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6 Free ApexChat Alternatives Ranked by Real Users (2026)

Explore 6 alternatives to ApexChat — vetted by our editors with real user reviews, pricing, and feature comparisons.

6 top-rated free ApexChat alternatives at a glance

Quick answer

Short on time? The best free alternatives to ApexChat are LiveChat, Crisp and HelpOnClick. LiveChat leads with a SpotScore of 9.8 and a 4.4★ rating. All 6 are compared on score, rating, and pricing below.

Looking past ApexChat? These 6 live chat software free alternatives hold up the best on the things that matter: cost, capability, and how easy they are to live with. We sort them by SpotScore, which weighs verified satisfaction against market presence, then by ratings and pricing. Compare them in the table below, then get the full picture for each.

ProductSpotScoreRatingPricingBest for
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.4(791)Freefrom $16 /User/Monthteams of all sizes
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.3(140)Freefrom $25 /User/Monthsmall & mid-size businesses
HelpOnClickTurn visitors into paying customers 24/7.8.9★★★★☆ 3.6(10)Freefrom $7.20 /User/Monthteams of all sizes
MyLiveChatConvert visitors into loyal customers with MyLiveChat.8.8★★★☆☆ 2.6(6)Freefrom $15/moteams of all sizes
DeskMozEngage, convert, and grow with DeskMoz.8.2★★★★★ 4.7(20)Freefrom $199/moteams of all sizes
Let's ConnectConnect, convert, and succeed with real-time communication.8.2Not yet ratedFreefrom $275/moteams of all sizes

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

791 verified reviews

Add to compare

What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

Read more about LiveChat
Free Trial·

LiveChat offers custom pricing plan

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

4.3

140 verified reviews

Add to compare

What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial

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8.9

SpotScore

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.6

10 verified reviews

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What is HelpOnClick?

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

Read more about HelpOnClick
Free Trial

8.8

SpotScore

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

2.6

6 verified reviews

Add to compare

What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial

8.2

SpotScore

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

20 verified reviews

Add to compare

What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

Read more about DeskMoz
Free Trial

8.2

SpotScore

Let's Connect - Live Chat Software

Let's Connect

Connect, convert, and succeed with real-time communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Let's Connect?

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...

Read more about Let's Connect
Free Trial

Why each made the list

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

HelpOnClick8.9Best for teams of all sizes

Easy to use with a responsive interface, suitable for both tech and non-tech users.

Watch for: Higher pricing and additional service charges may feel excessive to users.

MyLiveChat8.8Best for teams of all sizes

Fast messaging experience

Watch for: Limited integrations

DeskMoz8.2Best for teams of all sizes

24/7 support availability

Watch for: Limited customization options

Let's Connect8.2Best for teams of all sizes

Real-time communication

Watch for: Limited advanced features

Why teams look for a ApexChat alternative

The reasons teams outgrow ApexChat are fairly consistent:

  • Dependent on support team
  • Limited customization
  • Higher cost for advanced features

What to keep in mind choosing a ApexChat alternative

How the 6 free alternatives line up on price and ratings: 6 offer a free tier; paid plans run $7.2–$275, with HelpOnClick the cheapest entry point; and DeskMoz is the highest rated at 4.7★ across 20 reviews.

Our ranking method.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to ApexChat are DeskMoz (4.7★), LiveChat (4.4★), Crisp (4.3★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to ApexChat, prioritize: Visitor Targeting, Video Chat, Transfers, Persistent Chat, Knowledge Database, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply ApexChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Picking the best ApexChat alternative for your team

  • On a budget / just exploring: start with a free tier — LiveChat, Crisp and HelpOnClick let you evaluate without paying upfront.
  • If real-user ratings matter most: DeskMoz has the strongest star rating (4.7★) among the options with verified reviews.
  • Want the safest pick: LiveChat has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

How to switch from ApexChat

Switching from ApexChat goes smoother with a plan. Start by exporting your data and making sure the new tool imports it cleanly. Confirm the workflows you rely on still work, run a small pilot first, and keep ApexChat running until everything's moved. Most options above let you test free before you commit.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].