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Spot Score

Splunk On-Call - Incident Management Software

Splunk On-Call Reviews in April 2025: User Ratings, Pros & Cons

Simplify incident management and prevent service disruptions.

4.6

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Starts from $5/User/Month when Billed Yearly

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Splunk On-Call Reviews & Ratings

4.6

Excellent

Based on 90 ratings & 49 reviews

Rating Distribution

Excellent

(36)

Very Good

(12)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

VictorOps is a powerful and reliable incident management tool that has garnered positive feedback from users over the past 12 months. Users appreciate its flexibility and configurability, which greatly enhance incident management processes. The mobile application integration allows for quick response and real-time alerting, making it a best-in-class on-call tool. ...Read more

Splunk On-Call pros and cons

  • Enhanced incident management process with flexibility and configurability.

  • Quick alerting and incident review mechanism empowering DevOps and support teams.

  • Mobile application integration for responding anywhere.

  • Accurate alerts, timely responses, and customizable alert setups.

  • Intimidating richness of features and customizations, may be complex for newcomers without support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1-10 out of 49

VA

Vignesh A

06/27/23

5 out of 5

"The splunk on call tool - powerful and reliable solution."

What do you like best about Splunk On-Call? It has greatly enhanced our incident management process. The flexibility and configurability of this tool are truly commendable.

AA

Ankit A

06/22/23

5 out of 5

"Awesome experience with alerting and incident reviews"

What do you like best about Splunk On-Call? As an DevOps Engineer , one must look back into the beautiful features of using the splunk on call as it provides best experience in empowering the devops and support team to contribute with the quick alerting and incident review mechanism. It is helpful in remediating the prod incident reports and review them internally to quickly find any bugs or issue related to the app code áńd trace them in real.

RT

Roshni T

06/11/23

4 out of 5

"Best on-call tool"

What do you like best about Splunk On-Call? Mobile application integration that helps responding anywhere. Alerting and dashboard reporting.

NC

Nitin C

06/10/23

4 out of 5

"One stop solution for monitoring and alerting"

What do you like best about Splunk On-Call? Accurate alerts, on time response, capability to set up alerts of various dimensions What do you dislike about Splunk On-Call?

RC

Ramiro C

05/02/23

5 out of 5

"Overall great experience with Incident Management"

What do you like best about Splunk On-Call? Being able to create teams and configure shifts between them is one of the most helpful resources available on this platform.

JS

Justin S

03/03/20

5 out of 5

"Excellent platform for DevOps IT triage"

What do you like best about Splunk On-Call? The Rules Engine is great - I've used annotations to attach runbook articles to our alerts. The timeline interface is simple and easy to understand.

RE

Roberto Enrique R

11/05/18

5 out of 5

"Mobile app is awesome"

What do you like best about Splunk On-Call? The ability to handle incidents, escalations and grabbing point duty off my teammates from the mobile app is awesome. Also, the fact that alerts from VictorOps override my phone's sound profile means I can silent my phone and sleep tight while not being worried of missing a critial alert while asleep during 24 hours point duties.

SN

S N

11/05/18

4 out of 5

"Great alternative to Other DevOps notification platforms"

What do you like best about Splunk On-Call? Great alternative to PagerDuty and other similar services. More reasonable pricing. Office telephone call-based alerts. What do you dislike about Splunk On-Call?

PW

Peter W

10/20/18

4 out of 5

"Victor Ops is helping our teams focus"

What do you like best about Splunk On-Call? Breadth of integrations couple with the smart way you can tailor alerts using their Transmogrifier What do you dislike about Splunk On-Call?

BA

Brian A

10/11/18

5 out of 5

"Simple to use, reliable incident management solution!"

What do you like best about Splunk On-Call? Both the web and mobile app are fantastic that allow for full control whether you are on a computer, mobile app, or Slack. What do you dislike about Splunk On-Call?