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8.9

Spot Score

IXACT Contact - CRM Software

IXACT Contact Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

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Starts from $38 / Month when Billed Yearly

RemaxRemax
GreaterTampaGreaterTampa
TuckerTucker
Royal lepageRoyal lepage
Century 21Century 21

Trusted by many companies including Remax

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What is IXACT Contact?

IXACT Contact CRM software is designed to help you sell more of your products and services. Its powerful sales pipeline management, convenient email marketing tool, versatile multi-user management, mobile-friendly support for smartphones and tablets help you close deals fast

Pricing

  • Starts from $38 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

IXACT Contact Software Demo

IXACT Contact was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider IXACT Contact

Team types
Freelancers / Consultants, Large Enterprises

Why teams choose IXACT Contact

  • Comprehensive sales tools streamline processes.

  • User-friendly interface enhances team collaboration.

Is IXACT Contact right for you?

What buyers should know before shortlisting IXACT Contact

iXACT Contact is a feature-rich and user-friendly CRM platform that has earned commendations for its ability to simplify contact management for real estate professionals. Its intelligent design streamlines workflows, offering tools like automated drip email campaigns, customizable activity plans, and detailed reminders for important dates such as birthdays and anniversaries.

Many users noted how the monthly e-newsletter, filled with relevant and well-crafted content, acts as a seamless tool for staying top of mind with clients, ensuring better and consistent outreach. The software's compatibility with both Mac and Windows, along with its integration with tools like Zapier and Google Sync, make it a particularly versatile option.

The included professional-grade website integration is another major bonus, offering agents a polished online presence without the need for additional services. Furthermore, users praised the responsive customer support team and the platform's ease of customization, allowing them to tailor features to meet specific business needs effectively.

However, a few users pointed out minor shortcomings, such as limited features in the mobile app, dated aesthetics, and constraints with mass updates or contact filtering. Some also mentioned room for improvement in lead generation capabilities and email allowances.

Yet, these issues rarely diminished the CRM’s overall value, as its core strengths in organization and automation consistently translated into better client relationships and enhanced productivity. Ultimately, iXACT Contact is a powerful and budget-friendly solution for agents seeking a robust yet accessible CRM, combining essential tools with thoughtful extras to boost real estate business efficiency.

Pros and cons

IXACT Contact pros and cons

  • IXACT Contact pros
  • Comprehensive sales tools streamline processes.

  • User-friendly interface enhances team collaboration.

  • IXACT Contact cons
  • May require training for new users.

  • Limited integrations with other software.

4.4/5 rating
194 verified reviews
Free trial available

Ready to try it?

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Start your free trial — no credit card required.

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What is the pricing of IXACT Contact?

Free TrialAvailableTry Now →
PricingStarts from $38 / Month when Billed Yearly
Pricing Model
Subscription

IXACT Contact reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 194 reviews, with strong overall satisfaction.

What buyers like

  • Highly user-friendly and intuitive interface, making it accessible even for individuals without technical expertise.
  • Automates tasks like email campaigns, newsletters, and reminders, ensuring users stay top of mind with clients and prospects.
  • Offers robust contact management and keeps data organized in one centralized database for easy access.

Common complaints

  • Limited search capabilities and filtering options, especially for specific fields like zip codes or group exclusions.
  • Mobile application is reportedly clunky, outdated, and lacks full functionality compared to the desktop version.
  • Integration with social media and lead capture could be improved, limiting options for modern networking.

4.4

Very Good

Based on 406 ratings & 194 reviews

Rating Distribution

Excellent

(127)

Very Good

(53)

Good

(9)

Poor

(1)

Poor

(4)

What users are saying

SU

Shannon U

09/25/20

5 out of 5

This CRM has it all! tracking, reminders & budget friendly Love this CRM!

What do you like best? It connects everyone in my data base, organizes and then tracks with easy to read reports. The CRM also manages all of the ...

Read more

UI

User in Real Estate

08/31/20

3.5 out of 5

Good easy to use CRM

What do you like best? I have used Ixact contact for 8+ years. I think it’s easy to CRM. Most independent ppl don’t use it consistently and ...

Read more

MM

Martin M

08/26/20

5 out of 5

Time saver and great content

What do you like best? The Canadian content of the monthly news letter What do you dislike? nothing, Love everything if I have an issue help ...

Read more

PV

Patrick V

08/26/20

5 out of 5

Ixact has helped keep me on track!

What do you like best? I love the compatibility with my Mac. Most contact management systems are Windows based. Also, they provide complete package ...

Read more

TL

Tony L

08/26/20

5 out of 5

Ixact Contact Is A Great Database Management System

What do you like best? The software is easy to use with some great capabilities. I have been able to stay in touch with my database automatically ...

Read more

TB

Theresa B

08/26/20

5 out of 5

A Complete CRM for Tracking Real Estate Clients

What do you like best? I like how I can set up drip email campaigns and also receive reminders on tasks that need to get done. I can also edit the ...

Read more

What are the features of IXACT Contact?

62%

Feature coverage

32 of 52 tracked features

A/B testing, also known as split testing, is a marketing experiment in which you divide your audience to test various campaign versions and…

Activity management is a method of keeping track of employee duties in an organization. The data in operation is a valuable source of inform…

An appointment scheduling solution, often known as an appointment booking system or appointment management software, allows service provider…

A script that automates email answers is known as an autoresponder. The script is activated by user actions on a website or when a user send…

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Click-through tracking is an analytical function that measures and reports where individuals click or tap on websites, apps, and emails. A c…

You can view and manage previous interactions with a contact by selecting them from the Contact Directory or the Information view of the cur…

Importing involves adding your previous contacts to your phone after a reset, whereas exporting entails updating your backup contact list. C…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer Pipeline is a feature that is designed to facilitate the management of customer relationships for businesses. It refers to a struct…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

A document library is a safe place to keep files that you and your coworkers can effortlessly search, collaborate on, and access from any de…

Drip campaigns are a series of automated emails sent in response to user actions or predefined schedules. They let you interact with groups…

Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…

Email scheduling is the process of specifying a precise time for an email to be sent. A planned email is a message that you may send later;…

An event-triggered email is sent automatically when a specific event happens. The events could be a one-time occurrence or a user-performed…

The lead management process is a series of activities in which businesses engage with leads and convert them into customers. It entails gath…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

List segmentation helps send relevant material to the right individuals at the right time. For example, you can segment your contact and lea…

A mailing list is the total number of people who have signed up for your website, whether a blog, an e-commerce site or a corporate website.…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

An email template is a preformatted HTML email that you may use to make your unique email template by replacing the suggested content with y…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

Finding potential consumers for your company is what sales prospecting entails. Prospecting is always the starting step, regardless of the s…

Real-time collaboration or live editing in the workspace, in the same email template – by multiple users at the same time, with the automati…

Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…

A search filter is a feature that allows a visitor to narrow down the search results on a product listing page, such as by size, color, pric…

Contacts and contact groups can be shared among any or all users with shared contacts. This gives the chosen users access to the shared cont…

A spam check tool examines your email to see if it will be flagged by spam filters and removed from a subscriber's inbox. The program examin…

A system of regulating a company's document ecosystem based on a variety of document templates is known as template management. It's commonl…

Security & Compliance

IXACT Contact security and data handling

Key compliance certifications and security features for IT and security teams evaluating IXACT Contact.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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IXACT Contact Customers

Remax-logo

Remax

GreaterTampa-logo

GreaterTampa

Tucker-logo

Tucker

Royal lepage-logo

Royal lepage

Century 21-logo

Century 21

Realty One Group-logo

Realty One Group

LangRealty-logo

LangRealty

ResidentRealty-logo

ResidentRealty

LAER-logo

LAER

HomeLife-logo

HomeLife

Help & Contact

IXACT Contact Support Options

Customer ServiceBusiness Hours
LocationToronto, Canada

Connect with IXACT Contact

Frequently Asked Questions About IXACT Contact

Common questions buyers ask before choosing IXACT Contact.

IXACT Contact is a CRM Software. IXACT Contact offers List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management and many more functionalities.

Buyers commonly note the following limitations of IXACT Contact: May require training for new users.; Limited integrations with other software..

Some top alternatives to IXACT Contact includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce and PropCRM.

IXACT Contact offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the IXACT Contact as of now.

The starting price of IXACT Contact is $38/Month when Billed Yearly

Ready to try it?

Get started with IXACT Contact

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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