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8.3

Spot Score

FIVE CRM - CRM Software

FIVE CRM Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

SOC 2
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What is FIVE CRM?

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your entire business from one place.

Pricing

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:Global

FIVE CRM Software Demo

FIVE CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider FIVE CRM

Team types
Large Enterprises, Medium Business

Why teams choose FIVE CRM

  • Sleek design enhances user engagement.

  • Intuitive workflows improve productivity.

  • Multiple integrations streamline operations.

Is FIVE CRM right for you?

What buyers should know before shortlisting FIVE CRM

FIVE CRM has quickly proven to be a standout CRM solution, offering a wealth of features tailored to enhance telemarketing, sales, and campaign management. Users consistently highlight its ease of use and high level of customizability, allowing businesses to create bespoke workflows and dashboards that streamline operations and optimize efficiency.

Its seamless integration of email, SMS, and calling campaigns ensures a holistic approach to lead generation and client engagement. The reporting capabilities are particularly impressive, enabling detailed insights and time-saving custom reports, further enhancing decision-making processes.

One of the most celebrated aspects of FIVE CRM is its exceptional customer support. Reviewers repeatedly praise the team for their professionalism, responsiveness, and a willingness to go above and beyond to assist with issues and queries.

This level of support has been instrumental in helping users navigate system setups and customizations with confidence. Although the platform has garnered overwhelmingly positive feedback, some users have noted occasional lags and minor complications with specific features, such as auto-responder campaigns or data panel layouts.

Additionally, communication during rare system glitches could be more transparent. Despite these nuances, the overall performance, flexibility, and unparalleled customer service make FIVE CRM a top choice for businesses focused on telemarketing and sales-driven growth.

Pros and cons

FIVE CRM pros and cons

  • FIVE CRM pros
  • Sleek design enhances user engagement.

  • Intuitive workflows improve productivity.

  • Multiple integrations streamline operations.

  • FIVE CRM cons
  • May not scale well for larger teams.

  • Limited advanced CRM features.

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Free trial available

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FIVE CRM reviews and ratings

What buyers like

  • Highly customizable CRM system that adapts easily to specific client needs and campaign areas.
  • Intuitive and straightforward for new users, reducing the learning curve.
  • Excellent customer support with friendly, knowledgeable, and responsive team members who are often praised by name.

Common complaints

  • Occasional performance lags reported during system usage.
  • Interface for individual email auto-responders could be improved to avoid visual distractions from bulk campaigns.
  • Lack of communication and transparency during system failures or technical issues.

Rating Distribution

Excellent

(23)

Very Good

(7)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

RT

Ryan T

10/23/23

3.5 out of 5

"Great for telemarketing and sales"

What do you like best about FIVE CRM? Ease of use, there are so many bespoke features that its very easy to build a campaign area that fits each ...

Read more

SB

Sean B

04/19/23

4 out of 5

"Very good system but lacks explanations fro system failures"

What do you like best about FIVE CRM? Ease of use. It is straightforward for a new person to CRM to build a logical platform. What do you dislike ...

Read more

BR

Ben Rose

11/28/19

5 out of 5

Great at what other CRMs Simply Cannot Do - Plus Excellent Instant Support

Five CRM has so many features that make it by far my favourite CRM and absolutely the one of choice for telephone based lead generation (not just ...

Read more

AB

Abby Brend

11/21/19

5 out of 5

Best CRM for Telemarketing

Having used most of the CRM systems in the market in the past 15 years I can say with certainty that Five is by far the best. With it being ...

Read more

MS

Mel Simpson

10/31/19

5 out of 5

Great customer service

Great customer service, super professional, patient, polite, and very accommodating - highly recommended.

JW

Jonny Wright

03/27/19

5 out of 5

All Pros, no Cons!

What a fantastic company FIVE CRM are to work with. The system is so effortless and easy to use, from scheduling and creating email campaigns, it's ...

Read more

What are the features of FIVE CRM?

29%

Feature coverage

8 of 28 tracked features

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

Security & Compliance

FIVE CRM security and data handling

Key compliance certifications and security features for IT and security teams evaluating FIVE CRM.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

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FIVE CRM Customers

Lyreco-logo

Lyreco

Pursuit-logo

Pursuit

HEG-logo

HEG

Silah-logo

Silah

VIVA-logo

VIVA

123Reg-logo

123Reg

GreatGuns-logo

GreatGuns

Cornmarket-logo

Cornmarket

Mainline Payments-logo

Mainline Payments

Lingo-logo

Lingo

Inspired Business Development-logo

Inspired Business Development

JohnsonControls-logo

JohnsonControls

Beanstalk-logo

Beanstalk

Help & Contact

FIVE CRM Support Options

Customer ServiceBusiness HoursOnline
LocationLondon, United Kingdom

Connect with FIVE CRM

Frequently Asked Questions About FIVE CRM

Common questions buyers ask before choosing FIVE CRM.

FIVE CRM is a CRM Software. FIVE CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.

Buyers commonly note the following limitations of FIVE CRM: May not scale well for larger teams.; Limited advanced CRM features.; Customization options can be restrictive..

Some top alternatives to FIVE CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and DigitalCRM.com.

FIVE CRM offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the FIVE CRM as of now.

The starting price is not disclosed by FIVE CRM. You can visit FIVE CRM pricing page to get the latest pricing.

Ready to try it?

Get started with FIVE CRM

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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