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8.4

Spot Score

Netsuite CRM - CRM Software

Netsuite CRM Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2

3.9

677 verified reviews
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Netsuite CRM offers custom pricing plan

OrangeTheory FitnessOrangeTheory Fitness
DatabankDatabank

Trusted by many companies including OrangeTheory Fitness

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What is Netsuite CRM?

Netsuite is the next generation of customer relationship management (CRM) software that harnesses the Internet and data to enable intelligent CRM. It allows your business to approach sales, marketing, service, and support with unprecedented insight.

Pricing

  • Netsuite CRM offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Netsuite CRM Software Demo

Netsuite CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Netsuite CRM

Team types
Large Enterprises, Medium Business

Why teams choose Netsuite CRM

  • Offers deep insights into customer behavior.

  • Seamless integration with other Netsuite products.

  • Robust reporting and analytics capabilities.

Is Netsuite CRM right for you?

What buyers should know before shortlisting Netsuite CRM

Netsuite CRM offers a robust platform for managing customer relationships with advanced insights and tools. Its integration capabilities make it suitable for businesses looking to enhance their sales and marketing efforts.

Pros and cons

Netsuite CRM pros and cons

  • Netsuite CRM pros
  • Offers deep insights into customer behavior.

  • Seamless integration with other Netsuite products.

  • Robust reporting and analytics capabilities.

  • Netsuite CRM cons
  • Implementation may require dedicated resources.

  • Cost may be prohibitive for smaller businesses.

3.9/5 rating

Ready to try it?

Get started with Netsuite CRM

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Netsuite CRM side-by-side with top CRM Software alternatives.

Bigin by Zoho CRM
Hubspot Marketing Hub
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+12 more
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What is the pricing of Netsuite CRM?

Netsuite CRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingNetsuite CRM offers custom pricing
Pricing Model
Quotation Based

Netsuite CRM reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 677 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Intelligent CRM insights
  • Comprehensive sales tools
  • Integrated marketing features

Common complaints

  • Can be complex to set up
  • Higher cost for small businesses
  • Limited customization options

3.9

Very Good

Based on 677 ratings & 0 reviews

What are the features of Netsuite CRM?

26%

Feature coverage

7 of 27 tracked features

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…

Security & Compliance

Netsuite CRM security and data handling

Key compliance certifications and security features for IT and security teams evaluating Netsuite CRM.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Netsuite CRM Customers

OrangeTheory Fitness-logo

OrangeTheory Fitness

Databank-logo

Databank

Help & Contact

Netsuite CRM Support Options

Customer Service24/7 (Live rep)Online
LocationRedwood Shores, California

Frequently Asked Questions About Netsuite CRM

Common questions buyers ask before choosing Netsuite CRM.

Netsuite CRM is a CRM Software. Netsuite CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.

Buyers commonly note the following limitations of Netsuite CRM: Implementation may require dedicated resources.; Cost may be prohibitive for smaller businesses.; Learning curve for new users..

Some top alternatives to Netsuite CRM includes Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM and Salesforce Partner Relationship Management.

Netsuite CRM offers Quotation Based pricing model

We don't have information regarding integrations of the Netsuite CRM as of now.

The starting price is not disclosed by Netsuite CRM. You can visit Netsuite CRM pricing page to get the latest pricing.

Ready to try it?

Get started with Netsuite CRM

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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