Apptentive Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Apptentive offers custom pricing plan
Alaska
Zillow
Dunkin
JetBlue
CNNTrusted by teams including Alaska
Overview
Pricing
Features
Buyer feedback
Alternatives
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Media
Security & Compliance
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What is Apptentive?
Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and growth, providing quick action to win consumers back while engaging fans on a large scale. It empowers businesses to collect real-time data over mobile channels to uncover reasons for feedback and analyse app health. It also offers customised surveys and efficient targeting based on in-app interactions which helps to close consumer feedback loops at scale.
Pricing
Apptentive offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Apptentive Screenshots
Apptentive was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Apptentive
- Team types
- Large Enterprises, Medium Business
Why teams choose Apptentive
Facilitates secure data interoperability
Offers advanced security features for data protection
Compatible with various cloud services
Is Apptentive right for you?
What buyers should know before choosing Apptentive
Reekoh provides a powerful platform for data interoperability across cloud and machine networks, emphasizing security and access control. Its features are designed to help enterprises achieve better outcomes through secure data management.
Apptentive pros and cons
- Apptentive pros
Facilitates secure data interoperability
Offers advanced security features for data protection
Compatible with various cloud services
- Apptentive cons
Technical expertise may be needed for implementation
Focus is primarily on IoT applications
Ready to try it?
Get started with Apptentive
Connect with the team for a personalised demo.
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See how it stacks up
Compare Apptentive side-by-side with top Survey/ User Feedback Software alternatives.
What is the pricing of Apptentive?
Apptentive uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Apptentive Pricing Plans
Weighing your options?
Not sure if Apptentive fits your budget?
Apptentive reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.
What buyers like
- Secure data interoperability
- Cutting-edge security features
- Role-based access control
Common complaints
- May require technical expertise
- Limited to IoT applications
- Pricing may be high for small businesses
Are you using Apptentive?
- See if Apptentive fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Apptentive?
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
Churn Management is a software feature that allows businesses to effectively manage customer churn, which refers to the rate at which custom…
Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service o…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists…
Apptentive security and data handling
Key compliance certifications and security features for IT and security teams evaluating Apptentive.
Certifications
Developer & data
Alternatives to Apptentive
Apptentive Customers
Alaska
Zillow
Dunkin
JetBlue
CNN
Apptentive Support Options
Frequently Asked Questions About Apptentive
Common questions buyers ask before choosing Apptentive.
Apptentive is a Survey/ User Feedback Software. Apptentive offers Feedback Collection, Live Chat, Analytics, Churn Management and many more functionalities.
Buyers commonly note the following limitations of Apptentive: Technical expertise may be needed for implementation; Focus is primarily on IoT applications; Pricing may not suit small businesses.
Some top alternatives to Apptentive includes Remesh, Astute VoC, User Interviews, Voxpopme and Simplesat.
Apptentive offers Quotation Based pricing model
The starting price is not disclosed by Apptentive. You can visit Apptentive pricing page to get the latest pricing.
Ready to try it?
Get started with Apptentive
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].