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What does 'Customer Support' mean?

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product. From product planning to installation, training, troubleshooting, maintenance, upgrading, and disposal, it covers it all. Client service is critical to your organization since support workers are responsible for rapidly and effectively resolving customer issues and increasing customer happiness. Customer retention, customer lifetime value, and brand reputation are all affected due to this. Your customer service representatives are specialists in your product. They should provide a wide range of proactive technical assistance while also providing excellent customer service: they should have the patience and people skills to help unhappy clients find a solution.

Software with Customer Support functionality

ProductFree TrialStarting PriceSpot ScoreRatingActions
RepairShopr - Auto Repair Software
RepairShopr
-9.84.5Visit Website
Salesforce - CRM Software
Salesforce

$25,

9.84.3Visit Website
Zoho CRM - CRM Software
Zoho CRM

$14, Billed Yearly

9.84.1Visit Website
Keap - CRM Software
Keap

$129, Billed Yearly

9.63.9Visit Website
Pipedrive - CRM Software
Pipedrive

$9.90, Billed Yearly

9.64.5Visit Website
Copper (ProsperWorks CRM) - CRM Software
Copper (ProsperWorks CRM)

$23, Billed Yearly

9.44Visit Website
Nutshell - CRM Software
Nutshell

$16, Billed Yearly

9.34.4Visit Website
Thryv - CRM Software
Thryv
-9.34.2Visit Website
Nimble - CRM Software
Nimble

$24.90, Billed Yearly

9.34.6Visit Website
Contactually
Contactually
-9.34.3Visit Website
Vtiger - CRM Software
Vtiger

$30, Billed Yearly

9.34.3Visit Website
Insightly - CRM Software
Insightly

$29,

9.34.2Visit Website
Freshsales - CRM Software
Freshsales

$15, Billed Yearly

9.34.6Visit Website
PipelineDeals
PipelineDeals
-9.24.5Visit Website
EngageBay - Marketing Automation Software
EngageBay

$13.79, Billed Yearly

9.24.6Visit Website