9.8
SpotScore

TalkDesk
Empower your team, elevate your customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read more about TalkDesk9.6
SpotScore

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
Best for: SMB teams · Mid-market · Enterprise
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read more about Nextiva9.6
SpotScore

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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read more about CloudTalkCloudTalk offers custom pricing plan
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9.3
SpotScore

CallHippo
Revolutionize your customer experience with CallHippo.
Best for: SMB teams · Mid-market · Enterprise
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What is CallHippo?
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...
Read more about CallHippoCallHippo offers custom pricing plan
9.2
SpotScore

Bright Pattern
Effortlessly elevate your call center with Bright Pattern.
Best for: SMB teams · Mid-market · Enterprise
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What is Bright Pattern?
The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. Bright Pattern is a web-based application that runs on any browser that supports HTML5, and is accessible from ...
Read more about Bright PatternBright Pattern offers custom pricing plan
9.1
SpotScore
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Freshdesk Contact Center (Formerly Freshcaller)
Streamline customer service and boost sales effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read more about Freshdesk Contact Center (Formerly Freshcaller)8.9
SpotScore

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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read more about Truly8.8
SpotScore

uContact
Streamline your call center experience with uContact.
Best for: SMB teams · Mid-market · Enterprise
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read more about uContact8.7
SpotScore

Freshcaller
Streamline your calls, elevate customer experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Freshcaller?
Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...
Read more about Freshcaller7.6
SpotScore

Whelp
Connecting businesses with customers, one channel at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is Whelp?
Whelp is an omnichannel customer support platform that consolidates voice, email, chat, and social messaging into a single interface. Support teams get access to each customer's purchase and engagement history, enabling more personalized service and faster lead conversion.
Read more about WhelpWhelp offers custom pricing plan
