Spot Score

PagerDuty

Streamline incident management with PagerDuty.

4.5

(1748)

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Starts from $10

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is PagerDuty?

Affiliate Disclosure

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally transform by increasing automation, improving efficiency and reducing mean time to response.

Pricing

Starts from $10
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

PagerDuty software demo

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PagerDuty was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

PagerDuty Features

Show Feature Explanation

Features Score:

Auto-Assign (Incidents)

Enriched Notifications

Incident Prioritization

Incident Reporting

Real-time Dashboard

Ticket Management

PagerDuty Pricing

Claim a Free Trial

Free Trial

Yes, It's available

PagerDuty Pricing

Starts from $10

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Starter

Unlimited domestic phone / SMS notifications
Unlimited API calls
No maintenance windows ever

Team

Includes Starter Plan features, plus
Unlimited global phone / SMS notifications
350+ out of the box integrations
Response orchestration
Status dashboard

Business

Includes Team Plan features, plus
SSO and advanced permissions
Advanced ITSM Integrations
Unlimited data access
Telephone support

Digital Operations

Includes Business Plan features, plus
Suite of add-on products
Fully automated technical and business incident response
Machine learning-based event management
Advanced analytics with recommendations

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Explore in-depth pricing

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Disclaimer: Pricing information for PagerDuty is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for PagerDuty

Free PagerDuty Alternatives

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AlertOps

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Splunk On-Call

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8.0

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Splunk Enterprise

Unleash the power of your data.

9.1

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ServiceNow Customer Service Management

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Zenduty

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StatusCast Incident Management

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PagerDuty Reviews & Ratings

4.5

Very Good

Based on 1748 ratings & 258 reviews

Rating Distribution

Excellent

(203)

Very Good

(54)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with various applications, and ease of implementation. The software's scalability and reliability stand out, making it a valuable tool for organizations seeking efficient incident ...Read more

PagerDuty pros and cons

Efficient real-time alerting system that ensures timely responses and resolution of incidents.
User-friendly interface with intuitive design, making it easy to navigate and use.
Seamless integration with a variety of applications, enabling better automation and workflow enhancement.
Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.
Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

User Review

Vikas P

01/10/24

5 out of 5

"PagerDuty (An Alerting tool)"

What do you like best about PagerDuty? For our organization to preventing any cause or any hazard this application is very good, the pager duty send ...

abhishek s

01/09/24

5 out of 5

"Works as intended"

What do you like best about PagerDuty? Pagerduty is an incident management tool. Its very easy to use and has all the features such as it alerting and ...

Kashish J

01/08/24

5 out of 5

"Feedback (PAGERDUTY)"

What do you like best about PagerDuty? First of all The creating of an Account is very easy and easy to integrate with alerts,and the Incident ...

Aniket S

01/08/24

5 out of 5

"A Software of Incident Management"

What do you like best about PagerDuty? the use of pagerduty is very relaible, and portal is very organzied and implementation of that software is very ...

View all Reviews

PagerDuty Customers

Vodafone

Global Staffing Company

OVO Energy Powers Digital Transformation

PagerDuty

PagerDuty Support

Contact

1-650-989-2965

Customer Service

Business Hours

Online

Location

San Francisco, California

Reach out to PagerDuty Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

PagerDuty is a Incident Management Software. PagerDuty offers Auto-Assign (Incidents), Real-time Dashboard, Incident Prioritization, Enriched Notifications, Incident Reporting and many more functionalities.

Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps and StatusCast Incident Management.

Yes, PagerDuty provides API.

Yes, PagerDuty provides a mobile app.

PagerDuty is located in San Francisco, California

PagerDuty offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the PagerDuty as of now.

The starting price of PagerDuty is $10

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].