List of Help Desk Software for SMBs in 2025

Showing 81-100 out of 148

List of the Best Help Desk Software For Small Business as of June 2025

8.2

Spot Score

Ameyo Fusion CX

Efficiently serve your customers with Ameyo Fusion CX.

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2.8

(3)

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Product Description

Ameyo Fusion CX is help desk software that allows to offer technical support, customer service or user assistance through website or existing intranet. It includes all the features user would expect from a leading help desk, including bug tracking, product knowledge management, agents and ...

Pricing

Ameyo Fusion CX offers custom pricing plan

8.2

Spot Score

Simplydesk

Streamlining asset management, made simple.

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Product Description

Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...

Pricing

Free Trial available

Simplydesk offers custom pricing plan

8.1

Spot Score

Elevio

Efficient support, no matter the distance.

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4.8

(9)

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Product Description

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This ...

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

8.1

Spot Score

Pulsedesk

Streamline customer service with Pulsedesk.

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Product Description

Welcome to Pulsedesk, your reliable help desk software solution for delivering exceptional customer service. Our tagline says it all - Pulsedesk is your dependable ally in managing customer requests efficiently and effectively. Say goodbye to the hassle of juggling multiple channels - with ...

Pricing

Free Trial available, Try Now

Starts from $8.00/user / month when Billed Yearly

8.1

Spot Score

Slaask

Streamlining customer service, one Slack at a time.

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Product Description

Slaask is a customer service app that offers untapped power to Slack users. With $100 in free credits available for one-time use, users can quickly and easily connect with customers and leads alike using a high quality platform. Conversations are easy to come by and thanks to the single ...

Pricing

Free Trial available

Starts from $26/Month when Billed Yearly

8.1

Spot Score

EngageBay Helpdesk System

Streamline support and solve issues faster

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Product Description

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...

Pricing

8.1

Spot Score

Snappy

Streamlining IT support for greater efficiency.

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Product Description

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...

Pricing

Free Trial available

Starts from $15/User/Month

8.0

Spot Score

Little SaaS Communication

Streamline customer communication with efficient helpdesk software.

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5.0

(20)

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Product Description

Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...

Pricing

Starts from $30/Month, also offers free forever plan

8.0

Spot Score

DigitalGenius

Effortless AI support for happier customers.

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4.7

(29)

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Product Description

DigitalGenius brings automation and intelligence to the help desk. It replaces existing helpdesk software with a modern, AI-powered interface that learns and adapts as user use it. DigitalGenius is literally better than humans at following up without flagging, and customer satisfaction is ...

Pricing

DigitalGenius offers custom pricing plan

8.0

Spot Score

Helpjuice

Effortlessly improve customer service with Helpjuice.

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4.3

(50)

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Product Description

Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...

Pricing

Free Trial available

Starts from $120/Month

8.0

Spot Score

Sirportly

Efficient & collaborative help desk for happy customers.

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4.3

(3)

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Product Description

Sirportly is a cloud-based help desk software platform that helps to keep customer support portal up to date, monitor its effectiveness and streamline business. It allows to develop a community of users by allowing them to rate, review and leave comments for other users. Encourage collaboration ...

Pricing

Free Trial available

8.0

Spot Score

Emetti

Stay connected and engaged with your customers.

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Product Description

Emetti Announce is a powerful changelog as a service that connects you with customers. Showcase your product updates and special promotions to stay abreast with your customers. Engage with them and increase your reach through social media. The easy-to-use software is designed to empower ...

Pricing

Free Trial available

Starts from $19/Month

8.0

Spot Score

Casengo

Efficient customer support made easy.

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Product Description

Casengo is a leading help desk software that gives a complete path to success for organizations customer support. Enjoy the best of both worlds-a simple platform with powerful tools, easily customizable and adjustable for any small business or mid-market organization. And the best part? It ...

Pricing

Free Trial available

Casengo offers custom pricing plan

8.0

Spot Score

HelpRealm

Streamline customer support with HelpRealm.

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Add to compare

Product Description

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit activities, and interaction with customers. The built-in Help Desk Console provides self-service options ...

Pricing

8.0

Spot Score

SympoQ

Efficiently manage complex queries with SympoQ.

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Product Description

The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ helpdesk software includes message queues, ticketing, lightweight filtering, user self-registration, daily ...

Pricing

Free Trial available

Starts from $79/Month

7.9

Spot Score

GetHelp

Effortless customer support at your fingertips.

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4.8

(2)

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Product Description

GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...

Pricing

GetHelp offers custom pricing plan

7.9

Spot Score

DiamanteDesk

Streamline your business with DiamanteDesk.

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4.3

(2)

Add to compare

Product Description

DiamanteDesk is a powerful help desk software that helps small businesses with their online help desk system. DiamanteDesk is a daily must have for any small or medium business that needs a team of trained data entry operators. The modules included in the system will allow for proposal ...

Pricing

7.9

Spot Score

CRMdesk

Streamline support, satisfy customers.

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4.2

(2)

Add to compare

Product Description

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...

Pricing

Free Trial available

7.9

Spot Score

Workhub Tasks

Boost productivity and collaboration with Workhub Tasks.

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Add to compare

Product Description

WorkHub Tasks is the ultimate combination of performance, productivity and accuracy. It is an innovative solution to manage customer service and team collaboration. With WorkHub Tasks, tedious and laborious tasks are a thing of the past. All desired channels are unified into one seamless, ...

Pricing

Starts from $39/Month

7.9

Spot Score

Sugar Serve

Delivering exceptional customer service, simplified.

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Add to compare

Product Description

Sugar Serve is a powerful customer service solution designed to guarantee a top-notch customer service experience. This user friendly platform enables customer support teams to communicate with customers in real-time and access all the necessary data and insights from one place. This ...

Pricing

Sugar Serve offers custom pricing plan

Best Help Desk Software For Small Business

Ameyo Fusion CX

Efficiently serve your customers with Ameyo Fusion CX.

Ameyo Fusion CX is help desk software that allows to offer technical support, customer service or user assistance through website or existing intranet. It includes all the features user would expect from a leading help desk, including bug tracking, product knowledge management, agents and ...

Simplydesk

Streamlining asset management, made simple.

Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...

Elevio

Efficient support, no matter the distance.

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This ...

Pulsedesk

Streamline customer service with Pulsedesk.

Welcome to Pulsedesk, your reliable help desk software solution for delivering exceptional customer service. Our tagline says it all - Pulsedesk is your dependable ally in managing customer requests efficiently and effectively. Say goodbye to the hassle of juggling multiple channels - with ...

Slaask

Streamlining customer service, one Slack at a time.

Slaask is a customer service app that offers untapped power to Slack users. With $100 in free credits available for one-time use, users can quickly and easily connect with customers and leads alike using a high quality platform. Conversations are easy to come by and thanks to the single ...

EngageBay Helpdesk System

Streamline support and solve issues faster

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...

Snappy

Streamlining IT support for greater efficiency.

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...

Little SaaS Communication

Streamline customer communication with efficient helpdesk software.

Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...

DigitalGenius

Effortless AI support for happier customers.

DigitalGenius brings automation and intelligence to the help desk. It replaces existing helpdesk software with a modern, AI-powered interface that learns and adapts as user use it. DigitalGenius is literally better than humans at following up without flagging, and customer satisfaction is ...

Helpjuice

Effortlessly improve customer service with Helpjuice.

Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...

Sirportly

Efficient & collaborative help desk for happy customers.

Sirportly is a cloud-based help desk software platform that helps to keep customer support portal up to date, monitor its effectiveness and streamline business. It allows to develop a community of users by allowing them to rate, review and leave comments for other users. Encourage collaboration ...

Emetti

Stay connected and engaged with your customers.

Emetti Announce is a powerful changelog as a service that connects you with customers. Showcase your product updates and special promotions to stay abreast with your customers. Engage with them and increase your reach through social media. The easy-to-use software is designed to empower ...

Casengo

Efficient customer support made easy.

Casengo is a leading help desk software that gives a complete path to success for organizations customer support. Enjoy the best of both worlds-a simple platform with powerful tools, easily customizable and adjustable for any small business or mid-market organization. And the best part? It ...

HelpRealm

Streamline customer support with HelpRealm.

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit activities, and interaction with customers. The built-in Help Desk Console provides self-service options ...

SympoQ

Efficiently manage complex queries with SympoQ.

The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ helpdesk software includes message queues, ticketing, lightweight filtering, user self-registration, daily ...

GetHelp

Effortless customer support at your fingertips.

GetHelp is intuitive and easy-to-use customer service software that helps streamline the process of getting help from customers. From setting up Help Desk queues to handling support requests online, GetHelp makes it easy for users to help their customers and keep them happy. With flexible ...

DiamanteDesk

Streamline your business with DiamanteDesk.

DiamanteDesk is a powerful help desk software that helps small businesses with their online help desk system. DiamanteDesk is a daily must have for any small or medium business that needs a team of trained data entry operators. The modules included in the system will allow for proposal ...

CRMdesk

Streamline support, satisfy customers.

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...

Workhub Tasks

Boost productivity and collaboration with Workhub Tasks.

WorkHub Tasks is the ultimate combination of performance, productivity and accuracy. It is an innovative solution to manage customer service and team collaboration. With WorkHub Tasks, tedious and laborious tasks are a thing of the past. All desired channels are unified into one seamless, ...

Sugar Serve

Delivering exceptional customer service, simplified.

Sugar Serve is a powerful customer service solution designed to guarantee a top-notch customer service experience. This user friendly platform enables customer support teams to communicate with customers in real-time and access all the necessary data and insights from one place. This ...

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