monthly, also offers free forever plan

7.8

SpotScore

StatusCast Incident Management - Incident Management Software

StatusCast Incident Management

Streamline incident response, minimize downtime.

Best for: SMB teams · Mid-market · Enterprise

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What is StatusCast Incident Management?

StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...

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7.7

SpotScore

All Quiet

All Quiet

Efficiency and simplicity for smoother incident escalation.

Best for: SMB teams · Mid-market · Enterprise

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What is All Quiet?

All Quiet is an incident escalation platform that routes alerts to the right responders and sends real-time updates to stakeholders as incidents develop. Teams can define customizable escalation policies and on-call schedules, and the tool works for organizations of any size.

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Free Trial

7.7

SpotScore

Cronping

Cronping

Stay ahead of downtime, with proactive monitoring.

Best for: SMB teams · Mid-market · Enterprise

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What is Cronping?

Introducing Cronping, the ultimate solution for reliable uptime monitoring designed to meet the needs of today's professionals. With a focus on accuracy, responsiveness, and efficiency, Cronping is the go-to all-in-one tool that empowers users to effortlessly monitor their systems and stay ...

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Starts from $24.00/month when Billed Yearly, also offers free forever plan

7.6

SpotScore

Squzy - Incident Management Software

Squzy

Streamline incident management with Squzy.

Best for: SMB teams · Mid-market · Enterprise

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What is Squzy?

Squzy is an incident management software for small and medium businesses. The smart, simple and cheap solution for business that need a tool to manage incidents: fires, floods, healthcare emergencies, burglaries, etc. It helps teams of people working together to resolve incidents faster. It ...

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7.5

SpotScore

Kintaba - Incident Management Software

Kintaba

Empowering teams to effectively respond to incidents.

Best for: SMB teams · Mid-market · Enterprise

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What is Kintaba?

Kintaba is the perfect tool to manage your company's incident response process. Benefit from instant chat, smart event tracking, scheduled IMOC rotations, postmortem templates, automated scheduling, and more. With Kintaba, streamlined modern incident management is simple and effective - no ...

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Free Trial·

Starts from $99/Month when Billed Yearly

7.4

SpotScore

Alcea IssueTrack - Incident Management Software

Alcea IssueTrack

Efficient issue management for productive teams.

Best for: SMB teams · Mid-market · Enterprise

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4.2

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What is Alcea IssueTrack?

Alcea IssueTrack offers a powerful and flexible issue management solution for any organization looking to better keep track of tasks and issues. It enables organized workflows, fosters collaborative teams, facilitates accountability, and ultimately increases productivity. A highly efficient ...

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Free Trial·

Alcea IssueTrack offers custom pricing plan

Frequently Asked Questions About Incident Management Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Incident Management Software features to evaluate are Customer Support, Task Management, Alerts, Ticket Management, Collaboration, Incident Management. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.

Incident Management Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:

The top rated Incident Management Software based on verified user reviews and SpotScore are LEFTA Systems, FaceUp, Squadcast. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.

Start by listing your must-have features — commonly Customer Support, Task Management, Alerts, Ticket Management, Collaboration, Incident Management. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Incident Management Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.

The best Incident Management Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].