8.3
Spot Score

FIVE CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Add to compare

Lyreco
Pursuit
HEG
Silah
VIVATrusted by many companies including Lyreco
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is FIVE CRM?
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your entire business from one place.
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
FIVE CRM Software Demo
FIVE CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider FIVE CRM
- Team types
- Large Enterprises, Medium Business
Why teams choose FIVE CRM
Sleek design enhances user engagement.
Intuitive workflows improve productivity.
Multiple integrations streamline operations.
Is FIVE CRM right for you?
What buyers should know before shortlisting FIVE CRM
FIVE CRM has quickly proven to be a standout CRM solution, offering a wealth of features tailored to enhance telemarketing, sales, and campaign management. Users consistently highlight its ease of use and high level of customizability, allowing businesses to create bespoke workflows and dashboards that streamline operations and optimize efficiency.
Its seamless integration of email, SMS, and calling campaigns ensures a holistic approach to lead generation and client engagement. The reporting capabilities are particularly impressive, enabling detailed insights and time-saving custom reports, further enhancing decision-making processes.
One of the most celebrated aspects of FIVE CRM is its exceptional customer support. Reviewers repeatedly praise the team for their professionalism, responsiveness, and a willingness to go above and beyond to assist with issues and queries.
This level of support has been instrumental in helping users navigate system setups and customizations with confidence. Although the platform has garnered overwhelmingly positive feedback, some users have noted occasional lags and minor complications with specific features, such as auto-responder campaigns or data panel layouts.
Additionally, communication during rare system glitches could be more transparent. Despite these nuances, the overall performance, flexibility, and unparalleled customer service make FIVE CRM a top choice for businesses focused on telemarketing and sales-driven growth.
FIVE CRM pros and cons
- FIVE CRM pros
Sleek design enhances user engagement.
Intuitive workflows improve productivity.
Multiple integrations streamline operations.
- FIVE CRM cons
May not scale well for larger teams.
Limited advanced CRM features.
Ready to try it?
Get started with FIVE CRM
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare FIVE CRM side-by-side with top CRM Software alternatives.
What is the pricing of FIVE CRM?
FIVE CRM Pricing Plans
Starter
4000 UK landline & mobile minutes (Equivalent to 0.49p/minute)
Approx 3 hours a day on UK landline & mobile calls included
Auto dial/hangup from FIVECRM
Free Windows softphone
Call recording not included
Show more +
PRO
7000 UK landline & mobile minutes (Equivalent to 0.485p/minute)
Approx 5.5 hours a day on UK landline & mobile calls included
Auto dial/hangup from FIVECRM
Free Windows softphone
Call recording included
Show more +
Premium
8500 UK landline & mobile minutes (Equivalent to 0.458p/minute)
Approx 6.5 hours a day on UK landline & mobile calls included
Auto dial/hangup from FIVECRM
Free Windows softphone
Call recording included
Show more +
FIVE CRM reviews and ratings
What buyers like
- Highly customizable CRM system that adapts easily to specific client needs and campaign areas.
- Intuitive and straightforward for new users, reducing the learning curve.
- Excellent customer support with friendly, knowledgeable, and responsive team members who are often praised by name.
Common complaints
- Occasional performance lags reported during system usage.
- Interface for individual email auto-responders could be improved to avoid visual distractions from bulk campaigns.
- Lack of communication and transparency during system failures or technical issues.
What users are saying
RT
Ryan T
10/23/23
"Great for telemarketing and sales"
What do you like best about FIVE CRM? Ease of use, there are so many bespoke features that its very easy to build a campaign area that fits each ...
Read more
SB
Sean B
04/19/23
"Very good system but lacks explanations fro system failures"
What do you like best about FIVE CRM? Ease of use. It is straightforward for a new person to CRM to build a logical platform. What do you dislike ...
Read more
BR
Ben Rose
11/28/19
Great at what other CRMs Simply Cannot Do - Plus Excellent Instant Support
Five CRM has so many features that make it by far my favourite CRM and absolutely the one of choice for telephone based lead generation (not just ...
Read more
AB
Abby Brend
11/21/19
Best CRM for Telemarketing
Having used most of the CRM systems in the market in the past 15 years I can say with certainty that Five is by far the best. With it being ...
Read more
MS
Mel Simpson
10/31/19
Great customer service
Great customer service, super professional, patient, polite, and very accommodating - highly recommended.
JW
Jonny Wright
03/27/19
All Pros, no Cons!
What a fantastic company FIVE CRM are to work with. The system is so effortless and easy to use, from scheduling and creating email campaigns, it's ...
Read more
What are the features of FIVE CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
FIVE CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating FIVE CRM.
Certifications
Developer & data
FIVE CRM Customers
FIVE CRM Support Options
Frequently Asked Questions About FIVE CRM
Common questions buyers ask before choosing FIVE CRM.
FIVE CRM is a CRM Software. FIVE CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.
Buyers commonly note the following limitations of FIVE CRM: May not scale well for larger teams.; Limited advanced CRM features.; Customization options can be restrictive..
Some top alternatives to FIVE CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and DigitalCRM.com.
FIVE CRM offers Free Trial, Subscription pricing models
The starting price is not disclosed by FIVE CRM. You can visit FIVE CRM pricing page to get the latest pricing.
Ready to try it?
Get started with FIVE CRM
Start your free trial — no credit card required.
CRM Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].





















