Find 124 Best Help Desk Software with Ticket Management in June 2026
Showing 81-100 out of 124
9.7
Spot Score

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Best for: SMB teams · Mid-market · Enterprise
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read more about Zoho Desk9.8
Spot Score

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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read more about SysAidSysAid offers custom pricing plan
9.8
Spot Score
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read more about LiveAgentStarts from $15/User/Month, also offers free forever plan
9.7
Spot Score

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What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read more about Help ScoutStarts from $20/User/Month when Billed Yearly
9.6
Spot Score

Gorgias
Effortlessly manage customer interactions and relationships.
Best for: SMB teams · Mid-market · Enterprise
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What is Gorgias?
The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...
Read more about Gorgias9.6
Spot Score

Salesforce Service Cloud
Customer service made smarter, faster, and better.
Best for: SMB teams · Mid-market · Enterprise
What is Salesforce Service Cloud?
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
Read more about Salesforce Service Cloud9.6
Spot Score

osTicket
Streamline customer service and save time with osTicket.
Best for: SMB teams · Mid-market · Enterprise
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What is osTicket?
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...
Read more about osTicketStarts from $9/User/Month, also offers free forever plan
9.6
Spot Score
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What is TeamSupport?
TeamSupport provides a simple, easy-to-use solution to help desk problems for IT staff. Move the cursor on the screen to determine the location of equipment within the network, and click on it to display the hardware AP asset information including technical details like firmware version and how ...
Read more about TeamSupportTeamSupport offers custom pricing plan
9.5
Spot Score
Jitbit Helpdesk
Streamline customer support with Jitbit Helpdesk.
Best for: SMB teams · Mid-market · Enterprise
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What is Jitbit Helpdesk?
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read more about Jitbit HelpdeskStarts from $24.92/Month when Billed Yearly
9.5
Spot Score

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What is Freshdesk?
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read more about Freshdesk9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
Best for: SMB teams · Mid-market · Enterprise
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What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read more about HelpDeskStarts from $29/User/Month when Billed Yearly
9.4
Spot Score

Vision Helpdesk
Streamline your customer service with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Vision Helpdesk?
The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, escalation of calls, chat/IM system integrated with the help desk statuses, knowledge base management, and ...
Read more about Vision HelpdeskStarts from $12/User/Month when Billed Yearly
9.3
Spot Score

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What is LiveHelpNow?
LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through chat, SMS, tickets, and FAQs, while offering the flexibility to connect with users through their preferred ...
Read more about LiveHelpNowStarts from $9/Month
9.3
Spot Score

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What is Helpshift?
Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app assistance for leading mobile apps and games. What sets Helpshift apart is its pioneering approach of in-app ...
Read more about HelpshiftHelpshift offers custom pricing plan
9.3
Spot Score

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What is UVdesk?
UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the drag-and-drop functionality, email notifications, knowledge base, knowledge management, reporting, data analytics, ...
Read more about UVdeskStarts from $16/Month when Billed Yearly, also offers free forever plan
9.3
Spot Score

Reamaze
Revolutionizing customer support for seamless communication.
Best for: SMB teams · Mid-market · Enterprise
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What is Reamaze?
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication ...
Read more about ReamazeStarts from $27.55/User/Month when Billed Yearly
9.2
Spot Score

HelpCrunch
Revolutionize customer communication for ultimate success.
Best for: SMB teams · Mid-market · Enterprise
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What is HelpCrunch?
Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert prospects into paying customers and boost sales. It also includes auto messages, ticketing, email ...
Read more about HelpCrunchStarts from $12/User/Month when Billed Yearly
9.2
Spot Score
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What is CommBox?
CommBox is a web-based Help Desk Software. It includes the following features: ticket creation, logging of calls, one central database, knowledge base, case management, automated billing with optional credit card payment integration, customizable workflow system, work calendars, activity ...
Read more about CommBoxCommBox offers custom pricing plan
9.2
Spot Score
Deskpro
Transforming support with customizable tools and lightning-fast solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Deskpro?
Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support the help desk user base. Deskpro's Assist Desk Tool allows to quickly assign tickets to technicians for ...
Read more about DeskproStarts from $29/User/Month when Billed Yearly
9.2
Spot Score

Zendesk Support
Effortlessly manage customer requests with Zendesk Support.
Best for: SMB teams · Mid-market · Enterprise
What is Zendesk Support?
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
