Kapture CRM In-depth Pricing Details

Some users have expressed the need for more advanced reporting and analytics features. While Kapture CRM provides basic reporting tools, businesses requiring in-depth data analysis and customizable reporting options may find these features lacking.

Although Kapture CRM offers integrations with various platforms, some users have reported difficulties in connecting with certain third-party applications. This limitation can hinder seamless data flow and automation between systems.

Feedback indicates that the user interface may not be as intuitive or modern as some competitors. Users have noted that the design could benefit from enhancements to improve navigation and overall user experience.

While Kapture CRM offers customization options, some users have found them to be limited, especially in lower-tier plans. This can restrict businesses from tailoring the platform to their specific needs without incurring additional costs.

There have been reports of slow response times from customer support, particularly during peak periods. Timely assistance is crucial for businesses, and delays in support can impact operations.

Some users have questioned the scalability of Kapture CRM for larger enterprises with complex needs. While it serves medium-sized businesses well, larger organizations may require more robust features and support.