Chat (Messaging)
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons interacting via a chat-enabled service or software. Chat can be given by email, verbal, audio, video, or audio-visual (A/V) communication over the internet. Chat is an important part of the web. Chat allows people to make live contact with businesses, brands, and their customers. If you have the right chat solution, your website will be pleasant to use and turn visitors into paying customers.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
