Researched and Edited by Rajat Gupta
Last updated: May 18, 2026 · How we review
Reputation Management Software overview
Spotsaas tracks 62 products in Reputation Management Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 66 let you start on a free trial, and 34 keep a free plan you can stay on. Most buyers here are Customer experience managers at e-commerce businesses seeking to improve online reviews.
- 62
- products listed
- 66
- offer a free trial
- 34
- have a free plan
- 89
- priced per subscription
- 76
- quote on request
Editor's Summary · Reputation Management Software
Trustpilot leads by sheer scale with 79,567 ratings at 4.0/5 and a 9.8 SpotScore on a freemium model, functioning as both a review platform and a widget tool that businesses embed to display trust signals on their sites. BirdEye scores the highest satisfaction in the category at 4.94/5 across 1,957 ratings with a free trial, covering review generation, webchat, and social listening in one platform popular with multi-location service businesses. Mention holds 2,827 ratings at 4.2/5 with a 9.4 SpotScore on freemium, offering real-time brand monitoring across social and web sources.
Reputation management software tracks, generates, and responds to online reviews and brand mentions, giving businesses the data and tools to protect their public perception across search and review platforms. Primary buyers are marketing managers at multi-location healthcare and home services businesses, agency teams managing brand monitoring for clients, and customer success leads at SaaS companies focused on review velocity.
Quick picks for Reputation Management Software
- Best overall — BirdEye
- Best for brand monitoring and social listening — Mention
- Best free option — Trustpilot
Who gets the most from Reputation Management Software
- 1Customer experience managers at e-commerce businesses seeking to improve online reviews
- 2Marketing managers at local service businesses managing multi-platform reputation campaigns
- 3Customer support managers at enterprises handling high volumes of customer feedback and review responses
How to choose Reputation Management Software
If you want to quickly increase review volume with automation, filter by platforms offering automated review requests like NiceJob. For enterprises needing comprehensive reputation oversight, sort by rating and filter by Enterprise deployment such as Reputation.com. If you prioritize real-time brand mention tracking, look for tools with social media monitoring features like Mention or Brand24.
Showing 41-60 out of 62
8.7
SpotScore
ReviewTrackers
Maximize your business's reputation and reach.
Best for: SMB teams · Mid-market · Enterprise
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What is ReviewTrackers?
ReviewTrackers reputation management software puts all of the reviews onto a single platform, making them easier to read and engaging customers through social media and SEO-optimized email campaigns. Learn what competition's customers are saying, leverage social media for targeted marketing and ...
Read more about ReviewTrackersReviewTrackers offers custom pricing plan
8.7
SpotScore

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What is ChatMeter?
ChatMeter is an innovative reputation management tool designed to help companies, agencies, and multi location businesses maximize their online presence. Utilizing its advanced features, users gain full control over the entire review management process, enabling them to construct a presence ...
Read more about ChatMeterChatMeter offers custom pricing plan
9.0
SpotScore

Brand24
Protect Your Brand's Reputation, Always Stay Ahead
Best for: SMB teams · Mid-market · Enterprise
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What is Brand24?
Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social networks in order to prevent crisis situations or minimize damage to an ...
Read more about Brand24
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8.4
SpotScore

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What is Rannkly?
Rannkly is a reputation and customer engagement platform that connects with over 100 platforms to manage reviews, social media, and marketing from one place. It helps businesses collect reviews, respond to customers, monitor brand consistency, and track growth opportunities across channels.
Read more about Rannkly8.4
SpotScore

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What is Brandwatch?
Brandwatch is a comprehensive consumer intelligence solution that empowers businesses to gain insight from customer conversations online. Leveraging sophisticated AI-based capabilities, the platform allows users to source over millions of relevant pieces of conversation to uncover valuable ...
Read more about BrandwatchBrandwatch offers custom pricing plan
7.5
SpotScore

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What is Onvoard?
The Onboard platform is used to help ride-sharing drivers and vendors (e.g. hotels and rental car companies) manage online reputation in real time. The products allow them to quickly respond to negative customer reviews, positive reviews and all opinions in between. With the addition of our ...
Read more about Onvoard7.6
SpotScore

Reputation Studio
Streamline review management for a thriving reputation.
Best for: SMB teams · Mid-market
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What is Reputation Studio?
. Experience hassle-free review management with Reputation Studio. This all-in-one online platform allows you to respond to customers across multiple platforms from a single workspace. Get automatic notifications for new reviews that meet specific criteria, and customize your workspace for a ...
Read more about Reputation StudioReputation Studio offers custom pricing plan
8.4
SpotScore

GatherUp
Boost your online reputation and drive conversions.
Best for: SMB teams · Mid-market · Enterprise
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What is GatherUp?
GatherUp is an advanced customer experience and online review engine, empowering marketing teams with actionable insights and more conversions. Generate word-of-mouth marketing from thousands of SEO professionals, agencies and brands that use GatherUp's simple user feedback and review system. ...
Read more about GatherUpStarts from $75/Month
9.4
SpotScore

Mention
Monitor, respond, and improve your online reputation.
Best for: SMB teams · Mid-market · Enterprise
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What is Mention?
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to improve or hurt their reputation. Mention is used by big brands like ...
Read more about MentionStarts from $24/Month when Billed Yearly, also offers free forever plan
7.4
SpotScore

Reviewr
Streamline submissions, enhance judging, and elevate experiences.
Best for: SMB teams · Mid-market · Enterprise
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What is Reviewr?
Reviewr is an innovative web-based software designed to make submitting and reviewing online entries easy and efficient. With its customizable tools, you can create your own submission collection and review program without hassle. Plus, its award management processes are effective and ...
Read more about Reviewr9.2
SpotScore

Reputation.com
Take control and protect your online image.
Best for: SMB teams · Mid-market · Enterprise
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What is Reputation.com?
Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other accident. The customers include major corporations, law firms, celebrities ...
Read more about Reputation.comReputation.com offers custom pricing plan
9.0
SpotScore

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What is Awario?
Awario is a cloud based reputation management software solution. The application helps businesses maintain their online reputation by continuously monitoring customer feedback, such as reviews and mentions on blog posts, forums, social networks such as Facebook, Twitter, LinkedIn and etc., ...
Read more about Awario8.7
SpotScore

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What is ReviewBuzz?
ReputationBuzz is an online reputation management software in the marketplace, specifically designed to help small to medium sized businesses control customer feedback and create a better brand image. It offers a series of powerful tools that enables clients to truly put their best foot forward ...
Read more about ReviewBuzz8.4
SpotScore

Local Measure
Connect, Engage, and Succeed with Local Insights.
Best for: SMB teams · Mid-market · Enterprise
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What is Local Measure?
Local Measure is a Social Media Management Platform that helps businesses find customers and influencers online based on location using social media data. Locate and identify local content relevant to their industry, monitor trends, and target social impressions to gain an edge in the market. ...
Read more about Local Measure8.2
SpotScore

BrandYourself
Proactively protect your online reputation.
Best for: SMB teams · Mid-market · Enterprise
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What is BrandYourself?
RepuStream is a reputation management software system that intelligently monitors, analyzes and gives real-time actionable insights to identify when and how the reputation may be at risk, allowing user to take immediate actions in response to threats to the reputation. Reactive reputation ...
Read more about BrandYourselfBrandYourself offers custom pricing plan
8.7
SpotScore

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What is ReviewInc?
ReviewInc is a web-based reputation management platform for local and multi-location businesses that need to monitor and respond to customer reviews across Google, Bing Places, CitySearch, Yahoo, and other major directories from a single interface. It is accessible from any internet-connected ...
Read more about ReviewIncStarts from $39/Month
8.0
SpotScore

Repuso
Boost conversions with powerful social proof reviews.
Best for: SMB teams · Mid-market · Enterprise
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What is Repuso?
Repuso is an effective review aggregation platform that enables webmasters to generate powerful social proof reviews and display them on their websites. This helps maximize conversions quickly and easily! Simply select the reviews to be showcased in the widgets on your site, or use the ...
Read more about Repuso7.6
SpotScore

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What is ReviewBot?
Introducing ReviewBot – the ultimate tool for keeping track of your app and business reviews across multiple platforms. With ReviewBot, you'll receive notifications through various channels such as Microsoft Teams, Slack, Zendesk, Trello, or email. Plus, with the feature of pre-translated ...
Read more about ReviewBot8.5
SpotScore
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What is Alerti?
Alerti is a social media management software that solves the challenges that businesses face when trying to manage their social accounts across multiple networks and numerous social media analysts. From a business standpoint, Alerti has an open API and subscribes to an open development model. ...
Read more about Alerti8.3
SpotScore

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What is Jumpstart?
Jumpstart is a reputation management software powered by the latest in search engine optimization technology. With the reputation management software, user can get the online reputation back and protect it from further damage in less time than it takes for Google, Yahoo or Bing to update online ...
Read more about JumpstartJumpstart offers custom pricing plan
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