8.8
SpotScore
Top 10 WhosOn Alternatives 2026
Build strong connections with customers through advanced chat technology.
Main Features
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
Pricing
Starts from $33/User/Month
Free Trial available
WhosOn is a Live Chat Software platform with a user rating of 4.3★ based on 18 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
WhosOn vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| WhosOn Current | Live Chat Software | $33 | 4.3 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 MyLiveChat | Live Chat Software | $15 | 2.3 ★ | ✓ Yes |
 Comm100 Live Chat | Live Chat Software | $29 | 4.5 ★ | ✓ Yes |
 TruChat | Live Chat Software | $30 | 5.0 ★ | ✓ Yes |
 Zendesk Chat | Live Chat Software | $19 | 4.4 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top WhosOn alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
8.8
SpotScore
MyLiveChat — from $15 · 2.33★
Convert visitors into loyal customers with MyLiveChat.
Add to compare
What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read moreWhat reviewers like about MyLiveChat
- Fast messaging experience
- Unlimited chats
- Proactive support features
Where MyLiveChat falls short
- Limited integrations
- User interface can be complex
- Analytics features need improvement
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/Month, also offers free forever plan
9.3
SpotScore
Comm100 Live Chat — from $29 · 4.5★
Maximize customer satisfaction with personalized interactions.
Add to compare
What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreWhat reviewers like about Comm100 Live Chat
- AI-powered chatbox
- Multi-channel support
- Co-browsing features
Where Comm100 Live Chat falls short
- Complex setup process
- Learning curve for new users
- Pricing may be high
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/User/Month
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.3
SpotScore
TruChat — from $30 · 5★
Boost customer engagement with conversational chatbots.
Add to compare
What is TruChat?
TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversational marketing chatbots suitable for various industries. Its all-in-one ...
Read moreWhat reviewers like about TruChat
- Natural Language Processing
- Multichannel support
- Easy setup
Where TruChat falls short
- Limited analytics features
- May not suit all industries
- Pricing not disclosed
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $30/Month, also offers free forever plan
9.0
SpotScore
Zendesk Chat — from $19 · 4.39★
Boost customer engagement with real-time chat.
Add to compare
What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreWhat reviewers like about Zendesk Chat
- Integrates well with other Zendesk products for customer support management.
- Easy to use interface, allowing for efficient communication and chat management.
- Real-time connection and communication with customers, facilitating prompt issue resolution.
Where Zendesk Chat falls short
- Some challenges with integration, especially when accessing CRM software behind firewalls.
- Lack of advanced capabilities like screen sharing for both agents and customers.
- Limited customization options in certain features like the rating system.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
9.0
SpotScore
Respond.io — from $29 · 4.62★
Streamline your business messaging for faster results.
Add to compare
What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreWhat reviewers like about Respond.io
- Great customer support and follow-up service across all platforms.
- Multichannel customer service platform, excellent for organizing and providing customer service.
- Easy access and quick results, especially effective with WhatsApp integration.
Where Respond.io falls short
- Limited workspaces available, affecting scalability for some users.
- Some users find the platform pricey, though discounts are offered.
- Limited features for advanced customizations, like WhatsApp QR code.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Starts from $29/Month, also offers free forever plan
9.2
SpotScore
Userlike — from $90 · 4.47★
Empowering real-time chat for exceptional customer communication.
Add to compare
What is Userlike?
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...
Read moreWhat reviewers like about Userlike
- Simple and effective UI with many useful features that are easy to implement.
- Quick and efficient setup process with a wide range of available features.
- Easy memory retention of conversations for better customer service.
Where Userlike falls short
- Initial complexity for newcomers in activating and utilizing all features.
- Some features can be overwhelming due to the richness of options.
- Limited customization options in some areas like background templates.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $90/Month when Billed Yearly, also offers free forever plan
8.9
SpotScore
Paldesk — from $9 · 4.55★
Effortless customer support at your fingertips.
Add to compare
What is Paldesk?
The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...
Read moreWhat reviewers like about Paldesk
- User-friendly interface
- Automated ticket routing
- Quick response times
Where Paldesk falls short
- Limited advanced features
- Not suitable for large teams
- Basic reporting tools
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9/User/Month when Billed Yearly
8.6
SpotScore
Sparkcentral — 4.47★
Transform your customer service experience with Sparkcentral.
Add to compare
What is Sparkcentral?
Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and virtual customer service agents. Our Automated Message Distribution (AMD) ...
Read moreWhat reviewers like about Sparkcentral
- Multi-channel support
- High message volume handling
- Automated Message Distribution
Where Sparkcentral falls short
- Complex setup process
- Limited customization options
- Higher pricing tier
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Sparkcentral offers custom pricing plan
8.4
SpotScore
WebGreeter — from $20 · 5★
Seamless client communication, guaranteed.
Add to compare
What is WebGreeter?
Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...
Read moreWhat reviewers like about WebGreeter
- Customizable solutions
- 24/7 support
- Visitor behavior tracking
Where WebGreeter falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/User/Month
How WhosOn competitors stack up
There are 10 direct WhosOn competitors in Live Chat Software. The ones that come up most often are ZoomInfo Chat, MyLiveChat and Comm100 Live Chat. Each is compared against WhosOn on rating, pricing and feature coverage below.
Sites and apps like WhosOn
Searches for "sites like WhosOn" and "apps like WhosOn" land on the same set of options as "WhosOn alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made our WhosOn alternatives list
Natural Language Processing
Watch for: Limited analytics features
Integrates well with other Zendesk products for customer support management.
Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.
Great customer support and follow-up service across all platforms.
Watch for: Limited workspaces available, affecting scalability for some users.
Simple and effective UI with many useful features that are easy to implement.
Watch for: Initial complexity for newcomers in activating and utilizing all features.
Why teams look for a WhosOn alternative
Here's what tends to push teams toward a WhosOn alternative:
- Limited customization options
- May lack advanced features
- Pricing can be high
- Integration issues with some platforms
How to compare WhosOn alternatives
By the numbers, these 10 live chat software alternatives shake out as follows: 8 offer a free tier; and TruChat is the highest rated at 5★ across 1 reviews.
How we decide the order.
Which WhosOn Alternative Is Right for You?
- If you need a free or low-cost option: MyLiveChat — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: TruChat — holds the highest user rating (5.0★) among WhosOn alternatives.
- If you want a mid-range option: Respond.io — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from WhosOn? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off WhosOn without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to WhosOn for Live Chat Software are TruChat (5.0★), WebGreeter (5.0★), Respond.io (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to WhosOn, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
WhosOn starts from $33 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply WhosOn is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
WhosOn has a rating of 4.3. 8 alternatives — including Comm100 Live Chat and TruChat — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].