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Best Chatlio Alternatives for Mac — 12 Compared in 2026

Explore 12 alternatives to Chatlio — vetted by our editors with real user reviews, pricing, and feature comparisons.

A quick look at the 12 best Chatlio alternatives

Quick answer

The best Chatlio alternatives to try first are LiveChat, Comm100 Live Chat and HelpOnClick. LiveChat earns the highest SpotScore (9.8) and a 4.4★ rating. Compare all 12 on score, rating, and pricing below.

Plenty of solid Chatlio alternatives exist once you know where to look. These 12 live chat software tools are the strongest, ranked by SpotScore, which weighs verified user satisfaction against market presence, plus ratings and pricing. Editors vet each one. Compare them in the table, then read the full detail below.

ProductSpotScoreRatingPricingBest for
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★ 4.4(791)Freefrom $16 /User/Monthteams of all sizes
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5Freefrom $29 /User/Monthteams of all sizes
HelpOnClickTurn visitors into paying customers 24/7.8.9★★★★ 3.6(10)Freefrom $7.20 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★★☆☆ 2.6(6)Freefrom $15/moteams of all sizes
WebsiteAliveConnecting you with customers in a meaningful way.8.7★★★★ 3.9(4)from $30/moteams of all sizes
ZoomInfo ChatTransform your website chats into valuable connections.8.2Not yet ratedQuotation Basedteams of all sizes
IntercomBoost your sales, keep your customers, and grow.9.8★★★★ 4.3(2496)Subscription · Quotation Basedteams of all sizes
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.7(870)FreeFree Trial · Freemium · Subscriptionteams of all sizes
tawk.toEngage with customers in real-time, effortlessly.9.7★★★★ 4.2(274)teams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★ 4.3(140)FreeFree Trial · Freemium · Subscriptionsmall & mid-size businesses
JivoChatConnect and convert with JivoChat.9.6★★★★ 4.2(92)FreeFree Trial · Freemium · Subscriptionteams of all sizes
BirdEyeManage your reputation like a pro.9.6★★★★★ 4.94(1957)FreeFree Trial · Quotation Basedteams of all sizes

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Comm100 Live Chat offers custom pricing plan

8.9

SpotScore

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is HelpOnClick?

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

Read more about HelpOnClick
Free Trial

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Reach in-market buyersRank above rivals2M+ buyers a year

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

8.7

SpotScore

WebsiteAlive - Live Chat Software

WebsiteAlive

Connecting you with customers in a meaningful way.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is WebsiteAlive?

Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...

Read more about WebsiteAlive

8.2

SpotScore

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

RECOMMENDED

Transform your website chats into valuable connections.

Best for: SMB teams · Mid-market · Enterprise

Add to compare

What is ZoomInfo Chat?

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...

Read more about ZoomInfo Chat

ZoomInfo Chat offers custom pricing plan

9.8

SpotScore

Intercom - Live Chat Software

Intercom

Boost your sales, keep your customers, and grow.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

watch-demo

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What is Intercom?

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently qualify, route, and convert leads, resulting in faster sales and improved lead generation. Engage customers with ...

Read more about Intercom

Starts from $59/Month

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

Read more about LiveAgent
Free Trial·

Starts from $15/User/Month, also offers free forever plan

9.7

SpotScore

tawk.to - Live Chat Software

tawk.to

Engage with customers in real-time, effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is tawk.to?

tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...

Read more about tawk.to

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial·

Starts from $25/User/Month, also offers free forever plan

9.6

SpotScore

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Read more about JivoChat
Free Trial·

Starts from $13/User/Month when Billed Yearly, also offers free forever plan

9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye

Manage your reputation like a pro.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is BirdEye?

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...

Read more about BirdEye
Free Trial·

BirdEye offers custom pricing plan

The case for each pick

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

HelpOnClick8.9Best for teams of all sizes

Easy to use with a responsive interface, suitable for both tech and non-tech users.

Watch for: Higher pricing and additional service charges may feel excessive to users.

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

WebsiteAlive8.7Best for teams of all sizes

Scalable solution

Watch for: Limited advanced features

ZoomInfo Chat8.2Best for teams of all sizes

AI-driven experiences

Watch for: May require technical setup

Intercom9.8Best for teams of all sizes

Easy-to-navigate interface that makes it easy to navigate and use.

Watch for: Some users may find the richness of features and customization options overwhelming without proper guidance.

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

tawk.to9.7Best for teams of all sizes

User-friendly and cost-effective, offering easy setup and customization options.

Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

JivoChat9.6Best for teams of all sizes

Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

BirdEye9.6Best for teams of all sizes

Exceptional support team that guides users step-by-step and ensures they feel in control.

Watch for: The richness of features may be overwhelming for new users without adequate support.

Why teams look for a Chatlio alternative

There are a few common reasons buyers start shopping for a Chatlio alternative:

  • Limited features compared to competitors
  • Dependent on Slack for functionality
  • Basic analytics only
  • Not suitable for non-Slack users

What to prioritize in a Chatlio alternative

Side by side, the 12 alternatives break down like this: 8 offer a free tier; paid plans run $7.2–$30, with HelpOnClick the cheapest entry point; and BirdEye is the highest rated at 4.94 across 1957 reviews.

Our scoring approach.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Chatlio are BirdEye (4.9★), LiveAgent (4.7★), Comm100 Live Chat (4.5★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Chatlio, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Co-Browsing, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Chatlio starts from $29 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Chatlio is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Chatlio alternative makes sense for you?

  • On a budget / just exploring: start with a free tier — LiveChat, Comm100 Live Chat and HelpOnClick let you evaluate without paying upfront.
  • If real-user ratings matter most: BirdEye has the strongest star rating (4.94★) among the options with verified reviews.
  • Want the safest pick: LiveChat has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

What switching from Chatlio takes

Moving away from Chatlio is lower-risk with a phased approach. Export your data, test that the new tool imports it, and verify your key workflows. Run a small pilot before the full switch, and don't drop Chatlio until the migration's complete. Free trials above help you test first.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].