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8.9

SpotScore

IXACT Contact - CRM Software

IXACT Contact Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Starts from $38 / Month when Billed Yearly

RemaxRemax
GreaterTampaGreaterTampa
TuckerTucker
Royal lepageRoyal lepage
Century 21Century 21

Trusted by teams including Remax

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What is IXACT Contact?

IXACT Contact is a CRM built for real estate agents that handles contact management, automated drip campaigns, client reminders, and a basic website builder in one subscription. It integrates with Google Sync and Zapier, letting agents keep calendar and lead data in sync without manual entry. The mobile app has notably fewer features than the desktop version, so agents who work primarily from their phone should verify mobile functionality during a demo.

Pricing

  • Starts from $38 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

IXACT Contact Software Demo

IXACT Contact was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider IXACT Contact

Team types
Freelancers / Consultants, Large Enterprises

Why teams choose IXACT Contact

  • Comprehensive sales tools streamline processes.

  • User-friendly interface enhances team collaboration.

Is IXACT Contact right for you?

What buyers should know before shortlisting IXACT Contact

iXACT Contact is a CRM built for real estate agents that handles contact management, automated drip campaigns, activity tracking, and client reminders. The platform runs on Mac and Windows, integrates with Zapier and Google Sync, and includes a website builder.

Before shortlisting, verify that the mobile app meets your needs—users report it lacks features available on desktop, and the interface uses older design patterns. Check email sending limits during your demo.

Some users hit constraints on mass email sends and contact filtering when managing large databases. If lead generation is a priority, test iXACT's lead tools against your workflow—the platform focuses on nurturing existing contacts rather than acquisition.

Confirm customization depth with your account rep, as feature tailoring varies by plan. Integration scope matters.

Zapier and Google Sync cover common workflows, but if you rely on specialized real estate tools (MLS feeds, transaction management platforms), verify compatibility before committing. The included website builder is functional but basic—if you need advanced design or SEO features, budget for a separate service.

Pricing is straightforward with no hidden per-contact fees, but clarify email allowances for your contact volume upfront. iXACT works best for solo agents and small teams managing 500–5,000 contacts who prioritize ease of use over advanced segmentation or reporting.

Pros and cons

IXACT Contact pros and cons

  • IXACT Contact pros
  • Comprehensive sales tools streamline processes.

  • User-friendly interface enhances team collaboration.

  • IXACT Contact cons
  • May require training for new users.

  • Limited integrations with other software.

4.4/5 rating
194 verified reviews
Free trial available

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What is the pricing of IXACT Contact?

Free TrialAvailableTry Now →
PricingStarts from $38 / Month when Billed Yearly
Pricing Model
Subscription

Weighing your options?

Not sure if IXACT Contact fits your budget?

IXACT Contact reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 194 reviews, with strong overall satisfaction.

What buyers like

  • Interface is accessible even for users without technical expertise.
  • Automates email campaigns, newsletters, and reminders to keep users in contact with clients and prospects.
  • Keeps contact data organized in one centralized database.

Common complaints

  • Limited search and filtering options, especially for fields like zip codes or group exclusions.
  • Mobile app is clunky and lacks full functionality compared to the desktop version.
  • Social media integration and lead capture options are limited.

4.4

Very Good

Based on 406 ratings & 194 reviews

Are you using IXACT Contact?

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Terrible

(4)

What users are saying

SU

Shannon U

09/25/20

5 out of 5

This CRM has it all! tracking, reminders & budget friendly Love this CRM!

What do you like best? It connects everyone in my data base, organizes and then tracks with easy to read reports. The CRM also manages all of the ...

Read more

UI

User in Real Estate

08/31/20

3.5 out of 5

Good easy to use CRM

What do you like best? I have used Ixact contact for 8+ years. I think it’s easy to CRM. Most independent ppl don’t use it consistently and ...

Read more

MM

Martin M

08/26/20

5 out of 5

Time saver and great content

What do you like best? The Canadian content of the monthly news letter What do you dislike? nothing, Love everything if I have an issue help ...

Read more

PV

Patrick V

08/26/20

5 out of 5

Ixact has helped keep me on track!

What do you like best? I love the compatibility with my Mac. Most contact management systems are Windows based. Also, they provide complete package ...

Read more

TL

Tony L

08/26/20

5 out of 5

Ixact Contact Is A Great Database Management System

What do you like best? The software is easy to use with some great capabilities. I have been able to stay in touch with my database automatically ...

Read more

TB

Theresa B

08/26/20

5 out of 5

A Complete CRM for Tracking Real Estate Clients

What do you like best? I like how I can set up drip email campaigns and also receive reminders on tasks that need to get done. I can also edit the ...

Read more

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What are the features of IXACT Contact?

62%

Feature coverage

32 of 52 tracked features

A/B testing, also known as split testing, is a marketing experiment in which you divide your audience to test various campaign versions and…

Activity management is a method of keeping track of employee duties in an organization. The data in operation is a valuable source of inform…

An appointment scheduling solution, often known as an appointment booking system or appointment management software, allows service provider…

A script that automates email answers is known as an autoresponder. The script is activated by user actions on a website or when a user send…

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Click-through tracking is an analytical function that measures and reports where individuals click or tap on websites, apps, and emails. A c…

You can view and manage previous interactions with a contact by selecting them from the Contact Directory or the Information view of the cur…

Importing involves adding your previous contacts to your phone after a reset, whereas exporting entails updating your backup contact list. C…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer Pipeline is a feature that is designed to facilitate the management of customer relationships for businesses. It refers to a struct…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

A document library is a safe place to keep files that you and your coworkers can effortlessly search, collaborate on, and access from any de…

Drip campaigns are a series of automated emails sent in response to user actions or predefined schedules. They let you interact with groups…

Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…

Email scheduling is the process of specifying a precise time for an email to be sent. A planned email is a message that you may send later;…

An event-triggered email is sent automatically when a specific event happens. The events could be a one-time occurrence or a user-performed…

The lead management process is a series of activities in which businesses engage with leads and convert them into customers. It entails gath…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

List segmentation helps send relevant material to the right individuals at the right time. For example, you can segment your contact and lea…

A mailing list is the total number of people who have signed up for your website, whether a blog, an e-commerce site or a corporate website.…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

An email template is a preformatted HTML email that you may use to make your unique email template by replacing the suggested content with y…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

Finding potential consumers for your company is what sales prospecting entails. Prospecting is always the starting step, regardless of the s…

Real-time collaboration or live editing in the workspace, in the same email template – by multiple users at the same time, with the automati…

Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…

A search filter is a feature that allows a visitor to narrow down the search results on a product listing page, such as by size, color, pric…

Contacts and contact groups can be shared among any or all users with shared contacts. This gives the chosen users access to the shared cont…

A spam check tool examines your email to see if it will be flagged by spam filters and removed from a subscriber's inbox. The program examin…

A system of regulating a company's document ecosystem based on a variety of document templates is known as template management. It's commonl…

Security & Compliance

IXACT Contact security and data handling

Key compliance certifications and security features for IT and security teams evaluating IXACT Contact.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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IXACT Contact Customers

Remax-logo

Remax

GreaterTampa-logo

GreaterTampa

Tucker-logo

Tucker

Royal lepage-logo

Royal lepage

Century 21-logo

Century 21

Realty One Group-logo

Realty One Group

LangRealty-logo

LangRealty

ResidentRealty-logo

ResidentRealty

LAER-logo

LAER

HomeLife-logo

HomeLife

Help & Contact

IXACT Contact Support Options

Customer ServiceBusiness Hours
LocationToronto, Canada

Connect with IXACT Contact

Frequently Asked Questions About IXACT Contact

Common questions buyers ask before choosing IXACT Contact.

IXACT Contact is a CRM Software. IXACT Contact offers List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management and many more functionalities.

Buyers commonly note the following limitations of IXACT Contact: May require training for new users.; Limited integrations with other software..

Some top alternatives to IXACT Contact includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce and PropCRM.

IXACT Contact offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the IXACT Contact as of now.

The starting price of IXACT Contact is $38/Month when Billed Yearly

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].