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7 Best Chatlio Alternatives in 2026, Free Options Included

Explore 7 alternatives to Chatlio, vetted by our editors with real user reviews, pricing, and feature comparisons.

A quick look at the 7 best free Chatlio alternatives

Quick answer

The best Chatlio alternatives to try first are Comm100 Live Chat, Freshdesk Messaging (Formerly Freshchat) and Userlike. Comm100 Live Chat earns the highest SpotScore (9.3) and a 4.5★ rating. Compare all 7 on score, rating, and pricing below.

Plenty of solid Chatlio free alternatives exist once you know where to look. These 7 live chat software tools are the strongest, ranked by SpotScore, which weighs verified user satisfaction against market presence, plus ratings and pricing. Editors vet each one. Compare them in the table, then read the full detail below.

ProductSpotScoreRatingPricingBest for
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5Freefrom $29 /User/Monthteams of all sizes
Freshdesk Messaging (Formerly Freshchat)Effortless customer service for the digital world.9.3★★★★☆ 4.49(630)Freefrom $19 /agent/monthteams of all sizes
UserlikeEmpowering real-time chat for exceptional customer communication.9.2★★★★☆ 4.47(462)Freefrom $90/moteams of all sizes
Formilla.comMaximize customer engagement and generate leads effortlessly.9★★★★★ 4.5(1)Freefrom $23.99/moteams of all sizes
PaldeskEffortless customer support at your fingertips.8.9★★★★★ 4.55(11)Freefrom $9 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★☆☆☆ 2.33(6)Freefrom $15/moteams of all sizes
LiveCallerTransform website traffic into sales with LiveCaller.8.6★★★★★ 4.5(14)Freefrom $12.60/moteams of all sizes

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Comm100 Live Chat offers custom pricing plan

9.3

SpotScore

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat)

Effortless customer service for the digital world.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

Add to compare

What is Freshdesk Messaging (Formerly Freshchat)?

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...

Read more about Freshdesk Messaging (Formerly Freshchat)
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9.2

SpotScore

Userlike - Live Chat Software

Userlike

Empowering real-time chat for exceptional customer communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

462 verified reviews

Add to compare

What is Userlike?

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

Read more about Userlike
Free Trial·

Userlike offers custom pricing plan

9.0

SpotScore

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

1 verified reviews

Add to compare

What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Read more about Formilla.com
Free Trial

8.9

SpotScore

Paldesk - Live Chat Software

Paldesk

Effortless customer support at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

11 verified reviews

Add to compare

What is Paldesk?

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...

Read more about Paldesk
Free Trial·

Paldesk offers custom pricing plan

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

2.3

6 verified reviews

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

8.6

SpotScore

LiveCaller - Live Chat Software

LiveCaller

Transform website traffic into sales with LiveCaller.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

14 verified reviews

Add to compare

What is LiveCaller?

LiveCaller is the ultimate solution for managing all your calling needs. With a wide range of tools and features, LiveCaller offers optimal call creation, quicker response times, and increased sales success for your team. Its comprehensive call monitoring and callback software provides the ...

Read more about LiveCaller
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The main Chatlio competitors

Chatlio competes with 7 other live chat software tools tracked on Spotsaas. The closest by feature overlap are Comm100 Live Chat, Freshdesk Messaging (Formerly Freshchat) and Userlike. Each is compared against Chatlio on rating, pricing and feature coverage below.

What else works like Chatlio?

Searches for "sites like Chatlio" and "apps like Chatlio" land on the same set of options as "Chatlio alternatives" — the 7 options below cover both, whether you want a like-for-like replacement or something lighter.

The case for each pick

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

Freshdesk Messaging (Formerly Freshchat)9.3Best for teams of all sizes

Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.

Userlike9.2Best for teams of all sizes

Simple and effective UI with many useful features that are easy to implement.

Watch for: Initial complexity for newcomers in activating and utilizing all features.

Formilla.com9Best for teams of all sizes

Multi-language support

Watch for: Limited advanced features

Paldesk8.9Best for teams of all sizes

User-friendly interface

Watch for: Limited advanced features

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

LiveCaller8.6Best for teams of all sizes

Optimal call management

Watch for: Limited to phone sales

Why teams look for a Chatlio alternative

There are a few common reasons buyers start shopping for a Chatlio alternative:

  • Limited features compared to competitors
  • Dependent on Slack for functionality
  • Basic analytics only
  • Not suitable for non-Slack users

What to prioritize in a Chatlio alternative

Side by side, the 7 free alternatives break down like this: 7 offer a free tier; paid plans run $9–$90, with Paldesk the cheapest entry point; and Paldesk is the highest rated at 4.55★ across 11 reviews.

Our scoring approach.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Chatlio are Paldesk (4.5★), Comm100 Live Chat (4.5★), Formilla.com (4.5★). Compare all 7 alternatives side-by-side above.

When evaluating alternatives to Chatlio, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Co-Browsing, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Chatlio starts from $29 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Chatlio is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Chatlio alternative makes sense for you?

What switching from Chatlio takes

Moving away from Chatlio is lower-risk with a phased approach. Export your data, test that the new tool imports it, and verify your key workflows. Run a small pilot before the full switch, and don't drop Chatlio until the migration's complete. Free trials above help you test first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].