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List of the Best Survey/ User Feedback Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: May 20, 2026 · How we review

Survey/ User Feedback Software overview

Spotsaas tracks 247 products in Survey/ User Feedback Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 103 let you start on a free trial, and 119 keep a free plan you can stay on. Most buyers here are Marketing managers conducting market research and customer satisfaction surveys.

247
products listed
103
offer a free trial
119
have a free plan
183
priced per subscription
121
quote on request

Editor's Summary · Survey/ User Feedback Software

SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.

Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.

Quick picks for Survey/ User Feedback Software

  • Best overallSurveyMonkey
  • Best for high response-quality surveysSoGoSurvey
  • Best for ongoing feedback programsSurveySparrow
  • Best free optionQuestionPro

Who gets the most from Survey/ User Feedback Software

  • 1Marketing managers conducting market research and customer satisfaction surveys
  • 2HR managers running employee engagement and satisfaction surveys
  • 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software

If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.

Showing 221-240 out of 247

Lyket - New SaaS Software

Lyket

Instant feedback at the click of a button.

Best for: SMB teams · Mid-market

Try for Free

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What is Lyket?

Lyket is a software platform designed to make it easy for businesses to collect visitor feedback with a single button on their static websites. Our innovative API tracks reactions to assist in automating workflows. Suitable for small or medium-sized companies, Lyket makes collecting feedback ...

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Starts from $60/Year, also offers free forever plan

OpinionX - New SaaS Software

OpinionX

Unlock the power of user insights effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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watch-demo

Watch Demo

What is OpinionX?

OpinionX is an advanced survey platform that helps product teams and user researchers measure user preferences, prioritize features, segment customer needs, and model pricing decisions. It is designed for product managers, UX researchers, founders, and growth teams who want to run sophisticated ...

Read more about OpinionX

Starts from $0free when Custom, also offers free forever plan

Voxpopme - New SaaS Software

Voxpopme

Gain invaluable insights through impactful video surveys.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Voxpopme?

Voxpopme is a cutting-edge video feedback tool designed to help companies gain important customer insights. Through innovative video surveys, businesses can gain a better understanding of their customers in a more targeted and impactful way. Furthermore, the provided human insights allow ...

Read more about Voxpopme
Free Trial·

Starts from $199/User/Month

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SightX - New SaaS Software

SightX

Unleash the power of market insights.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is SightX?

SightX is an innovative market research system that allows teams to examine target markets more closely, improving user experience, customer insights and marketing strategies. Its easy-to-use features include the ability to create consumer surveys and do conjoint analyses, concept testing and ...

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SightX offers custom pricing plan

Astute VoC - New SaaS Software

Astute VoC

Unlock customer insights to drive business growth.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Astute VoC?

Astute VoC is a Voice of the Customer survey platform that collects customer feedback on digital experience and ease of task completion. It surfaces pain points and purchase drivers to inform decisions about UX improvements and operational changes.

Read more about Astute VoC

Astute VoC offers custom pricing plan

Joey - New SaaS Software

Joey

Engage and excite your audience effortlessly with Joey.

Best for: SMB teams · Mid-market

Try for Free

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What is Joey?

Joey is an innovative platform that takes audience engagement to a whole new level. With blocks such as letters, surveys, comments and more, professionals and individuals can fast and easily capture vital information and add excitement to their work. Collect anonymous data, gather emails, ...

Read more about Joey
What buyers evaluate in Survey/ User Feedback Software
Depth and availability of advanced analytics and reporting features
Survey distribution and embedding options across multiple channels
Pricing transparency and flexibility for scaling survey volume and team size
Apptentive - New SaaS Software

Apptentive

Elevate customer satisfaction with real-time feedback.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Apptentive?

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and growth, providing quick action to win consumers back while engaging fans on a ...

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Apptentive offers custom pricing plan

Doorbell.io - New SaaS Software

Doorbell.io

Unleash customer insights, drive success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Doorbell.io?

Doorbell.io provides an easy way to get customer feedback and fine-tune your products. This platform is multilingual and tailored to your website or app's language, so you can communicate effectively with your users. Get a clear understanding of users' feedback with screenshots, then use ...

Read more about Doorbell.io
Free TrialTry Free →·

Starts from $29/Month, also offers free forever plan

Remesh - New SaaS Software

Remesh

Effortlessly gather valuable insights from your customers.

Best for: Mid-market · Enterprise

Get Pricing Details

1.8

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What is Remesh?

Remesh is a powerful research tool tailored for businesses. By harnessing the AI-powered capabilities of this software, organizations can rapidly converse with many participants at once. It offers effortless setup of conversations, custom discussion guides, open-ended questions, images, and ...

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Remesh offers custom pricing plan

InsightSofa - New SaaS Software

InsightSofa

Empowering businesses with customer insights.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is InsightSofa?

InsightSofa is a leading customer experience software provider offering tools to measure satisfaction. Our integrated suite allows you to obtain feedback from your customers and use it to create better services, products, and customer experience strategies. We provide you with the hardware and ...

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InsightSofa offers custom pricing plan

ID-Report - New SaaS Software

ID-Report

Streamline sustainability with data-driven insights.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is ID-Report?

ID-Report gives users the opportunity to focus on the sustainability tasks that they enjoy. It creates user-specified online surveys and can access existing systems directly. Validity checks on participants' responses, based on past data, will enhance data accuracy and minimize erroneous ...

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ID-Report offers custom pricing plan

VoteHub - New SaaS Software

VoteHub

Empower your decisions with VoteHub.

Best for: SMB teams

Start Free Trial

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What is VoteHub?

VoteHub is the ultimate platform to collect real-time votings and manage your workflows seamlessly. It offers powerful tools to customize votings visually, craft multiple voting types like feature votings, rankings, polls and much more. It provides complete security for all votings without ...

Read more about VoteHub
Free TrialTry Free →·

Starts from $1.99/Month

Attest - New SaaS Software

Attest

Unleash your growth potential with confidence.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Attest?

Attest is a consumer research platform that delivers survey results in days rather than weeks, with built-in visual data presentations. The platform supports both self-serve and agency-quality research, with a support team available throughout the process.

Read more about Attest

Starts from $2,000/Month, also offers free forever plan

Frill - New SaaS Software

Frill

Turning feedback into better products.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Frill?

Frill software empowers companies to capture and respond to customer feedback quickly. With their tools, you can gain insights on customer demands, opinions, and needs. Product Managers can utilize votes and comments to design more effective products that meet customers’ expectations. Small and ...

Read more about Frill
Free TrialTry Free →·

Starts from $23/Month when Billed Yearly, also offers free forever plan

Screeb - New SaaS Software

Screeb

Empower decisions with user insights.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Screeb?

Screeb is the ultimate app-based tool for turning user insights into effective decision-making. Our Customer Feedback Loop Solution assists product, UX research, customer success and marketing teams to get to the root of their user's identity, needs, and offer them a superior experience. By ...

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Pickle - New SaaS Software

Pickle

Revolutionize conversations with AI-powered insights.

Best for: SMB teams · Mid-market

See Plans & Pricing

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What is Pickle?

Pickle helps you optimize the sales process and improve customer service experiences by transcribing phone/video calls and providing a platform for simple searches. With the help of Artificial Inteligence it finds the unseen parts of the conversations and turns it into practical information. ...

Read more about Pickle

Starts from $0.10/credit

Preely - New SaaS Software

Preely

Transform your feedback into valuable insights.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Preely?

Preely helps businesses gain meaningful insights from their user feedback. It offers a comprehensive platform for collecting, segmenting and tracking customer opinion, all while keeping customer privacy and GDPR compliance at the forefront. Create a panel in minutes and gain smart knowledge ...

Read more about Preely

Starts from $40/Month when Billed Yearly, also offers free forever plan

Assort - New SaaS Software

Assort

Get instant insights with Assort Poll.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Assort?

Introducing Assort Poll, the ultimate Slack experience when it comes to surveys and polls. With the powerful features it offers, you can get the required insights into employees' opinions and thoughts in mere minutes. It allows for an easily-customizable interface to create dynamic and engaging ...

Read more about Assort
Shout - New SaaS Software

Shout

Empowering small businesses to make impactful decisions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Shout?

Shout is an impactful research and marketing solution designed to give small businesses and teams the power to make informed decisions. It provides a single platform for conducting research, analyzing data and running targeted campaigns that reach the target market. With an intuitive interface ...

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Free Trial·

Starts from $10/User/Month

Feedback Button - New SaaS Software

Feedback Button

Empower customer feedback with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Feedback Button?

A Feedback Button is the perfect solution for collecting feedback from site visitors with ease. This tab or icon promotes user engagement by allowing them to provide valuable ideas or report any issues they might have faced. Engage with your customers effectively by getting user feedback ...

Read more about Feedback Button
Free TrialTry Free →·

Starts from $11.66/Month when Billed Yearly, also offers free forever plan

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Frequently Asked Questions About Survey/ User Feedback Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Survey/ User Feedback Software features to evaluate are Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.

Survey/ User Feedback Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including SurveyMonkey, Alchemer, SurveySparrow. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.

The top rated Survey/ User Feedback Software based on verified user reviews and SpotScore are SurveyMonkey, SmartSurvey, Pollfish. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.

To choose the right Survey/ User Feedback Software, start by listing your must-have features — commonly Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Survey/ User Feedback Software on Spotsaas offer a free plan or free trial. Popular free options include SurveyMonkey, Alchemer, SurveySparrow. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Survey/ User Feedback Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are SurveyMonkey, Alchemer, SurveySparrow. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].