9.0
SpotScore
Top 10 Customerly Alternatives 2026
Simplify customer management and boost sales with Customerly.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Persistent Chat
Pricing
Starts from $24/Month when Billed Yearly, also offers free forever plan
Free Trial available
Customerly is a Live Chat Software platform with a user rating of 4.6★ based on 16 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Customerly vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Customerly Current | Live Chat Software | $24 | 4.6 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Let's Connect | Live Chat Software | $275 | 5.0 ★ | ✓ Yes |
 ChatGen | Live Chat Software | $79 | 5.0 ★ | ✓ Yes |
 NinjaChat by 500apps | Live Chat Software | $9.99 | 5.0 ★ | ✓ Yes |
 ClickDesk | Live Chat Software | $12.99 | 4.1 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Customerly alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Offline Form
Pricing
ZoomInfo Chat offers custom pricing plan
8.2
SpotScore
Let's Connect — from $275 · 5★
Connect, convert, and succeed with real-time communication.
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What is Let's Connect?
Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...
Read moreWhat reviewers like about Let's Connect
- Real-time communication
- Multi-channel support
- Increased conversion rates
Where Let's Connect falls short
- Limited advanced features
- May require integration setup
- Not suitable for all business types
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $275/Month when Billed Yearly
8.6
SpotScore
ChatGen — from $79 · 5★
Streamline customer support and boost conversions.
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What is ChatGen?
. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...
Read moreWhat reviewers like about ChatGen
- Hybrid chatbot capabilities
- Real-time visitor monitoring
- Lead qualification automation
Where ChatGen falls short
- Limited customization options
- May require technical setup
- Pricing may be high for small businesses
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $79/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.3
SpotScore
NinjaChat by 500apps — from $9.99 · 5★
Enhance customer engagement with real-time chat monitoring.
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What is NinjaChat by 500apps?
NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable themes for a personalized experience. With options for text, voice, and ...
Read moreWhat reviewers like about NinjaChat by 500apps
- Real-time monitoring
- Customizable themes
- Multi-language support
Where NinjaChat by 500apps falls short
- Limited advanced features
- May require training
- Not suitable for non-customer-facing teams
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 4 more
Unique Features
No unique features
Pricing
Starts from $9.99/Month when Billed Yearly, also offers free forever plan
9.1
SpotScore
ClickDesk — from $12.99 · 4.14★
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreWhat reviewers like about ClickDesk
- Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
- Interface is easy to learn, reducing time needed for employee training.
- Pricing is accessible for businesses of various sizes given the feature set included.
Where ClickDesk falls short
- Customer support response times can be slow, causing delays in issue resolution.
- Mobile app has limited availability and functionality.
- Full feature set takes time to learn, especially for newer users.
Common Features
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Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Offline Form
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.7
SpotScore
Crisp — from $25 · 4.47★
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreWhat reviewers like about Crisp
- Responsive and helpful customer support team, providing prompt assistance and solutions.
- Rich features, integration with various tools, and continuous development of new functionality.
- Easy to use, clear interface, and accessibility across different communication channels.
Where Crisp falls short
- Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
- Limited visual customization options, such as chatbox button customization, preventing full visual customization.
- Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
Common Features
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Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Offline Form
-
Call Me Option
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
8.9
SpotScore
Chaport — from $15 · 4.82★
Effortless customer communication, even when offline.
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What is Chaport?
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...
Read moreWhat reviewers like about Chaport
- Ease of use and interface, making it simple for both novice and experienced users.
- Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.
- Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.
Where Chaport falls short
- Limited customization options may restrict tailoring the platform to specific needs.
- Occasional technical glitches and limited advanced reporting features.
- Comparatively higher pricing than some competitors and limited integration options.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Offline Form
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.6
SpotScore
Subiz — from $9.59 · 5★
Elevate your customer care game with Subiz.
Add to compare
What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...
Read moreWhat reviewers like about Subiz
- Lead capture automation
- Multimedia support
- Real-time engagement
Where Subiz falls short
- Limited customization options
- Basic reporting features
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Offline Form
Pricing
Free Trial available
Starts from $9.59/Month, also offers free forever plan
8.9
SpotScore
Zoho SalesIQ — from $7 · 4.42★
Revolutionize your customer engagement.
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What is Zoho SalesIQ?
Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...
Read moreWhat reviewers like about Zoho SalesIQ
- Integrates with other Zoho products including CRM, Desk, and Campaigns.
- Includes visitor tracking, live chat, and automation tools.
- Affordable pricing and accessibility make it suitable for small and medium-sized businesses.
Where Zoho SalesIQ falls short
- Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
- Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
- Full feature utilization requires training; newcomers may find the tool complex.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Offline Form
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
9.0
SpotScore
Formilla.com — from $23.99 · 4.5★
Maximize customer engagement and generate leads effortlessly.
Add to compare
What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read moreWhat reviewers like about Formilla.com
- Multi-language support
- Lead tracking
- Customizable themes
Where Formilla.com falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Offline Form
Pricing
Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
How Customerly competitors stack up
Across Live Chat Software, 10 products compete directly with Customerly. The strongest overlap is with ZoomInfo Chat, Let's Connect and ChatGen. Each is compared against Customerly on rating, pricing and feature coverage below.
Tools similar to Customerly
Searches for "sites like Customerly" and "apps like Customerly" land on the same set of options as "Customerly alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made our Customerly alternatives list
Real-time communication
Watch for: Limited advanced features
Hybrid chatbot capabilities
Watch for: Limited customization options
Real-time monitoring
Watch for: Limited advanced features
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Watch for: Customer support response times can be slow, causing delays in issue resolution.
Responsive and helpful customer support team, providing prompt assistance and solutions.
Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
Ease of use and interface, making it simple for both novice and experienced users.
Watch for: Limited customization options may restrict tailoring the platform to specific needs.
Integrates with other Zoho products including CRM, Desk, and Campaigns.
Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
Why teams look for a Customerly alternative
A handful of pain points come up again and again when teams consider replacing Customerly:
- Some users find Customerly to be not the easiest and most efficient tool for live chat.
- Concerns raised about the CEO's integrity and the company's commitment to promises.
- Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.
- The platform's richness of features and customizations can be overwhelming for newcomers without proper support.
How to compare Customerly alternatives
A factual rundown of the 10 alternatives: 9 offer a free tier; and Let's Connect is the highest rated at 5★ across 9 reviews.
How we decide the order.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
