8.5
SpotScore
Top 10 ApexChat Alternatives 2026
Connect. Convert. Close.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Persistent Chat
Pricing
ApexChat offers custom pricing plan
ApexChat is a Live Chat Software platform with a user rating of 4.5★ based on 8 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ApexChat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ApexChat Current | Live Chat Software | Custom pricing | 4.5 ★ | ✗ No |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Let's Connect | Live Chat Software | $275 | 5.0 ★ | ✓ Yes |
 Customerly | Live Chat Software | $24 | 4.6 ★ | ✓ Yes |
 13chats | Live Chat Software | $13 | 5.0 ★ | ✓ Yes |
 RingCentral Engage Digital | Live Chat Software | Custom pricing | 4.4 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top ApexChat alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
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Transfers
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Knowledge Database
+ 2 more
Unique Features
-
Shortcut Messages
-
Offline Form
Pricing
ZoomInfo Chat offers custom pricing plan
8.2
SpotScore
Let's Connect — from $275 · 5★
Connect, convert, and succeed with real-time communication.
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What is Let's Connect?
Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...
Read moreWhat reviewers like about Let's Connect
- Real-time communication
- Multi-channel support
- Increased conversion rates
Where Let's Connect falls short
- Limited advanced features
- May require integration setup
- Not suitable for all business types
Common Features
-
Visitor Targeting
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Video Chat
-
Transfers
+ 4 more
Unique Features
-
Shortcut Messages
Pricing
Free Trial available
Starts from $275/Month when Billed Yearly
9.0
SpotScore
Customerly — from $24 · 4.56★
Simplify customer management and boost sales with Customerly.
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What is Customerly?
Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...
Read moreWhat reviewers like about Customerly
- Affordable software offering great value for money, including a free tier with almost all necessary features.
- Feature-rich platform with premium features like workflows and automations at a reasonable cost.
- User-friendly interface for both owners and customers, making it easy to use.
Where Customerly falls short
- Some users find Customerly to be not the easiest and most efficient tool for live chat.
- Concerns raised about the CEO's integrity and the company's commitment to promises.
- Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
-
Shortcut Messages
Pricing
Free Trial available
Starts from $24/Month when Billed Yearly, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.4
SpotScore
13chats — from $13 · 5★
Boost online sales with AI-powered chat functions.
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What is 13chats?
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than ever before, and you have the power to access and store previous customer ...
Read moreWhat reviewers like about 13chats
- Behavior-driven widgets
- Chat history access
- Mobile app availability
Where 13chats falls short
- Limited advanced analytics
- Customization options may be basic
- Not suitable for large teams
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 3 more
Unique Features
-
Offline Form
Pricing
Starts from $13/Month, also offers free forever plan
8.3
SpotScore
RingCentral Engage Digital — 4.4★
Transforming customer service, one conversation at a time.
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What is RingCentral Engage Digital?
RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...
Read moreWhat reviewers like about RingCentral Engage Digital
- Cross-platform integration
- Automation features
- Collaboration tools
Where RingCentral Engage Digital falls short
- Can be complex for beginners
- Pricing may be high for small businesses
- Limited customization options
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 3 more
Unique Features
-
Shortcut Messages
Pricing
RingCentral Engage Digital offers custom pricing plan
9.7
SpotScore
tawk.to — 3.92★
Engage with customers in real-time, effortlessly.
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What is tawk.to?
tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...
Read moreWhat reviewers like about tawk.to
- User-friendly and cost-effective, offering easy setup and customization options.
- Provides real-time engagement with customers, valuable insights, and automation features.
- Integrates well with multiple websites, allowing smooth communication and quick responses.
Where tawk.to falls short
- Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
- Some crashing issues reported in the Android app, while the PC version works well.
- Limited customizability for widget implementation to match website themes.
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
-
Shortcut Messages
-
Offline Form
9.7
SpotScore
Crisp — from $25 · 4.47★
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreWhat reviewers like about Crisp
- Responsive and helpful customer support team, providing prompt assistance and solutions.
- Rich features, integration with various tools, and continuous development of new functionality.
- Easy to use, clear interface, and accessibility across different communication channels.
Where Crisp falls short
- Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
- Limited visual customization options, such as chatbox button customization, preventing full visual customization.
- Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
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Shortcut Messages
-
Offline Form
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Call Me Option
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
9.3
SpotScore
Freshdesk Messaging (Formerly Freshchat) — from $19 · 4.49★
Effortless customer service for the digital world.
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What is Freshdesk Messaging (Formerly Freshchat)?
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...
Read moreWhat reviewers like about Freshdesk Messaging (Formerly Freshchat)
- Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
- Integrated with CRM for customer interaction tracking and relationship management.
- Combines live chat with AI bot support and self-service options for scalable support.
Where Freshdesk Messaging (Formerly Freshchat) falls short
- Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
- Depth of features and customizations can be complex for new users without adequate onboarding or guidance.
Common Features
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Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available, Try Now
Starts from $19/agent/month when yearly, also offers free forever plan
8.9
SpotScore
ProProfs Chat — from $10 · 4.45★
Streamline chat support and increase customer engagement.
Add to compare
What is ProProfs Chat?
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...
Read moreWhat reviewers like about ProProfs Chat
- Predefined messages for efficiency
- Operator-to-operator chat
- Customizable chat windows
Where ProProfs Chat falls short
- Limited integrations
- Basic analytics features
- No mobile app
Common Features
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Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Starts from $10/User/Month when Billed Yearly
9.0
SpotScore
Formilla.com — from $23.99 · 4.5★
Maximize customer engagement and generate leads effortlessly.
Add to compare
What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read moreWhat reviewers like about Formilla.com
- Multi-language support
- Lead tracking
- Customizable themes
Where Formilla.com falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Unique Features
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
ApexChat competitors, compared
There are 10 direct ApexChat competitors in Live Chat Software. The ones that come up most often are ZoomInfo Chat, Let's Connect and Customerly. Each is compared against ApexChat on rating, pricing and feature coverage below.
Tools similar to ApexChat
Searches for "sites like ApexChat" and "apps like ApexChat" land on the same set of options as "ApexChat alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made the list
Real-time communication
Watch for: Limited advanced features
Affordable software offering great value for money, including a free tier with almost all necessary features.
Watch for: Some users find Customerly to be not the easiest and most efficient tool for live chat.
Cross-platform integration
Watch for: Can be complex for beginners
User-friendly and cost-effective, offering easy setup and customization options.
Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Responsive and helpful customer support team, providing prompt assistance and solutions.
Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
Predefined messages for efficiency
Watch for: Limited integrations
Why teams look for a ApexChat alternative
The reasons teams outgrow ApexChat are fairly consistent:
- Dependent on support team
- Limited customization
- Higher cost for advanced features
What to keep in mind choosing a ApexChat alternative
How the 10 alternatives line up on price and ratings: 7 offer a free tier; and Let's Connect is the highest rated at 5★ across 9 reviews.
Our ranking method.
Which ApexChat Alternative Is Right for You?
- If you need a free or low-cost option: Let's Connect — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Let's Connect — holds the highest user rating (5.0★) among ApexChat alternatives.
- If you want a mid-range option: tawk.to — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from ApexChat? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off ApexChat without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to ApexChat for Live Chat Software are Let's Connect (5.0★), 13chats (5.0★), Customerly (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to ApexChat, prioritize: Visitor Targeting, Video Chat, Transfers, Persistent Chat, Knowledge Database, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply ApexChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
ApexChat has a rating of 4.5. 3 alternatives — including Let's Connect and Customerly — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].