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8.4

Spot Score

GatherUp - Reputation Management Software

GatherUp Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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GatherUp Reviews & Ratings

4.4

Very Good

Based on 86 ratings & 43 reviews

Rating Distribution

Excellent

(32)

Very Good

(7)

Good

(2)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

GatherUp is a robust customer experience and review management platform that provides actionable insights to enhance marketing efforts. Its ability to monitor multiple review sites makes it a valuable tool for businesses focused on reputation management.Read more

GatherUp pros and cons

  • Comprehensive review monitoring

  • Actionable insights

  • User feedback system

  • Supports multiple review sites

  • Can be overwhelming for new users

  • Limited customization options

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Showing 1-10 out of 43

CC

Cynthia C

04/13/23

3.5 out of 5

"Easy to use and effective, but expensive."

What do you like best about GatherUp? Seamless review requests that yielded results What do you dislike about GatherUp?

DO

Dennis O

01/09/22

5 out of 5

"Customer service is the difference"

What do you like best about GatherUp? I love the way Gatlin and other employees faced with challenging customer service issues stick with you until the problem is solved. I left a competitor because of CS issues. GatherUp is exceptional!

ST

Sine T

01/07/22

5 out of 5

"Has helped improve our reputation substantially in just a few months"

What do you like best about GatherUp? Ease of use and support. GatherUp has set the bar high for other companies to follow. After you sign up, you get a dedicated support person who walks you through the entire process step by step, in dedicated video sessions to show you how it works and to answer any questions. It has a lot of bells and whistles so it's good to have this support, but it's also very easy to use once you know the basics.

MT

Monica T

01/14/21

5 out of 5

"GatherUp really does gather all your reviews in one space!"

What do you like best about GatherUp? I love being able to tag reviews so they can be segmented for display on our websites. Whether it's a service or an individual, I can filter them for display in addition to sharing them on social media for added value. Their support is also a wonderful asset. Anytime we have a question they immediately reply and help in any way possible. I highly recommend GatherUp for your reputation management needs.

SL

Steven L

01/14/21

5 out of 5

"The most valuable tool in your business growth toolbox should be GatherUp"

What do you like best about GatherUp? Easy to use and deploy with great results. The software is easy to use for our store locations with very little training and is very intuitive. Not only has it helped to see what we're doing right as a business but where we can improve. Their customer support has always been there to resolve any problems, which are very infrequent, quickly.

JG

Jeremy G

01/14/21

5 out of 5

"Put your reviews on autopilot and gobble up the competition with GatherUp!"

What do you like best about GatherUp? Love the functionality that allows review requests to automatically be sent to customers based on predefined triggers.

AU

Anonymous User

01/14/21

5 out of 5

"Best way to manage business reviews"

What do you like best about GatherUp? It's a one-stop shop for everything review-related! Not only can we invite our clients to review us straight from the platform, but we can also respond to all reviews on the GatherUp account manager rather than logging into Google, Facebook, etc. It's been helpful to have the opportunity to see all reviews on one dashboard: office managers can ensure that each review has a response. Lastly, I can manage several businesses on one account which makes my ...

Read more

HP

Hank P

01/12/21

5 out of 5

"A great solution and a solid company"

What do you like best about GatherUp? I like the GatherUp platform, but what I may like best is the customer service team. They are super easy to work with and always quick to help if needed. Thankfully, the platform is easy to use so I have not needed them often, but when I do, they take great care of me.

AU

Anonymous User

01/07/21

3.5 out of 5

"Pioneers in the Customer Experience Space"

What do you like best about GatherUp? Platform is mostly easy to use. Pricing very good. Scales well.

KC

Kiersten C

01/07/21

4 out of 5

"Great Tool, room to improve"

What do you like best about GatherUp? It is very simple to set up a campaign and get started with this tool. And installing the widgets and pop ups on this site is made extremely easy. The customer service is also always quick to respond and very helpful. Very useful online guide to help you figure out how to best use the tool, and implement the different features it offers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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