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Freelance Platforms Glossary: Key Terms & Concepts

List of Freelance Platforms features

Billing and Invoicing

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a company uses an invoice to collect money from its cu...read more

Expense Tracking

Keeping track of your expenses is a crucial component of building a budget for your small business. The financial health of your budget is improved by keeping a daily record of your expens...read more

Multi-Currency

Your firm will be able to hold funds in multiple currencies if you have a multi-currency bank account. When conducting a business across borders, having a multi-currency account can help y...read more

Tax Management

A tax is a governmental mandatory financial charge or levy imposed on a taxpayer to fund certain public expenses. The taxation system is critical for a country's economy since money is req...read more

Self Service Portal

A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themselves when they require assistance, information, ...read more

Contact Management

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most basic form, an address book or an Excel or Google s...read more

Project Management

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is described in project documentation, prepared at the ...read more

Customer Support

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product. From product planning to installation, training,...read more

Employee Database

A database of employees comprises vital information such as each employee's personal information and company-related information such as their pay scale, employment date, and more. In addi...read more

Payroll Management

The payroll management process consists of a series of controlled processes completed in the same sequence each month to establish a payroll cycle. Put another way; the payroll process is ...read more

Online Invoicing

Online invoicing allows you to create and deliver invoices to your vendors via email rather than printing and mailing physical copies. You can send invoices directly from your online accou...read more

Online Payments

Trading money electronically is known as online payment. Computer networks, the internet, and digital stored value systems are commonly used in this process. You accept an online payment w...read more

Employee Scheduling

Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift coverage is a balancing act. It doesn't stop there:...read more

Payment Processing

Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but not limited to Remotely Created Payment Orders, ...read more

Contact Database

A contact database allows a business to more efficiently manage and coordinate information about its clients, customers, and other contacts. Many businesses frequently confront duplicate d...read more

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].