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Kapture CRM vs CRMdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

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CRMdesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.0/10

7.9/10

User Ratings

4.4

(24)

4.2

(1)
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Software Demo

Demo

CRMdesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do Kapture CRM, CRMdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

34 Features

8 Features

Unique Features

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      What Do Kapture CRM, CRMdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $15 , Billed Yearly
          • Not Available

          Pricing Plans

          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

            Show more +

          • Browse all pricing plans
          • Not Available

          Pricing Page

          kapture-crm pricingcrmdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
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          Kapture CRM vs CRMdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Kapture CRM

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          Pros and Cons of CRMdesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          No Customers information available.

          Media and Screenshots

          Screenshots

          Dashboard

          5 Screenshots

          No screenshots available.

          Videos

          video-0

          4 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and CRMdesk offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          CRMdesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Kapture CRM begins at $15/User/Month when Billed Yearly, while pricing details for CRMdesk are unavailable.

          Some top alternatives to Kapture CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Some top alternatives to CRMdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, Sitehelpdesk, LabiDesk, HESK, Help Desk Premier and Support.cc by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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