Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Survey/ User Feedback Software
SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.
Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.
Quick picks for Survey/ User Feedback Software
- Best overall — SurveyMonkey
- Best for high response-quality surveys — SoGoSurvey
- Best for ongoing feedback programs — SurveySparrow
- Best free option — QuestionPro
Who gets the most from Survey/ User Feedback Software
- 1Marketing managers conducting market research and customer satisfaction surveys
- 2HR managers running employee engagement and satisfaction surveys
- 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software
If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.
Showing 221-240 out of 247

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What is Lyket?
Lyket is a software platform designed to make it easy for businesses to collect visitor feedback with a single button on their static websites. Our innovative API tracks reactions to assist in automating workflows. Suitable for small or medium-sized companies, Lyket makes collecting feedback ...
Read more about LyketStarts from $60/Year, also offers free forever plan
OpinionX
Unlock the power of user insights effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is OpinionX?
OpinionX is an advanced survey platform that helps product teams and user researchers measure user preferences, prioritize features, segment customer needs, and model pricing decisions. It is designed for product managers, UX researchers, founders, and growth teams who want to run sophisticated ...
Read more about OpinionXStarts from $0free when Custom, also offers free forever plan

Voxpopme
Gain invaluable insights through impactful video surveys.
Best for: SMB teams · Mid-market · Enterprise
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What is Voxpopme?
Voxpopme is a cutting-edge video feedback tool designed to help companies gain important customer insights. Through innovative video surveys, businesses can gain a better understanding of their customers in a more targeted and impactful way. Furthermore, the provided human insights allow ...
Read more about VoxpopmeStarts from $199/User/Month

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What is SightX?
SightX is an innovative market research system that allows teams to examine target markets more closely, improving user experience, customer insights and marketing strategies. Its easy-to-use features include the ability to create consumer surveys and do conjoint analyses, concept testing and ...
Read more about SightXSightX offers custom pricing plan

Astute VoC
Unlock customer insights to drive business growth.
Best for: SMB teams · Mid-market · Enterprise
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What is Astute VoC?
Astute VoC is a Voice of the Customer survey platform that collects customer feedback on digital experience and ease of task completion. It surfaces pain points and purchase drivers to inform decisions about UX improvements and operational changes.
Read more about Astute VoCAstute VoC offers custom pricing plan

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What is Joey?
Joey is an innovative platform that takes audience engagement to a whole new level. With blocks such as letters, surveys, comments and more, professionals and individuals can fast and easily capture vital information and add excitement to their work. Collect anonymous data, gather emails, ...
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Apptentive
Elevate customer satisfaction with real-time feedback.
Best for: SMB teams · Mid-market · Enterprise
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What is Apptentive?
Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and growth, providing quick action to win consumers back while engaging fans on a ...
Read more about ApptentiveApptentive offers custom pricing plan

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What is Doorbell.io?
Doorbell.io provides an easy way to get customer feedback and fine-tune your products. This platform is multilingual and tailored to your website or app's language, so you can communicate effectively with your users. Get a clear understanding of users' feedback with screenshots, then use ...
Read more about Doorbell.io
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What is Remesh?
Remesh is a powerful research tool tailored for businesses. By harnessing the AI-powered capabilities of this software, organizations can rapidly converse with many participants at once. It offers effortless setup of conversations, custom discussion guides, open-ended questions, images, and ...
Read more about RemeshRemesh offers custom pricing plan

InsightSofa
Empowering businesses with customer insights.
Best for: SMB teams · Mid-market · Enterprise
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What is InsightSofa?
InsightSofa is a leading customer experience software provider offering tools to measure satisfaction. Our integrated suite allows you to obtain feedback from your customers and use it to create better services, products, and customer experience strategies. We provide you with the hardware and ...
Read more about InsightSofaInsightSofa offers custom pricing plan

ID-Report
Streamline sustainability with data-driven insights.
Best for: SMB teams · Mid-market · Enterprise
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What is ID-Report?
ID-Report gives users the opportunity to focus on the sustainability tasks that they enjoy. It creates user-specified online surveys and can access existing systems directly. Validity checks on participants' responses, based on past data, will enhance data accuracy and minimize erroneous ...
Read more about ID-ReportID-Report offers custom pricing plan

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What is VoteHub?
VoteHub is the ultimate platform to collect real-time votings and manage your workflows seamlessly. It offers powerful tools to customize votings visually, craft multiple voting types like feature votings, rankings, polls and much more. It provides complete security for all votings without ...
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What is Attest?
Attest is a consumer research platform that delivers survey results in days rather than weeks, with built-in visual data presentations. The platform supports both self-serve and agency-quality research, with a support team available throughout the process.
Read more about AttestStarts from $2,000/Month, also offers free forever plan

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What is Frill?
Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can utilize votes and comments to design more effective products that meet customers’ expectations. Small and ...
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What is Screeb?
Screeb is the ultimate app-based tool for turning user insights into effective decision-making. Our Customer Feedback Loop Solution assists product, UX research, customer success and marketing teams to get to the root of their user's identity, needs, and offer them a superior experience. By ...
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What is Pickle?
Pickle helps you optimize the sales process and improve customer service experiences by transcribing phone/video calls and providing a platform for simple searches. With the help of Artificial Inteligence it finds the unseen parts of the conversations and turns it into practical information. ...
Read more about PickleStarts from $0.10/credit

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What is Preely?
Preely helps businesses gain meaningful insights from their user feedback. It offers a comprehensive platform for collecting, segmenting and tracking customer opinion, all while keeping customer privacy and GDPR compliance at the forefront. Create a panel in minutes and gain smart knowledge ...
Read more about PreelyStarts from $40/Month when Billed Yearly, also offers free forever plan

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What is Assort?
Introducing Assort Poll, the ultimate Slack experience when it comes to surveys and polls. With the powerful features it offers, you can get the required insights into employees' opinions and thoughts in mere minutes. It allows for an easily-customizable interface to create dynamic and engaging ...
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Shout
Empowering small businesses to make impactful decisions.
Best for: SMB teams · Mid-market · Enterprise
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What is Shout?
Shout is an impactful research and marketing solution designed to give small businesses and teams the power to make informed decisions. It provides a single platform for conducting research, analyzing data and running targeted campaigns that reach the target market. With an intuitive interface ...
Read more about ShoutStarts from $10/User/Month

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What is Feedback Button?
A Feedback Button is the perfect solution for collecting feedback from site visitors with ease. This tab or icon promotes user engagement by allowing them to provide valuable ideas or report any issues they might have faced. Engage with your customers effectively by getting user feedback ...
Read more about Feedback ButtonRelated Blogs and Articles for Survey User Feedback Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











