eVoice vs FIVE CRM vs Bigin by Zoho CRM vs Creatio CRM Comparison
eVoice
Starting at $6.25 /User/Month
- Free Trial
- Individuals
- Large Enterprises
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, fl…
FIVE CRM
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experien…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
FIVE CRM leads on user satisfaction with a 4.8-star rating across 30 reviews.
eVoice vs FIVE CRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | eVoice | FIVE CRM | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 3.4 / 5 | 4.8 / 5 | 4.6 / 5 | — |
| Reviews | 112 | 30 | 243 | — |
| Starting price | $6.25 /User/Month | Contact for pricing | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | Call Center Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | — | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online | Business Hours, Online | Online |
| Certifications | — | SOC 2 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between eVoice and FIVE CRM
- Pricing: eVoice starts at $6.25 /User/Month. FIVE CRM pricing is not publicly listed.
- Target audience: eVoice is built for Individuals and Large Enterprises, while FIVE CRM targets Large Enterprises and Medium Business.
- User satisfaction: FIVE CRM scores higher with a 4.8-star average.
- Deployment: eVoice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FIVE CRM supports SaaS/Web/Cloud.
Compare eVoice vs FIVE CRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
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eVoice, FIVE CRM, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Best for medium businesses needing Salesforce-integrated telemarketing automation.
- You want seamless mobile app access for remote sales and support teams.
- You need a cost-effective virtual phone system to reduce call expenses.
- You use Salesforce and want plug-and-play features with customizable action buttons.
- Your company requires advanced call recording and caller ID capabilities.
- You need highly customizable telephony workflows beyond basic configuration.
Large Enterprises, Medium Business, Small Business
Small Business
Large Enterprises, Medium Business
eVoice typically suits Individuals and Large Enterprises. FIVE CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More about eVoice | The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow ... Read More about FIVE CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 9.0/10 | 8.3/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employeesMedium Business | — | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Communication Flexibility: With eVoice, you can easily manage calls from anywhere, whether at your desk or on the go. This flexibility helps you stay connected with clients and team members without missing important calls.
- Cost-Efficient Solution: eVoice provides a reliable virtual phone system at a fraction of the cost of traditional phone services. This means managers can allocate resources more effectively while still enjoying premium features like voicemail transcription and call forwarding.
- User-Friendly Interface: Administrators will appreciate eVoice's intuitive dashboard, which simplifies call management and allows for easy customization of settings. This ease of use reduces training time for new staff, promoting quick adoption across your organization.
No key benefits available yet.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 50 to 500 employees
- SaaS, Consulting, Customer Support, Telecommunications, and Small Business Services
- Sales Managers, Customer Support Representatives, Business Development Representatives, and Operations Managers
No best-fit guidance available yet.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Users might seek alternatives to eVoice if they require more advanced features, such as video conferencing or team collaboration tools, which eVoice may not fully support for their business needs.
- Some individuals may find eVoice’s pricing structure less competitive compared to other VoIP services that offer similar features at a lower cost, prompting them to explore budget-friendly options.
- Businesses with specific regulatory compliance requirements may look for alternatives that provide enhanced security measures or additional compliance certifications that eVoice does not offer.
No alternatives guidance available yet.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do eVoice, FIVE CRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 7 Features | 8 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare eVoice, FIVE CRM, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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eVoice, FIVE CRM, Bigin by Zoho CRM vs Creatio CRM: Other Details
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Get help choosing | Get help choosing |
eVoice, FIVE CRM, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | — | — |
ISO 27001 | — | — |
Data Residency | 🌐 Global | 🌐 Global |
eVoice vs FIVE CRM vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate eVoice's mobile flexibility, cost efficiency, and customer support despite some frustrations with outdated features and pricing transparency. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 30 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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eVoice, FIVE CRM, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Forbes  Inc  PC |  Lyreco  Pursuit  HEG |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  1 Screenshots |  1 Screenshots |
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Videos |  4 Videos |  1 Videos |
Alternatives to eVoice, FIVE CRM, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, eVoice or FIVE CRM?
- FIVE CRM edges out the other on user ratings (4.8 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do eVoice and FIVE CRM offer a free trial?
- Yes, both eVoice and FIVE CRM offer a free trial.
- What is the starting price of eVoice vs FIVE CRM?
- eVoice starts at $6.25 /User/Month. FIVE CRM starts at Contact for pricing.
- What are the top alternatives to eVoice?
- Top alternatives to eVoice include Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office.
- What are the top alternatives to FIVE CRM?
- Top alternatives to FIVE CRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.