9.8
SpotScore
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read more about LiveAgent8.8
SpotScore

uContact
Streamline your call center experience with uContact.
Best for: SMB teams · Mid-market · Enterprise
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
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Aircall
Streamline customer service with Aircall's all-in-one solution.
Best for: SMB teams · Mid-market · Enterprise
What is Aircall?
Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...
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RingCentral Contact Center
Streamline your customer service with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read more about RingCentral Contact CenterRingCentral Contact Center offers custom pricing plan
9.6
SpotScore

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read more about Nextiva9.8
SpotScore

TalkDesk
Empower your team, elevate your customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read more about TalkDeskStarts from $85/user/month when monthly
9.6
SpotScore

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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read more about CloudTalkStarts from $25/User/Month when Billed Yearly
9.3
SpotScore

CallHippo
Revolutionize your customer experience with CallHippo.
Best for: SMB teams · Mid-market · Enterprise
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What is CallHippo?
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...
Read more about CallHippoStarts from $14/User/Month when Billed Yearly
9.2
SpotScore

Bright Pattern
Effortlessly elevate your call center with Bright Pattern.
Best for: SMB teams · Mid-market · Enterprise
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What is Bright Pattern?
The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from ...
Read more about Bright PatternBright Pattern offers custom pricing plan
9.1
SpotScore
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Freshdesk Contact Center (Formerly Freshcaller)
Streamline customer service and boost sales effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read more about Freshdesk Contact Center (Formerly Freshcaller)Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.1
SpotScore

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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read more about CircleLoop9.1
SpotScore

CallTools
Streamline your call center operations with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read more about CallToolsCallTools offers custom pricing plan
