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12 Best Free CallHippo Alternatives in 2026

Explore 12 alternatives to CallHippo — vetted by our editors with real user reviews, pricing, and feature comparisons.

The best free CallHippo alternatives at a glance

Quick answer

In short, the best free alternatives to CallHippo are CloudTalk, Zendesk Talk and Call Center Studio. CloudTalk is first with a SpotScore of 9.6 and 4.39★ from users. All 12 are compared on score, rating, and pricing below.

Maybe CallHippo costs too much, misses a feature you need, or just feels clunky. Whatever the reason, these 12 call center software free alternatives are the picks worth a closer look. We order them by SpotScore, a mix of verified user satisfaction and market presence, plus ratings and pricing. Use the table to compare at a glance, then dig into each below.

ProductSpotScoreRatingPricingBest for
CloudTalkEfficiently elevate call center performance.9.6★★★★ 4.39(1369)Freefrom $25 /User/Monthteams of all sizes
Zendesk TalkPersonalized service for efficient problem resolution.9★★★★ 4.3Freefrom $9 /User/Monthteams of all sizes
Call Center StudioStreamline your call center operations with ease.8.9★★★★★ 4.7(80)FreeFree Trial · Quotation Basedteams of all sizes
Dialer360Streamline your contacts and communication effortlessly.8.1★★★★ 3.8(1)FreeFree Trial · Subscriptionteams of all sizes
NextivaEmpowering businesses through advanced communication solutions.9.6★★★★ 4.4(6255)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
Freshdesk Contact Center (Formerly Freshcaller)Streamline customer service and boost sales effortlessly.9.1★★★★ 4(170)FreeFree Trial · Freemium · Subscriptionteams of all sizes
CircleLoopEffortless communication, optimized customer experience.9.1★★★★ 4.22(179)FreeFree Trial · Subscriptionsmall & mid-size businesses
DixaEfficient, collaborative, and customizable customer support solution.9★★★★ 4.28(293)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
eVoiceStreamline your telemarketing with eVoice.9★★★☆☆ 3.33(129)FreeFree Trial · Subscriptionteams of all sizes
ExotelElevate your contact center's efficiency9★★★★ 4.4(76)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
TrulyEngage customers in real-time with Truly.8.9★★★★★ 4.6(150)FreeFree Trial · Subscriptionteams of all sizes
ZIWORevolutionize your customer service experience.8.9★★★★★ 4.7(33)FreeFree Trial · Subscriptionteams of all sizes

9.6

SpotScore

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is CloudTalk?

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

Read more about CloudTalk
Free Trial·

CloudTalk offers custom pricing plan

9.0

SpotScore

Zendesk Talk - Call Center Software

Zendesk Talk

Personalized service for efficient problem resolution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

Add to compare

What is Zendesk Talk?

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...

Read more about Zendesk Talk
Free Trial

8.9

SpotScore

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Call Center Studio?

Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...

Read more about Call Center Studio
Free TrialTry Free →·

Call Center Studio offers custom pricing plan

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8.1

SpotScore

Dialer360 - Call Center Software

Dialer360

Streamline your contacts and communication effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Dialer360?

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...

Read more about Dialer360
Free TrialTry Free →

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

Best for: SMB teams · Mid-market · Enterprise

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What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

Read more about Nextiva
Free TrialTry Free →·

Starts from $18.95/User/Month when Billed Yearly

9.1

SpotScore

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Freshdesk Contact Center (Formerly Freshcaller)?

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

Read more about Freshdesk Contact Center (Formerly Freshcaller)
Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.1

SpotScore

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

Best for: SMB teams · Mid-market

Start Free Trial

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What is CircleLoop?

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...

Read more about CircleLoop
Free TrialTry Free →·

Starts from $6.45/User/Month

9.0

SpotScore

Dixa - Help Desk Software

Dixa

Efficient, collaborative, and customizable customer support solution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

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What is Dixa?

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve ...

Read more about Dixa
Free TrialTry Free →·

Starts from $39/User/Month

9.0

SpotScore

eVoice - Call Center Software

eVoice

Streamline your telemarketing with eVoice.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is eVoice?

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...

Read more about eVoice
Free TrialTry Free →·

Starts from $6.25/User/Month when Billed Yearly

9.0

SpotScore

Exotel - Call Center Software

Exotel

Elevate your contact center's efficiency

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Exotel?

Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...

Read more about Exotel
Free TrialTry Free →·

Starts from $200

8.9

SpotScore

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Truly?

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

Read more about Truly
Free TrialTry Free →·

Starts from $55/User/Month when Billed Yearly

8.9

SpotScore

ZIWO - Call Center Software

ZIWO

Revolutionize your customer service experience.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is ZIWO?

ZIWO is a cloud contact center platform with CRM plugins, virtual phone numbers, call tracking, and number masking. It integrates telephony with CRM systems so agents can log calls, access analytics, add call notes, and automate outbound calls, with connectivity across 150+ countries including ...

Read more about ZIWO
Free TrialTry Free →·

Starts from $109/User/Month

What each CallHippo alternative brings

CloudTalk9.6Best for teams of all sizes

Easy to use interface with direct integration for productivity tools like CRM systems.

Watch for: Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

Zendesk Talk9Best for teams of all sizes

Integrates with Zendesk

Watch for: Limited standalone functionality

Call Center Studio8.9Best for teams of all sizes

Fast and effective technical support, providing instant solutions.

Watch for: Lack of variety in the Marketplace for additional apps and connectors.

Dialer3608.1Best for teams of all sizes

Centralized contact management

Watch for: Limited advanced features

Nextiva9.6Best for teams of all sizes

Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

Watch for: Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows.

Watch for: Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support.

CircleLoop9.1Best for small & mid-size businesses

Efficient and helpful customer support team that is responsive to user needs and requests.

Watch for: Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

Dixa9Best for teams of all sizes

Strong automation features

Watch for: Learning curve for new users

eVoice9Best for teams of all sizes

Seamless mobile app experience for remote work and client communication.

Watch for: Outdated recording process for messages, requiring more steps than necessary.

Exotel9Best for teams of all sizes

User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

Watch for: Limited app selection in the Marketplace, restricting access to advanced features and connectors.

Truly8.9Best for teams of all sizes

Reliable metadata flow to CRM, enhancing efficiency.

Watch for: Intimidating richness of features for new users without adequate support.

ZIWO8.9Best for teams of all sizes

Automated detection of phone number country codes enhances convenience and efficiency.

Watch for: Occasional system freezes causing delays in operation.

Why teams look for a CallHippo alternative

There are a few common reasons buyers start shopping for a CallHippo alternative:

  • Occasional network issues affecting call connection.
  • Dashboard and dialer functionalities may encounter glitches.
  • Limited customizations and features in the IVR system.
  • Lack of direct customer support number for immediate assistance.

What matters most in a CallHippo alternative

Side by side, the 12 free alternatives break down like this: 12 offer a free tier; paid plans run $9–$25, with Zendesk Talk the cheapest entry point; and Call Center Studio is the highest rated at 4.7 across 80 reviews.

The ranking explained.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to CallHippo are Call Center Studio (4.7★), ZIWO (4.7★), Truly (4.6★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to CallHippo, prioritize: Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Predictive Dialer, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

CallHippo starts from $14 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply CallHippo is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Choosing the CallHippo alternative that fits

  • On a budget / just exploring: start with a free tier — CloudTalk, Zendesk Talk and Call Center Studio let you evaluate without paying upfront.
  • If real-user ratings matter most: Call Center Studio has the strongest star rating (4.7★) among the options with verified reviews.
  • Want the safest pick: CloudTalk has the highest Spotsaas Score (9.6) in this list — a strong default if you're unsure.

Transitioning away from CallHippo

Before replacing CallHippo, do a quick dry run. Export your data, make sure it imports into the new tool, and confirm the features you rely on are there. Pilot the switch with a free tier or trial, and keep CallHippo alive until the migration finishes cleanly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].