9.3
Spot Score
Freshdesk Messaging (Formerly Freshchat) Alternatives with Better Features
Effortless customer service for the digital world.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $19/agent/month when yearly, also offers free forever plan
Free Trial available
Showing 1-5 out of 5
List of the Top Freshdesk Messaging (Formerly Freshchat) alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.1
Spot Score
ClickDesk
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreCommon Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 5 more
Unique Features
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Video Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 4 more
Unique Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 15 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.0
Spot Score
Zendesk Chat
Boost customer engagement with real-time chat.
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What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
9.8
Spot Score
Intercom
Boost your sales, keep your customers, and grow.
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What is Intercom?
Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...
Read moreCommon Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 4 more
Unique Features
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Video Chat
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Call Me Option
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Live Chat
+ 28 more
Pricing
Starts from $59/Month
7.7
Spot Score
Tiledesk
Boost your support capacity with AI chatbots.
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What is Tiledesk?
Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...
Read moreCommon Features
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Shortcut Messages
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Persistent Chat
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Knowledge Database
+ 2 more
Unique Features
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Self Service Portal
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Marketing Automation
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Multiple Company
+ 113 more
Pricing
Free Trial available, Try Now
Tiledesk offers custom pricing plan
Compare Freshdesk Messaging (Formerly Freshchat) with alternatives
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
