8.4
Spot Score

Brandwatch Review: Is It The Right Reputation Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Brandwatch offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Brandwatch?
Brandwatch is a comprehensive consumer intelligence solution that empowers businesses to gain insight from customer conversations online. Leveraging sophisticated AI-based capabilities, the platform allows users to source over millions of relevant pieces of conversation to uncover valuable insights. It makes it possible to classify conversations into categories such as feedback, complaints, and opinions, for use in analysis. Brandwatch also answers pertinent questions and provides interactive reports and alerts that can be seamlessly shared across organisations. Adaptable to fit a myriad of needs,
Pricing
Brandwatch offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Brandwatch Software Demo
Brandwatch was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Brandwatch
- Team types
- Large Enterprises, Medium Business
Ready to try it?
Get started with Brandwatch
Connect with the team for a personalised demo.
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See how it stacks up
Compare Brandwatch side-by-side with top Reputation Management Software alternatives.
What is the pricing of Brandwatch?
Brandwatch uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Brandwatch reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 291 reviews, with strong overall satisfaction.
What users are saying
GC
Gil C
01/18/24
"Best Social Listening Platform"
What do you like best about Brandwatch Consumer Intelligence? Brandwatch is fast, customizable and has reliable data collection. What do you dislike ...
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AD
Amber D
08/31/23
"Insightful and Comprehensive Platform"
What do you like best about Brandwatch Consumer Intelligence? I am highly impressed by the depth of insights that Brandwatch Consumer Intelligence ...
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CS
Chetan S
08/18/23
"A Comprehensive Review of Brandwatch: Unveiling Insights and Analytics"
What do you like best about Brandwatch Consumer Intelligence? One of the most notable features of Brandwatch lies in its expansive data coverage ...
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RL
Rukesh L
08/10/23
"User friendly functionality and easy query writing"
What do you like best about Brandwatch Consumer Intelligence? We're using diffrent products of brandwatch, one of them is consumer research products ...
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AU
Anonymous User
08/10/23
"Intuitive Tool for Social Media & Marketing"
What do you like best about Brandwatch Consumer Intelligence? The analytics and orgnization of Brandwatch Consumer Intelligence is unmatched. Being ...
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SB
Surajit B
08/08/23
"Brandwatch is the best platform I have used for Social listening for Earned conversation"
What do you like best about Brandwatch Consumer Intelligence? The best feature of Brandwatch is its data coverage across platforms. Though some ...
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What are the features of Brandwatch?
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…
The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…
Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…
Brandwatch security and data handling
Key compliance certifications and security features for IT and security teams evaluating Brandwatch.
Certifications
Developer & data
Brandwatch Support Options
Frequently Asked Questions About Brandwatch
Common questions buyers ask before choosing Brandwatch.
Brandwatch is a Reputation Management Software. Brandwatch offers Social Media Metrics, Response Management, Campaign Management, Sentiment Analysis and many more functionalities.
Some top alternatives to Brandwatch includes NetBase, Talkwalker, ReviewBuzz, Reputation.com and ReviewGain.
Brandwatch offers Quotation Based pricing model
The starting price is not disclosed by Brandwatch. You can visit Brandwatch pricing page to get the latest pricing.
Ready to try it?
Get started with Brandwatch
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].












