9.8
SpotScore
Top 10 LiveChat Alternatives 2026
Streamline customer support and boost satisfaction with LiveChat.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $16/User/Month when Billed Yearly
Free Trial available
LiveChat is a Live Chat Software platform with a user rating of 4.3★ based on 684 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LiveChat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LiveChat Current | Live Chat Software | $16 | 4.3 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Chaport | Live Chat Software | $15 | 4.8 ★ | ✓ Yes |
 Freshdesk Messaging (Formerly Freshchat) | Live Chat Software | $19 | 4.5 ★ | ✓ Yes |
 Freshchat | Live Chat Software | $15 | 4.5 ★ | ✓ Yes |
 Subiz | Live Chat Software | $9.59 | 5.0 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top LiveChat alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
8.9
SpotScore
Chaport — from $15 · 4.82★
Effortless customer communication, even when offline.
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What is Chaport?
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...
Read moreWhat reviewers like about Chaport
- Ease of use and interface, making it simple for both novice and experienced users.
- Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.
- Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.
Where Chaport falls short
- Limited customization options may restrict tailoring the platform to specific needs.
- Occasional technical glitches and limited advanced reporting features.
- Comparatively higher pricing than some competitors and limited integration options.
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.3
SpotScore
Freshdesk Messaging (Formerly Freshchat) — from $19 · 4.49★
Effortless customer service for the digital world.
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What is Freshdesk Messaging (Formerly Freshchat)?
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...
Read moreWhat reviewers like about Freshdesk Messaging (Formerly Freshchat)
- Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
- Integrated with CRM for customer interaction tracking and relationship management.
- Combines live chat with AI bot support and self-service options for scalable support.
Where Freshdesk Messaging (Formerly Freshchat) falls short
- Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
- Depth of features and customizations can be complex for new users without adequate onboarding or guidance.
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $19/agent/month when yearly, also offers free forever plan
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9.5
SpotScore
Freshchat — from $15 · 4.45★
Upgrade your customer service with intelligent messaging.
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What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreWhat reviewers like about Freshchat
- User-friendly interface for smooth customer interactions.
- Easy integration with CRM and other tools.
- Real-time chat assistance and omnichannel support.
Where Freshchat falls short
- Occasional glitches may disrupt the system flow.
- Limited marketplace for additional apps and connectors.
- Some users find the interface buggy and slow to refresh.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.6
SpotScore
Subiz — from $9.59 · 5★
Elevate your customer care game with Subiz.
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What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...
Read moreWhat reviewers like about Subiz
- Lead capture automation
- Multimedia support
- Real-time engagement
Where Subiz falls short
- Limited customization options
- Basic reporting features
- Integration challenges
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9.59/Month, also offers free forever plan
8.5
SpotScore
Hippo — from $17 · 3.98★
Streamline communication, boost sales.
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What is Hippo?
Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...
Read moreWhat reviewers like about Hippo
- Real-time chat capabilities
- Automated chat assignments
- Customizable responses
Where Hippo falls short
- Limited advanced features
- Basic analytics
- May require training
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $17/Month when Billed Yearly
8.6
SpotScore
ChatGen — from $79 · 5★
Streamline customer support and boost conversions.
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What is ChatGen?
. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...
Read moreWhat reviewers like about ChatGen
- Hybrid chatbot capabilities
- Real-time visitor monitoring
- Lead qualification automation
Where ChatGen falls short
- Limited customization options
- May require technical setup
- Pricing may be high for small businesses
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $79/Month when Billed Yearly
8.4
SpotScore
WebGreeter — from $20 · 5★
Seamless client communication, guaranteed.
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What is WebGreeter?
Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...
Read moreWhat reviewers like about WebGreeter
- Customizable solutions
- 24/7 support
- Visitor behavior tracking
Where WebGreeter falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/User/Month
9.1
SpotScore
ClickDesk — from $12.99 · 4.14★
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreWhat reviewers like about ClickDesk
- Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
- Interface is easy to learn, reducing time needed for employee training.
- Pricing is accessible for businesses of various sizes given the feature set included.
Where ClickDesk falls short
- Customer support response times can be slow, causing delays in issue resolution.
- Mobile app has limited availability and functionality.
- Full feature set takes time to learn, especially for newer users.
Common Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.0
SpotScore
Pure Chat — from $39 · 4.33★
Connect with visitors and customers seamlessly.
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What is Pure Chat?
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...
Read moreWhat reviewers like about Pure Chat
- Integrates with Zoho, MailChimp, and HubSpot.
- Customizable widgets provide detailed customer interaction history.
- Customizable settings and fair pricing.
Where Pure Chat falls short
- Lack of Desktop App can lead to tab management issues and increased browser tabs.
- Inactivity logout feature can disrupt continuous monitoring and prompt response.
- Unresponsiveness of support team can be a hindrance during troubleshooting, requiring persistent follow-ups.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $39/User/Month when Billed Yearly
Who competes with LiveChat?
LiveChat competes with 10 other live chat software tools tracked on Spotsaas. The closest by feature overlap are ZoomInfo Chat, Chaport and Freshdesk Messaging (Formerly Freshchat). Each is compared against LiveChat on rating, pricing and feature coverage below.
What else works like LiveChat?
Searches for "sites like LiveChat" and "apps like LiveChat" land on the same set of options as "LiveChat alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each of these made the list
Ease of use and interface, making it simple for both novice and experienced users.
Watch for: Limited customization options may restrict tailoring the platform to specific needs.
Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
User-friendly interface for smooth customer interactions.
Watch for: Occasional glitches may disrupt the system flow.
Hybrid chatbot capabilities
Watch for: Limited customization options
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Watch for: Customer support response times can be slow, causing delays in issue resolution.
Integrates with Zoho, MailChimp, and HubSpot.
Watch for: Lack of Desktop App can lead to tab management issues and increased browser tabs.
Why teams look for a LiveChat alternative
The motivation to leave LiveChat usually centers on a few specifics:
- Limited number of active accounts, hindering flexibility during certain periods of high volume.
- Learning curve can be tricky, requiring time and effort to overcome.
- Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
- Issues with small language barriers and occasional glitches causing lag, affecting user experience.
What counts when comparing LiveChat alternatives
How these 10 live chat software alternatives measure up: 9 offer a free tier; and Subiz is the highest rated at 5★ across 1 reviews.
How we ranked these.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
