NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

List of the Best Survey/ User Feedback Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: May 20, 2026 · How we review

Survey/ User Feedback Software overview

Spotsaas tracks 86 products in Survey/ User Feedback Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 103 let you start on a free trial, and 119 keep a free plan you can stay on. Most buyers here are Marketing managers conducting market research and customer satisfaction surveys.

86
products listed
103
offer a free trial
119
have a free plan
183
priced per subscription
121
quote on request

Editor's Summary · Survey/ User Feedback Software

SurveyMonkey holds a 9.8/10 SpotScore and offers freemium access, giving it the widest reach among the tools here. SoGoSurvey earns a 4.7/5 from 889 reviews — the highest rating among products with a substantial review count, making it a reliable pick for customer experience teams. SurveySparrow pulls a 4.5/5 from 2,274 users, combining high volume with consistent satisfaction for teams running multi-channel feedback programs.

Survey and user feedback software lets organizations collect structured input from customers, employees, or prospects through forms and in-app prompts. Customer experience managers and product researchers at mid-market companies are the primary buyers.

Quick picks for Survey/ User Feedback Software

  • Best overallSurveyMonkey
  • Best for high response-quality surveysSoGoSurvey
  • Best for ongoing feedback programsSurveySparrow
  • Best free optionQuestionPro

Who gets the most from Survey/ User Feedback Software

  • 1Marketing managers conducting market research and customer satisfaction surveys
  • 2HR managers running employee engagement and satisfaction surveys
  • 3Customer experience managers collecting real-time feedback and managing customer insights
How to choose Survey/ User Feedback Software

If you need quick survey deployment with easy customization, filter by Free Trial or Freemium options to test usability. For enterprise-grade analytics and security, sort by rating and filter by Enterprise deployment to find reliable solutions.

Showing 41-60 out of 86

8.3

SpotScore

Refiner - Survey/ User Feedback Software

Refiner

Uncover priceless customer insights with Refiner.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is Refiner?

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email surveys and shareable survey links add to Refiner's comprehensive toolkit, ...

Read more about Refiner
Free TrialTry Free →·

Starts from $79/Month when Billed Yearly

8.3

SpotScore

ngSurvey - Survey/ User Feedback Software

ngSurvey

Maximize insights, minimize effort with ngSurvey.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

Add to compare

What is ngSurvey?

ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishing, question security with whitelists and blacklists, rich graphics, ...

Read more about ngSurvey
Free TrialTry Free →

8.3

SpotScore

Inquisium - Survey/ User Feedback Software

Inquisium

Transform user feedback into actionable insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

Add to compare

What is Inquisium?

Inquisium is a survey tool that allows user to capture and manage user feedback for the website, application, or other software. Use Inquisium to build a community of users and collate their responses in an organized database with tags and comments. User can then analyze the data using ...

Read more about Inquisium
Free Trial·

Inquisium offers custom pricing plan

Spotsaas advisor
Get a free shortlist of the best Survey/ User Feedback Software
  • Shortlisted in minutes, not days
  • Matched to your business
  • Trusted by 2M+ software buyers every year

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

8.3

SpotScore

Informizely - Survey/ User Feedback Software

Informizely

Capture valuable insights and improve customer experience.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

Add to compare

What is Informizely?

Informizely is a website survey and on-page feedback tool used by marketing and product teams to deploy targeted polls, NPS surveys, and exit-intent forms on specific pages without developer involvement. It captures visitor opinions through embedded on-site widgets rather than emailed surveys, ...

Read more about Informizely
Free TrialTry Free →·

Starts from $39/Month when Billed Yearly, also offers free forever plan

8.3

SpotScore

QuestionScout - Survey/ User Feedback Software

QuestionScout

Get insights from users with game-based surveys.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

Add to compare

What is QuestionScout?

QuestionScout is a easy to use survey and user feedback tool. Save time and money by finding out what users truly think. The built-in game players allow to create a 'game' around the survey and incentivize participation by offering points and prizes to those who may otherwise not take the time ...

Read more about QuestionScout
Free TrialTry Free →·

Starts from $5/Month

8.3

SpotScore

SurveyGold - Survey/ User Feedback Software

SurveyGold

Unleash the power of customer feedback.

Best for: SMB teams · Mid-market

Start Free Trial

4.4

Add to compare

What is SurveyGold?

SurveyGold is a web-based survey software designed to capture and organize complete opinions. It simplifies surveys by integrating the ability to collect survey responses and analyze reporting into a single powerful platform. Features include usability, which improves the accuracy and ...

Read more about SurveyGold
Free TrialTry Free →·

Starts from $15/Month, also offers free forever plan

What buyers evaluate in Survey/ User Feedback Software
Depth and availability of advanced analytics and reporting features
Survey distribution and embedding options across multiple channels
Pricing transparency and flexibility for scaling survey volume and team size

8.3

SpotScore

Feedier - Survey/ User Feedback Software

Feedier

Gain insights with effortless surveys.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Feedier?

Feedier is a simple, affordable survey software. With the help of Survey Builder it's easy to quickly create surveys with an easy-to-use drag and drop interface. It saves time by importing existing email list to use for surveys or sending invitations. Use the built in Email Processor to ...

Read more about Feedier
Free TrialTry Free →

8.2

SpotScore

SurveyJS

SurveyJS

Transform your surveys with customizable, user-friendly features.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SurveyJS?

Introducing SurveyJS, a powerful set of open-source JavaScript form building libraries for Angular, React, and Vue3. With SurveyJS, you have the freedom to mold your form backend to seamlessly integrate with any server or database of your choice. By utilizing JSON format for storing survey ...

Read more about SurveyJS
Free Trial

8.2

SpotScore

SurveyPro - Survey/ User Feedback Software

SurveyPro

Effortless surveys, reliable insights.

Best for: SMB teams · Mid-market

Start Free Trial

4.2

Add to compare

What is SurveyPro?

Introducing SurveyPro: a powerful survey software that lets you distribute surveys online or via paper. With a sleek questionnaire design, a built-in database, and advanced reporting and analysis tools, SurveyPro 5 makes survey creation a breeze. It's user-friendly, complete with intuitive ...

Read more about SurveyPro
Free TrialTry Free →·

Starts from $1,295one time license

8.2

SpotScore

Super Simple Survey - Survey/ User Feedback Software

Super Simple Survey

Streamline feedback and boost engagement effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Super Simple Survey?

Super Simple Survey is a lightweight poll tool for website owners and bloggers who want to embed real-time surveys into existing pages by adding a URL without writing custom code. It converts page content into interactive surveys and displays live results directly on the site, making it ...

Read more about Super Simple Survey
Free TrialTry Free →·

Starts from $15.83/Month when Billed Yearly, also offers free forever plan

8.2

SpotScore

inBook - Survey/ User Feedback Software

inBook

Unlock insights and improve experience with inBook surveys.

Best for: SMB teams · Mid-market

Start Free Trial

4.2

Add to compare

What is inBook?

inBook is a simple-to-use survey/user feedback software that allows organizations to solicit opinions from customers and employees. inBook is web-based which means it can work on any computer with an internet connection and web-browser, as well as mobile devices such as iPad or Android tablets. ...

Read more about inBook
Free TrialTry Free →·

Starts from $9/Month

8.2

SpotScore

InputKit - Survey/ User Feedback Software

InputKit

Streamline feedback collection with ease and accuracy.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is InputKit?

InputKit is a fully-featured survey/ user feedback software designed to make it easy and more efficient to collect user feedback from all the users either through email or the web. InputKit can collect a variety of data including multiple choice, long text, date picker and more. Once the data ...

Read more about InputKit
Free TrialTry Free →·

Starts from $49/Month

8.1

SpotScore

SugarCRM Survey Rocket - Survey/ User Feedback Software

SugarCRM Survey Rocket

Gain valuable insights with easy surveys.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

Add to compare

What is SugarCRM Survey Rocket?

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Email. Users can host multiple surveys and create own lists. SugarSurvey itself ...

Read more about SugarCRM Survey Rocket
Free TrialTry Free →·

Starts from $158.25/Month when Billed Yearly

8.1

SpotScore

KwikSurveys - Survey/ User Feedback Software

KwikSurveys

Insightful feedback, better user experience.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

Add to compare

What is KwikSurveys?

The Survey and Feedback software was designed to monitor the users experience as they use the software. This is done by asking open-ended questions and capturing answers as well as the users opinion on what they just did.  Questions also include rating systems and multi-choice responses. The ...

Read more about KwikSurveys
Free Trial·

Starts from $2.99/Month

8.1

SpotScore

SurveyStance - Survey/ User Feedback Software

SurveyStance

Maximize insights with SurveyStance.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SurveyStance?

SurveyStance is a survey and feedback platform used by operations and compliance teams that need centralized admin control over survey deployment across an organization with real-time response monitoring. Its error logging and live reporting tools help administrators catch invalid or incomplete ...

Read more about SurveyStance
Free TrialTry Free →·

Starts from $29/Month

8.0

SpotScore

1Flow

1Flow

Boost user retention and drive growth with advanced insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is 1Flow?

Revolutionize your user retention strategy with 1Flow – the powerful platform that delivers invaluable user insights to elevate your business. By seamlessly integrating with your app and website, 1Flow simplifies the process of gathering user feedback in real-time, enabling you to understand ...

Read more about 1Flow
Free Trial·

1Flow offers custom pricing plan

8.0

SpotScore

Rapidr - Survey/ User Feedback Software

Rapidr

Streamline feedback and boost efficiency.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

Add to compare

What is Rapidr?

Rapidr is an invaluable platform for businesses, from small to medium-sized, to gain customer feedback and make informed decisions. It provides a comprehensive set of tools to create a branded online experience for customers via logo, branding, and colors. Additionally, they can easily ...

Read more about Rapidr
Free TrialTry Free →·

Starts from $19/Month

8.0

SpotScore

Freddy Feedback - Survey/ User Feedback Software

Freddy Feedback

Revolutionize feedback, improve your product.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Freddy Feedback?

Freddy Feedback software is a revolutionary platform that provides you with the ability to collect pertinent feedback on your product. Easily customize the feedback widget with emojis, themes, and other options. Measure responses with the email survey dashboard, and receive responses directly ...

Read more about Freddy Feedback
Free TrialTry Free →

8.0

SpotScore

Teamble - Survey/ User Feedback Software

Teamble

Elevate your skills with continuous feedback.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Teamble?

Teamble is a continuous feedback tool that integrates with Slack and Microsoft Teams, letting users request and receive structured performance feedback without leaving their messaging apps. It supports unlimited teams and is designed for ongoing peer coaching and skill development.

Read more about Teamble
Free TrialTry Free →·

Starts from $5/User/Month, also offers free forever plan

8.0

SpotScore

SightMill - Survey/ User Feedback Software

SightMill

Maximize insights with one click feedback.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is SightMill?

SightMill is a survey/user feedback software tool that helps to gather data with one click. Use SightMill to create surveys, publish them on website or blog, and track responses in real-time. To power the surveys, SightMill utilizes a variety of forms (multiple choice, lists, ratings, free ...

Read more about SightMill
Free TrialTry Free →·

Starts from $25/Month

Used one of these survey/ user feedback software tools? Your review helps the next buyer choose.

Write a Review

Frequently Asked Questions About Survey/ User Feedback Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Survey/ User Feedback Software features to evaluate are Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.

Survey/ User Feedback Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including SurveyMonkey, Alchemer, SurveySparrow. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.

The top rated Survey/ User Feedback Software based on verified user reviews and SpotScore are SurveyMonkey, SmartSurvey, Pollfish. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.

To choose the right Survey/ User Feedback Software, start by listing your must-have features — commonly Supplier Management, CRM, Chat (Messaging), Content Management, Ticket Management, Analytics (ROI Tracking). Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Survey/ User Feedback Software on Spotsaas offer a free plan or free trial. Popular free options include SurveyMonkey, Alchemer, SurveySparrow. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Survey/ User Feedback Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are SurveyMonkey, Alchemer, SurveySparrow. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].