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6 WhosOn Alternatives Ranked by Real Users — Free Picks Included (2026)

Explore 6 alternatives to WhosOn — vetted by our editors with real user reviews, pricing, and feature comparisons.

6 free WhosOn alternatives worth comparing

Quick answer

Among free live chat software alternatives to WhosOn, the leaders are LiveAgent, LiveChat and Crisp. LiveAgent ranks number one with a SpotScore of 9.8 and 4.67★ from real users. All 6 are compared on score, rating, and price below.

Plenty of solid WhosOn free alternatives exist once you know where to look. These 6 live chat software tools are the strongest, ranked by SpotScore, which weighs verified user satisfaction against market presence, plus ratings and pricing. Editors vet each one. Compare them in the table, then read the full detail below.

ProductSpotScoreRatingPricingBest for
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)Freefrom $15 /User/Monthteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.35(791)Freefrom $16 /User/Monthteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.47(140)Freefrom $25 /User/Monthsmall & mid-size businesses
Zendesk ChatBoost customer engagement with real-time chat.9★★★★☆ 4.39(125)Freefrom $19 /User/Monthteams of all sizes
Lime TalkTransform visitors into customers with Lime Talk.8.5★★★★★ 4.83(3)Freefrom $6/moteams of all sizes
Let's ConnectConnect, convert, and succeed with real-time communication.8.2★★★★★ 5(9)Freefrom $275/moteams of all sizes

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

870 verified reviews

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

791 verified reviews

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What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

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9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

4.5

140 verified reviews

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

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Free Trial

9.0

SpotScore

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

125 verified reviews

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What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Free Trial

8.5

SpotScore

Lime Talk - Live Chat Software

Lime Talk

Transform visitors into customers with Lime Talk.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

3 verified reviews

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What is Lime Talk?

Lime Talk is a cutting-edge Chat Application that enables businesses to engage with their website visitors. With this dynamic software, you can effectively turn your visitors into valuable customers. The advanced platform allows you to monitor and analyze customer interest, quickly respond to ...

Read more about Lime Talk
Free Trial

8.2

SpotScore

Let's Connect - Live Chat Software

Let's Connect

Connect, convert, and succeed with real-time communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

9 verified reviews

Add to compare

What is Let's Connect?

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...

Read more about Let's Connect
Free Trial

How WhosOn competitors stack up

There are 6 direct WhosOn competitors in Live Chat Software. The ones that come up most often are LiveAgent, LiveChat and Crisp. Each is compared against WhosOn on rating, pricing and feature coverage below.

Sites and apps like WhosOn

Searches for "sites like WhosOn" and "apps like WhosOn" land on the same shortlist as "WhosOn alternatives" — the 6 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made our WhosOn alternatives list

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

Zendesk Chat9Best for teams of all sizes

Integrates well with other Zendesk products for customer support management.

Watch for: Some challenges with integration, especially when accessing CRM software behind firewalls.

Lime Talk8.5Best for teams of all sizes

Visitor monitoring

Watch for: Limited advanced features

Let's Connect8.2Best for teams of all sizes

Real-time communication

Watch for: Limited advanced features

Why teams look for a WhosOn alternative

Here's what tends to push teams toward a WhosOn alternative:

  • Limited customization options
  • May lack advanced features
  • Pricing can be high
  • Integration issues with some platforms

How to compare WhosOn alternatives

By the numbers, these 6 live chat software free alternatives shake out as follows: 6 offer a free tier; paid plans run $6–$275, with Lime Talk the cheapest entry point; and Let's Connect is the highest rated at 5★ across 9 reviews.

How we decide the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to WhosOn are Let's Connect (5.0★), Lime Talk (4.8★), LiveAgent (4.7★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to WhosOn, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

WhosOn starts from $33 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply WhosOn is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose a WhosOn alternative with confidence

  • On a budget / just exploring: start with a free tier — LiveAgent, LiveChat and Crisp let you evaluate without paying upfront.
  • If real-user ratings matter most: Let's Connect has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: LiveAgent has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Getting off WhosOn without the headaches

Before you commit to leaving WhosOn, validate the fit. Export your data, check the import works, and confirm your essential features carry over. Pilot the switch with a free trial, then go all in, keeping WhosOn open as a safety net until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].