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Apptentive - New SaaS Software

Apptentive Review: Is It The Right Survey/ User Feedback Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Apptentive offers custom pricing plan

AlaskaAlaska
ZillowZillow
DunkinDunkin
JetBlueJetBlue
CNNCNN

Trusted by many companies including Alaska

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What is Apptentive?

Apptentive is an advanced mobile customer feedback platform that helps to track customer sentiments and collect invaluable feedback throughout the customer journey. This powerful programme ensures client retention and growth, providing quick action to win consumers back while engaging fans on a large scale. It empowers businesses to collect real-time data over mobile channels to uncover reasons for feedback and analyse app health. It also offers customised surveys and efficient targeting based on in-app interactions which helps to close consumer feedback loops at scale.

Pricing

  • Apptentive offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Apptentive Screenshots

Apptentive was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Apptentive

Team types
Large Enterprises, Medium Business

Why teams choose Apptentive

  • Facilitates secure data interoperability

  • Offers advanced security features for data protection

  • Compatible with various cloud services

Is Apptentive right for you?

What buyers should know before shortlisting Apptentive

Reekoh provides a powerful platform for data interoperability across cloud and machine networks, emphasizing security and access control. Its features are designed to help enterprises achieve better outcomes through secure data management.

Pros and cons

Apptentive pros and cons

  • Apptentive pros
  • Facilitates secure data interoperability

  • Offers advanced security features for data protection

  • Compatible with various cloud services

  • Apptentive cons
  • Technical expertise may be needed for implementation

  • Focus is primarily on IoT applications

4.0/5 rating
30 verified reviews

Ready to try it?

Get started with Apptentive

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Apptentive side-by-side with top Survey/ User Feedback Software alternatives.

SightMill
UserIQ
Qualified
+9 more
Compare alternatives

What is the pricing of Apptentive?

Apptentive uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingApptentive offers custom pricing
Pricing Model
Quotation Based

Apptentive reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 30 reviews, with strong overall satisfaction.

What buyers like

  • Secure data interoperability
  • Cutting-edge security features
  • Role-based access control

Common complaints

  • May require technical expertise
  • Limited to IoT applications
  • Pricing may be high for small businesses

4

Very Good

Based on 5 ratings & 30 reviews

Rating Distribution

Excellent

(26)

Very Good

(4)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

06/16/23

4.5 out of 5

"Apptentive is a great tool to increase your app ratings & deliver messages & surveys to your users."

What do you like best about Alchemer Mobile? I like sending my users surveys to understand what they like and don't like about my app. I also can send ...

Read more

AU

Anonymous User

07/01/22

4.5 out of 5

"I've ben using Apptentive for recruiting participants and learning more about our mobile users"

What do you like best about Alchemer Mobile? Segmenting of user types and quick responses What do you dislike about Alchemer Mobile?

TM

Thenmozhi M

05/12/22

5 out of 5

"GOOD TO USE"

What do you like best about Alchemer Mobile? It's very helpful to track the reports . What do you dislike about Alchemer Mobile?

VD

Velmurugan D

05/11/22

4 out of 5

"Apptentive"

What do you like best about Alchemer Mobile? Apptentive helps us to collect customer feedback on the new changes been introduced on our mobile ...

Read more

VD

Velmurugan D

05/11/22

4 out of 5

"Apptentive"

What do you like best about Alchemer Mobile? Apptentive helps us to collect customer feedback on the new changes been introduced on our mobile ...

Read more

PK

Pete K

04/11/22

4.5 out of 5

"Lending Point review"

What do you like best about Alchemer Mobile? This app helped us to raise our app store rating immensely ! What do you dislike about Alchemer Mobile?

Spotsaas advisor
Get a custom demo of Apptentive
  • See if Apptentive fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of Apptentive?

20%

Feature coverage

5 of 25 tracked features

Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…

Churn Management is a software feature that allows businesses to effectively manage customer churn, which refers to the rate at which custom…

Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service o…

Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…

The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists…

Security & Compliance

Apptentive security and data handling

Key compliance certifications and security features for IT and security teams evaluating Apptentive.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Apptentive Customers

Alaska-logo

Alaska

Zillow-logo

Zillow

Dunkin-logo

Dunkin

JetBlue-logo

JetBlue

CNN-logo

CNN

Help & Contact

Apptentive Support Options

Customer ServiceOnline
LocationSeattle, Washington

Frequently Asked Questions About Apptentive

Common questions buyers ask before choosing Apptentive.

Apptentive is a Survey/ User Feedback Software. Apptentive offers Feedback Collection, Live Chat, Analytics, Churn Management and many more functionalities.

Buyers commonly note the following limitations of Apptentive: Technical expertise may be needed for implementation; Focus is primarily on IoT applications; Pricing may not suit small businesses.

Some top alternatives to Apptentive includes SightMill, UserIQ, Qualified, SatisMeter and OSI Feedback.

Apptentive offers Quotation Based pricing model

We don't have information regarding integrations of the Apptentive as of now.

The starting price is not disclosed by Apptentive. You can visit Apptentive pricing page to get the latest pricing.

Ready to try it?

Get started with Apptentive

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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