8.3
SpotScore
Top 10 RingCentral Engage Digital Alternatives 2026
Transforming customer service, one conversation at a time.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Shortcut Messages
Pricing
RingCentral Engage Digital offers custom pricing plan
RingCentral Engage Digital is a Live Chat Software platform with a user rating of 4.4★ based on 27 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
RingCentral Engage Digital vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| RingCentral Engage Digital Current | Live Chat Software | Custom pricing | 4.4 ★ | ✗ No |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Let's Connect | Live Chat Software | $275 | 5.0 ★ | ✓ Yes |
 Comm100 Live Chat | Live Chat Software | $29 | 4.5 ★ | ✓ Yes |
 Talkative | Live Chat Software | Free trial | 5.0 ★ | ✓ Yes |
 Acquire | Live Chat Software | Custom pricing | 4.3 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top RingCentral Engage Digital alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
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Transfers
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Shortcut Messages
+ 3 more
Unique Features
-
Offline Form
Pricing
ZoomInfo Chat offers custom pricing plan
8.2
SpotScore
Let's Connect — from $275 · 5★
Connect, convert, and succeed with real-time communication.
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What is Let's Connect?
Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...
Read moreWhat reviewers like about Let's Connect
- Real-time communication
- Multi-channel support
- Increased conversion rates
Where Let's Connect falls short
- Limited advanced features
- May require integration setup
- Not suitable for all business types
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $275/Month when Billed Yearly
9.3
SpotScore
Comm100 Live Chat — from $29 · 4.5★
Maximize customer satisfaction with personalized interactions.
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What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreWhat reviewers like about Comm100 Live Chat
- AI-powered chatbox
- Multi-channel support
- Co-browsing features
Where Comm100 Live Chat falls short
- Complex setup process
- Learning curve for new users
- Pricing may be high
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
-
Offline Form
Pricing
Free Trial available
Starts from $29/User/Month
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8.3
SpotScore
Talkative — 5★
Empower your customer connections with Talkative.
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What is Talkative?
Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...
Read moreWhat reviewers like about Talkative
- Voice and video integration
- Co-browsing feature
- Real-time problem solving
Where Talkative falls short
- Complex setup
- Higher pricing tier
- May require training for staff
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
-
Offline Form
-
Call Me Option
Pricing
Free Trial available
Talkative offers custom pricing plan
9.2
SpotScore
Acquire — 4.31★
Streamline customer engagement and drive growth.
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What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreWhat reviewers like about Acquire
- Easy to integrate with existing software, providing a consistent experience.
- Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
- Provides personalized customer experiences and feedback loop.
Where Acquire falls short
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
-
Offline Form
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Call Me Option
Pricing
Acquire offers custom pricing plan
9.1
SpotScore
ClickDesk — from $12.99 · 4.14★
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreWhat reviewers like about ClickDesk
- Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
- Interface is easy to learn, reducing time needed for employee training.
- Pricing is accessible for businesses of various sizes given the feature set included.
Where ClickDesk falls short
- Customer support response times can be slow, causing delays in issue resolution.
- Mobile app has limited availability and functionality.
- Full feature set takes time to learn, especially for newer users.
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 4 more
Unique Features
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Persistent Chat
-
Offline Form
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.2
SpotScore
Userlike — from $90 · 4.47★
Empowering real-time chat for exceptional customer communication.
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What is Userlike?
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...
Read moreWhat reviewers like about Userlike
- Simple and effective UI with many useful features that are easy to implement.
- Quick and efficient setup process with a wide range of available features.
- Easy memory retention of conversations for better customer service.
Where Userlike falls short
- Initial complexity for newcomers in activating and utilizing all features.
- Some features can be overwhelming due to the richness of options.
- Limited customization options in some areas like background templates.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Offline Form
Pricing
Free Trial available
Starts from $90/Month when Billed Yearly, also offers free forever plan
8.5
SpotScore
ApexChat — 4.5★
Connect. Convert. Close.
Add to compare
What is ApexChat?
Attracting online visitors to your website takes a lot of effort, and it's a shame to let them slip away without identifying themselves. With ApexChat, your website can have live chat functionality, allowing you to connect with potential customers in real time. Our custom chat widget and ...
Read moreWhat reviewers like about ApexChat
- Real-time customer engagement
- Custom chat widget
- Lead generation
Where ApexChat falls short
- Dependent on support team
- Limited customization
- Higher cost for advanced features
Common Features
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Visitor Targeting
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Video Chat
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Transfers
+ 3 more
Unique Features
-
Persistent Chat
Pricing
ApexChat offers custom pricing plan
8.4
SpotScore
Social Intents — from $19 · 4.35★
Engage, convert, and grow with Social Intents.
Add to compare
What is Social Intents?
Live Chat Tool for Slack and Microsoft Teams. Boost website conversions and provide exceptional customer service with Social Intents. Seamlessly communicate with website visitors in real-time through popular web-based chat consoles. Utilize advanced popups and overlays to keep visitors engaged ...
Read moreWhat reviewers like about Social Intents
- Integrates with Slack
- Real-time visitor communication
- Lead generation tools
Where Social Intents falls short
- Limited to Slack and Teams
- Basic reporting features
- No mobile app
Common Features
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Visitor Targeting
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Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Offline Form
Pricing
Free Trial available
Starts from $19/Month when Billed Yearly
9.3
SpotScore
Freshdesk Messaging (Formerly Freshchat) — from $19 · 4.49★
Effortless customer service for the digital world.
Add to compare
What is Freshdesk Messaging (Formerly Freshchat)?
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat capabilities and a variety of messaging channels. With Smarter ...
Read moreWhat reviewers like about Freshdesk Messaging (Formerly Freshchat)
- Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
- Integrated with CRM for customer interaction tracking and relationship management.
- Combines live chat with AI bot support and self-service options for scalable support.
Where Freshdesk Messaging (Formerly Freshchat) falls short
- Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
- Depth of features and customizations can be complex for new users without adequate onboarding or guidance.
Common Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Persistent Chat
-
Offline Form
Pricing
Free Trial available, Try Now
Starts from $19/agent/month when yearly, also offers free forever plan
RingCentral Engage Digital vs its closest competitors
RingCentral Engage Digital competes with 10 other live chat software tools tracked on Spotsaas. The closest by feature overlap are ZoomInfo Chat, Let's Connect and Comm100 Live Chat. Each is compared against RingCentral Engage Digital on rating, pricing and feature coverage below.
What else works like RingCentral Engage Digital?
Searches for "sites like RingCentral Engage Digital" and "apps like RingCentral Engage Digital" land on the same set of options as "RingCentral Engage Digital alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What earned each RingCentral Engage Digital alternative its spot
Real-time communication
Watch for: Limited advanced features
Easy to integrate with existing software, providing a consistent experience.
Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Watch for: Customer support response times can be slow, causing delays in issue resolution.
Simple and effective UI with many useful features that are easy to implement.
Watch for: Initial complexity for newcomers in activating and utilizing all features.
Real-time customer engagement
Watch for: Dependent on support team
Integrates with Slack
Watch for: Limited to Slack and Teams
Easy to use interface, allowing for convenient access and navigation, even for non-technical users.
Watch for: Limited Marketplace options for additional apps and connectors, restricting advanced functionality expansion.
Why teams look for a RingCentral Engage Digital alternative
The motivation to leave RingCentral Engage Digital usually centers on a few specifics:
- Can be complex for beginners
- Pricing may be high for small businesses
- Limited customization options
- Dependent on internet connectivity
Key things to look for in a RingCentral Engage Digital alternative
How these 10 live chat software alternatives measure up: 7 offer a free tier; and Let's Connect is the highest rated at 5★ across 9 reviews.
How we rank, in short.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
