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Top 12 Dialer360 Alternatives for Android, Compared (2026)

Explore 12 alternatives to Dialer360 — vetted by our editors with real user reviews, pricing, and feature comparisons.

12 top Dialer360 alternatives, compared

Quick answer

The Dialer360 alternatives worth knowing first are TalkDesk, Freshdesk Contact Center (Formerly Freshcaller) and Truly. TalkDesk earns the top SpotScore (9.8) and a 4.5★ rating. See how all 12 stack up on score, rating, and price below.

Looking past Dialer360? These 12 call center software alternatives hold up the best on the things that matter: cost, capability, and how easy they are to live with. We sort them by SpotScore, which weighs verified satisfaction against market presence, then by ratings and pricing. Compare them in the table below, then get the full picture for each.

ProductSpotScoreRatingPricingBest for
TalkDeskEmpower your team, elevate your customer support.9.8★★★★★ 4.5(2962)from $85 /user/monthteams of all sizes
Freshdesk Contact Center (Formerly Freshcaller)Streamline customer service and boost sales effortlessly.9.1★★★★☆ 4.29(170)Freefrom $15 /User/Monthteams of all sizes
TrulyEngage customers in real-time with Truly.8.9★★★★☆ 4.47(150)Freefrom $55 /User/Monthteams of all sizes
KnowlarityEmpowering Your Business with Seamless Customer Engagement8.7★★★★★ 4.9(20)FreeFree Trial · Quotation Basedteams of all sizes
FreshcallerStreamline your calls, elevate customer experience.8.7★★★★☆ 4.1FreeFree Trial · Freemium · Subscriptionteams of all sizes
NextivaEmpowering businesses through advanced communication solutions.9.6★★★★★ 4.56(6255)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
CloudTalkEfficiently elevate call center performance.9.6★★★★☆ 4.44(1369)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
CallHippoRevolutionize your customer experience with CallHippo.9.3★★★★★ 4.61(309)Subscription · Quotation Basedteams of all sizes
Bright PatternEffortlessly elevate your call center with Bright Pattern.9.2★★★★☆ 4.46(95)One-time license · Quotation Basedteams of all sizes
CircleLoopEffortless communication, optimized customer experience.9.1★★★★☆ 4.07(179)FreeFree Trial · Subscriptionsmall & mid-size businesses
CallToolsStreamline your call center operations with ease.9.1★★★★★ 4.96(251)Quotation Basedteams of all sizes
DixaEfficient, collaborative, and customizable customer support solution.9★★★★☆ 4.29(293)FreeFree Trial · Subscription · Quotation Basedteams of all sizes

9.8

SpotScore

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is TalkDesk?

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

Read more about TalkDesk

9.1

SpotScore

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Freshdesk Contact Center (Formerly Freshcaller)?

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

Read more about Freshdesk Contact Center (Formerly Freshcaller)
Free Trial

8.9

SpotScore

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Truly?

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

Read more about Truly
Free TrialTry Free →

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Reach in-market buyersRank above rivals2M+ buyers a year

8.7

SpotScore

Knowlarity - Call Center Software

Knowlarity

Empowering Your Business with Seamless Customer Engagement

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Knowlarity?

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

Read more about Knowlarity
Free Trial·

Knowlarity offers custom pricing plan

8.7

SpotScore

Freshcaller

Freshcaller

Streamline your calls, elevate customer experience.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

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What is Freshcaller?

Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...

Read more about Freshcaller
Free TrialTry Free →

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

Best for: SMB teams · Mid-market · Enterprise

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What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

Read more about Nextiva
Free TrialTry Free →·

Starts from $18.95/User/Month when Billed Yearly

9.6

SpotScore

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is CloudTalk?

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

Read more about CloudTalk
Free Trial·

Starts from $25/User/Month when Billed Yearly

9.3

SpotScore

CallHippo - Call Center Software

CallHippo

Revolutionize your customer experience with CallHippo.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

What is CallHippo?

CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...

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Starts from $14/User/Month when Billed Yearly

9.2

SpotScore

Bright Pattern - Call Center Software

Bright Pattern

Effortlessly elevate your call center with Bright Pattern.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Bright Pattern?

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from ...

Read more about Bright Pattern

Bright Pattern offers custom pricing plan

9.1

SpotScore

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is CircleLoop?

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...

Read more about CircleLoop
Free TrialTry Free →·

Starts from $6.45/User/Month

9.1

SpotScore

CallTools - Call Center Software

CallTools

Streamline your call center operations with ease.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is CallTools?

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...

Read more about CallTools

CallTools offers custom pricing plan

9.0

SpotScore

Dixa - Help Desk Software

Dixa

Efficient, collaborative, and customizable customer support solution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Dixa?

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them or get instant help from fellow agents. User can even get their customers live video calls directly solve ...

Read more about Dixa
Free TrialTry Free →·

Starts from $39/User/Month

Dialer360 competitors, compared

There are 12 direct Dialer360 competitors in Call Center Software. The ones that come up most often are TalkDesk, Freshdesk Contact Center (Formerly Freshcaller) and Truly. Each is compared against Dialer360 on rating, pricing and feature coverage below.

Tools similar to Dialer360

Searches for "sites like Dialer360" and "apps like Dialer360" land on the same set of options as "Dialer360 alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why these tools are worth your time

TalkDesk9.8Best for teams of all sizes

Streamlined service delivery and improved customer experience by providing crucial context details instantly.

Watch for: Newcomers may find the rich features overwhelming without proper guidance.

Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows.

Watch for: Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support.

Truly8.9Best for teams of all sizes

Reliable metadata flow to CRM, enhancing efficiency.

Watch for: Intimidating richness of features for new users without adequate support.

Knowlarity8.7Best for teams of all sizes

Integration with HubSpot for seamless operations.

Watch for: Limited marketplace options for advanced functionalities and app integrations.

Freshcaller8.7Best for teams of all sizes

Integrates call center and CRM

Watch for: Limited advanced analytics

Nextiva9.6Best for teams of all sizes

Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

Watch for: Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

CloudTalk9.6Best for teams of all sizes

Easy to use interface with direct integration for productivity tools like CRM systems.

Watch for: Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

CallHippo9.3Best for teams of all sizes

Excellent call quality and clarity, enhancing communication experience.

Watch for: Occasional network issues affecting call connection.

Bright Pattern9.2Best for teams of all sizes

Easy to set up; support team resolves issues quickly.

Watch for: Limited integrations and customization options are difficult for newcomers without adequate support.

CircleLoop9.1Best for small & mid-size businesses

Efficient and helpful customer support team that is responsive to user needs and requests.

Watch for: Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

CallTools9.1Best for teams of all sizes

Efficient automation features save valuable time and enhance productivity.

Watch for: The richness of features and customizations can be intimidating and complex for newcomers without proper support.

Dixa9Best for teams of all sizes

Strong automation features

Watch for: Learning curve for new users

Why teams look for a Dialer360 alternative

Why do teams want a Dialer360 alternative? Most point to issues like these:

  • Limited advanced features
  • Basic reporting capabilities
  • May require additional setup for VOIP

What to weigh when comparing Dialer360 alternatives

Where the 12 call center software alternatives stand on price and rating: 8 offer a free tier; paid plans run $15–$85, with Freshdesk Contact Center (Formerly Freshcaller) the cheapest entry point; and CallTools is the highest rated at 4.96★ across 251 reviews.

How the list is built.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Dialer360 are CallTools (5.0★), Knowlarity (4.9★), CallHippo (4.6★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Dialer360, prioritize: Outbound Call Center, Inbound Call Center, Concurrency Support, Progressive Dialer, Predictive Dialer, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Dialer360 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Dialer360 alternative is right for you?

  • On a budget / just exploring: start with a free tier — Freshdesk Contact Center (Formerly Freshcaller), Truly and Knowlarity let you evaluate without paying upfront.
  • If real-user ratings matter most: CallTools has the strongest star rating (4.96★) among the options with verified reviews.
  • Want the safest pick: TalkDesk has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Replacing Dialer360: how to switch

Migrating from Dialer360 works best in stages. Export your data, confirm the new tool accepts it, and check that your essential workflows hold up. Try a short pilot before rolling out, and leave Dialer360 running until you're confident. Most picks above offer free testing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].