8.9
Spot Score
OnPage Review: Is It The Right Incident Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAAStarts from $13.99 / User / Month when yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for OnPage
OnPage serves on-call engineers and incident response teams, providing a reliable incident management solution for healthcare, IT operations, and emergency services communication. With a 4.5/5 rating from 308 reviews, it is broadly validated by users for its effectiveness in critical communication scenarios.
Users highlight OnPage's reliability and ease of use, noting its ability to deliver timely notifications and resolve staffing coverage efficiently. Its customizable features, like tiered alerts, integrate smooth with user devices, enhancing flexibility and response times. However, some users report limited customization options, particularly with notification settings and responding to pages with text.
Quick facts about OnPage
What is OnPage?
OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all sizes can use OnPage to monitor, report on and improve their response times to customer requests.
Pricing
Starts from $13.99 / User / Month when yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAASSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
OnPage Software Demo
OnPage was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider OnPage
- Use cases
- Healthcare incident response, IT operations and support teams, Emergency services communication
- Team types
- On-call engineers, Incident response teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose OnPage
Reliable and user-friendly with timely notifications
Easy setup requiring little to no training
Responsive 24/7 customer support
Is OnPage right for you?
Best for reliable, easy-to-use incident alerts with minimal training needed.
Choose OnPage if
- You need a simple, streamlined incident management tool for small to medium teams.
- Your team requires dependable, timely notifications integrated with user devices.
- You value responsive 24/7 customer support to quickly resolve issues.
Consider alternatives if
- Your organization demands extensive customization of notification sounds and alert responses.
- You require highly granular alert routing and complex response workflows.
What buyers should know before shortlisting OnPage
OnPage stands out as a reliable and user-friendly paging system, offering essential features for efficient communication. Users appreciate its ability to resolve staffing concerns around the clock and provide timely alerts for urgent matters.
The platform's ease of use and integrations with personal devices are highlighted, supporting seamless communication and quick response times. While some users mention minor issues like occasional glitches and sound customization limitations, the overall performance seems to meet users' expectations effectively.
With features like tiered alerts and two-way communication, OnPage helps users streamline their workflow and ensures critical messages are delivered promptly. Overall, OnPage appears to be a dependable solution for on-call professionals, bridging communication gaps and enabling efficient notification systems.
Its consistent performance and customer support availability add value to organizations seeking reliable paging services for enhanced productivity and response efficiency.
OnPage pros and cons
- OnPage pros
Reliable and user-friendly with timely notifications
Easy setup requiring little to no training
Responsive 24/7 customer support
- OnPage cons
Limited customization of notification sounds and alert responses
Occasional glitches causing misdirected alerts
Ready to try it?
Get started with OnPage
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare OnPage side-by-side with top Incident Management Software alternatives.
What is the pricing of OnPage?
OnPage Pricing Plans
Onpage
$13.99
/User/Month
Persistent Notifications Up to Eight Hours
Android/iOS Push Notications
Alert-Until-Read Notifications
HIPAA Compliance
Repeat Delivery
Show more +
Enterprise Silver
$22.99
/User/Month
E-Mail Notifications
SMS Notifications
Phone Call Notifications
Persistent Notifications Up to Eight Hours
Android/iOS Push Notications
Show more +
Enterprise Gold
$28.99
/User/Month
Includes features of Enterprise Silver plan, plus
On-Call Calendar and Scheduler
On-Call Reminders
Enhanced SLA
Dedicated Customer Success
OnPage reviews and ratings
Buyer sentiment
Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches.
What buyers like
- Ease of use
- Reliable notifications
- Responsive customer support
Common complaints
- Limited notification customization
- Alert glitches
What users are saying
HA
Hitaf A
01/06/24
"Onpage solved our staffing"
What do you like best about OnPage? Resolved staffing on-site 24/7. Provide timely notification of STAT'S. What do you dislike about OnPage? no option ...
Read more
AU
Anonymous User
12/29/23
"Overall product has been working well. Only used for short time."
What do you like best about OnPage? Ease of use, not having to travel to obtain work cell phone What do you dislike about OnPage? I cannot view the ...
Read more
AU
Anonymous User
12/19/23
"Helps completing the ticket without SLA breach"
What do you like best about OnPage? The remainers help resolving the ticket before SLA breach. the application is user friendly. The notification ...
Read more
CA
Chilembwe A
12/14/23
"I have frequently used OnPage while on-call as a Network System Administrator"
What do you like best about OnPage? OnPage offers a simple, yet structured interface with many options. It was easy to setup and get started with ...
Read more
AU
Anonymous User
12/14/23
"Decent paging system - only a "page receiver's" opinion"
What do you like best about OnPage? Seems to be quite reliable. Able to schedule people to the 30 min increment. I like the email page option. What do ...
Read more
AU
Anonymous User
12/14/23
"Wakes me up, Does the Job"
What do you like best about OnPage? OnPage does the job and wakes me up when needed without any kind of extra nonsense. Even my minor signup/login ...
Read more
What are the features of OnPage?
API Access Management is a crucial feature that allows organizations to securely manage and control access to their APIs (Application Progra…
An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source.…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Data management involves efficiently overseeing, organizing, and optimizing crucial data. In compensation management software, this feature…
Disaster recovery is a software feature that focuses on protecting and recovering data, applications, and IT infrastructures in the event of…
Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…
Enriched Notifications is a feature that enhances the traditional notifications on various software platforms. These notifications provide u…
An incident report is a written record of a specific incident's facts. The report usually pertains to a worksite accident or injury and any…
Push notification marketing is an advertising approach in which marketers use browser alerts on various devices to notify their target audie…
A real-time dashboard is a software feature that provides users with live, up-to-date information on various performance indicators and metr…
Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…
Reporting and analysis is an integral part of any software that aims to provide valuable insights and information to its users. It is a powe…
SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…
Safety management is an essential aspect of any organization, and the use of software for safety management has become increasingly popular…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
OnPage security and data handling
Key compliance certifications and security features for IT and security teams evaluating OnPage.
Certifications
Security features
Developer & data
Alternatives to OnPage
OnPage Support Options
Frequently Asked Questions About OnPage
Common questions buyers ask before choosing OnPage.
OnPage is a Incident Management Software. OnPage offers Safety Management, Real-time Dashboard, Enriched Notifications, Disaster Recovery, Audit Trail and many more functionalities.
OnPage is a strong fit if: You need a simple, streamlined incident management tool for small to medium teams.; Your team requires dependable, timely notifications integrated with user devices.. Consider alternatives if: Your organization demands extensive customization of notification sounds and alert responses.; You require highly granular alert routing and complex response workflows..
Buyers commonly note the following limitations of OnPage: Limited customization of notification sounds and alert responses; Occasional glitches causing misdirected alerts; Complex setup and configuration for proper alerting.
Some top alternatives to OnPage includes Freshservice, VictorOps, Amixr, AlertOps and ResQ.
OnPage offers Free Trial, Subscription pricing models
The starting price of OnPage is $13.99/User/Month when yearly
Ready to try it?
Get started with OnPage
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].