Is there a free alternative to LiveChat?

Yes. Freshchat, Freshdesk Messaging (Formerly Freshchat), Pure Chat offer free tiers or trials suitable for small teams and individuals.

Last updated: October 22, 2026

9 Best LiveChat Alternatives in 2026, Free Options Included

Q: What are the best alternatives to LiveChat?

The top-rated alternatives to LiveChat are Subiz, ChatGen, WebGreeter. Compare all 9 alternatives at https://www.spotsaas.com/list/livechat-free-alternative.

Explore 9 alternatives to LiveChat, vetted by our editors with real user reviews, pricing, and feature comparisons.

The 9 free LiveChat alternatives buyers consider most

Quick answer

The strongest LiveChat alternatives right now are Freshchat, Freshdesk Messaging (Formerly Freshchat) and Pure Chat. Freshchat takes the top spot with a SpotScore of 9.5 and a 4.45★ rating. Compare the full set of 9 on score, rating, and price below.

A tool that fits one team can frustrate another, so if LiveChat is frustrating yours, these 9 live chat software free alternatives are worth a look. We rank them by SpotScore, which combines verified user satisfaction with market presence, then ratings and pricing. The table gives a quick side-by-side; the sections below explain each pick.

Product	SpotScore	Rating	Pricing	Best for
FreshchatUpgrade your customer service with intelligent messaging.	9.5	★★★★☆ 4.45(630)	Freefrom $15 /User/Month	teams of all sizes
Freshdesk Messaging (Formerly Freshchat)Effortless customer service for the digital world.	9.3	★★★★☆ 4.49(630)	Freefrom $19 /agent/month	teams of all sizes
Pure ChatConnect with visitors and customers seamlessly.	9	★★★★☆ 4.33(225)	Freefrom $39 /User/Month	teams of all sizes
ChaportEffortless customer communication, even when offline.	8.9	★★★★★ 4.82(17)	Freefrom $15 /User/Month	small & mid-size businesses
CallbellElevate your customer support game with Callbell.	8.8	★★★★☆ 4.22(20)	FreeFree Trial · Freemium · Subscription · Quotation Based	teams of all sizes
SubizElevate your customer care game with Subiz.	8.6	★★★★★ 5(1)	Freefrom $9.59/mo	teams of all sizes
ChatGenStreamline customer support and boost conversions.	8.6	★★★★★ 5(2)	Freefrom $79/mo	teams of all sizes
HippoStreamline communication, boost sales.	8.5	★★★★☆ 3.98(20)	Freefrom $17/mo	teams of all sizes
WebGreeterSeamless client communication, guaranteed.	8.4	★★★★★ 5(1)	Freefrom $20 /User/Month	teams of all sizes

9.5

SpotScore

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

Add to compare

What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

Add to compare

What is Freshdesk Messaging (Formerly Freshchat)?

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

Free TrialTry Free →

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9.0

SpotScore

Pure Chat

Connect with visitors and customers seamlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

225 verified reviews

Add to compare

What is Pure Chat?

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

Chaport

Effortless customer communication, even when offline.

Best for: SMB teams · Mid-market

Start Free Trial

4.8

17 verified reviews

Add to compare

What is Chaport?

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

Callbell

Elevate your customer support game with Callbell.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

20 verified reviews

Add to compare

What is Callbell?

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

Subiz

Elevate your customer care game with Subiz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is Subiz?

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...

ChatGen

Streamline customer support and boost conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

2 verified reviews

Add to compare

What is ChatGen?

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...

Hippo

Streamline communication, boost sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

20 verified reviews

Add to compare

What is Hippo?

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...

WebGreeter

Seamless client communication, guaranteed.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is WebGreeter?

Experience seamless live chatting with clients with WebGreeter. Our BI-driven software offers customisable and easy-to-use solutions for hassle-free communication, regardless of your company's size or time zone. Our highly-skilled team ensures quick problem resolution to enhance client ...

Who competes with LiveChat?

LiveChat competes with 9 other live chat software tools tracked on Spotsaas. The closest by feature overlap are Freshchat, Freshdesk Messaging (Formerly Freshchat) and Pure Chat. Each is compared against LiveChat on rating, pricing and feature coverage below.

What else works like LiveChat?

Searches for "sites like LiveChat" and "apps like LiveChat" land on the same set of options as "LiveChat alternatives" — the 9 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each of these made the list

Freshchat9.5Best for teams of all sizes

User-friendly interface for smooth customer interactions.

Watch for: Occasional glitches may disrupt the system flow.

Freshdesk Messaging (Formerly Freshchat)9.3Best for teams of all sizes

Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.

Pure Chat9Best for teams of all sizes

Integrates with Zoho, MailChimp, and HubSpot.

Watch for: Lack of Desktop App can lead to tab management issues and increased browser tabs.

Chaport8.9Best for small & mid-size businesses

Ease of use and interface, making it simple for both novice and experienced users.

Watch for: Limited customization options may restrict tailoring the platform to specific needs.

Callbell8.8Best for teams of all sizes

Multi-channel support

Watch for: Limited customization options

Subiz8.6Best for teams of all sizes

Lead capture automation

Watch for: Limited customization options

ChatGen8.6Best for teams of all sizes

Hybrid chatbot capabilities

Watch for: Limited customization options

Hippo8.5Best for teams of all sizes

Real-time chat capabilities

Watch for: Limited advanced features

WebGreeter8.4Best for teams of all sizes

Customizable solutions

Watch for: Limited advanced features

Why teams look for a LiveChat alternative

The motivation to leave LiveChat usually centers on a few specifics:

Limited number of active accounts, hindering flexibility during certain periods of high volume.
Learning curve can be tricky, requiring time and effort to overcome.
Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Issues with small language barriers and occasional glitches causing lag, affecting user experience.

What counts when comparing LiveChat alternatives

How these 9 live chat software free alternatives measure up: 9 offer a free tier; paid plans run $9.59–$79, with Subiz the cheapest entry point; and Subiz is the highest rated at 5★ across 1 reviews.

How we ranked these.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

What are the best alternatives to LiveChat?

The top-rated alternatives to LiveChat are Subiz (5.0★), ChatGen (5.0★), WebGreeter (5.0★). Compare all 9 alternatives side-by-side above.

What features should I look for in a Live Chat Software alternative?

When evaluating alternatives to LiveChat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

How does LiveChat pricing compare to its alternatives?

LiveChat starts from $16 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

How difficult is it to migrate from LiveChat to an alternative?

Migration difficulty depends on how deeply LiveChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which LiveChat alternative should you pick?

On a budget / just exploring: start with a free tier — Freshchat, Freshdesk Messaging (Formerly Freshchat) and Pure Chat let you evaluate without paying upfront.
If real-user ratings matter most: Subiz has the strongest star rating (5★) among the options with verified reviews.
Want the safest pick: Freshchat has the highest Spotsaas Score (9.5) in this list — a strong default if you're unsure.

Migrating away from LiveChat

Before you move off LiveChat, export your existing data and confirm your new tool can import it. Check feature parity for the workflows you depend on, then run a short pilot on a free tier or trial before rolling it out. Most tools above offer a free way to test, so you can validate the fit before paying. Keep your LiveChat account active until the migration is done.

Compare top products

Callbell

Subiz

Freshchat

ChatGen

Chaport

ChatGen

Subiz

WebGreeter

Chaport

WebGreeter

Chaport

Callbell

Subiz

Hippo

Pure Chat

ChatGen

Subiz

ChatGen

About the reviewer

Rajat Gupta

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

9 Best LiveChat Alternatives in 2026, Free Options Included

The 9 free LiveChat alternatives buyers consider most

Freshchat

Upgrade your customer service with intelligent messaging.

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

Pure Chat

Connect with visitors and customers seamlessly.

Chaport

Effortless customer communication, even when offline.

Callbell

Elevate your customer support game with Callbell.

Subiz

Elevate your customer care game with Subiz.

ChatGen

Streamline customer support and boost conversions.

Hippo

Streamline communication, boost sales.

WebGreeter

Seamless client communication, guaranteed.

Who competes with LiveChat?

What else works like LiveChat?

Why each of these made the list

Why teams look for a LiveChat alternative

What counts when comparing LiveChat alternatives

Frequently Asked Questions (FAQs)

Which LiveChat alternative should you pick?

Migrating away from LiveChat

Compare top products

Callbell

Subiz

Freshchat

ChatGen

Chaport

ChatGen

Subiz

WebGreeter

Chaport

WebGreeter

Chaport

Callbell

Subiz

Hippo

Pure Chat

ChatGen

Subiz

ChatGen

Research Popular Software and Services

About the reviewer

Compare top products

Callbell

Subiz

Freshchat

ChatGen

Chaport

ChatGen

Subiz

WebGreeter

Chaport

WebGreeter

Chaport

Callbell

Subiz

Hippo

Pure Chat

ChatGen

Subiz

ChatGen

Research Popular Software and Services

About the reviewer