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8.4

Spot Score

Brandwatch - Reputation Management Software

Brandwatch Review: Is It The Right Reputation Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Brandwatch offers custom pricing plan

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What is Brandwatch?

Brandwatch is a comprehensive consumer intelligence solution that empowers businesses to gain insight from customer conversations online. Leveraging sophisticated AI-based capabilities, the platform allows users to source over millions of relevant pieces of conversation to uncover valuable insights. It makes it possible to classify conversations into categories such as feedback, complaints, and opinions, for use in analysis. Brandwatch also answers pertinent questions and provides interactive reports and alerts that can be seamlessly shared across organisations. Adaptable to fit a myriad of needs,

Pricing

  • Brandwatch offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Brandwatch Software Demo

Brandwatch was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Brandwatch

Team types
Large Enterprises, Medium Business
4.2/5 rating
291 verified reviews

Ready to try it?

Get started with Brandwatch

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Brandwatch side-by-side with top Reputation Management Software alternatives.

NetBase
Talkwalker
ReviewBuzz
+7 more
Compare alternatives

What is the pricing of Brandwatch?

Brandwatch uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingBrandwatch offers custom pricing
Pricing Model
Quotation Based

Brandwatch reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 291 reviews, with strong overall satisfaction.

4.2

Very Good

Based on 961 ratings & 291 reviews

Rating Distribution

Excellent

(214)

Very Good

(65)

Good

(10)

Poor

(1)

Poor

(1)

What users are saying

GC

Gil C

01/18/24

5 out of 5

"Best Social Listening Platform"

What do you like best about Brandwatch Consumer Intelligence? Brandwatch is fast, customizable and has reliable data collection. What do you dislike ...

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AD

Amber D

08/31/23

5 out of 5

"Insightful and Comprehensive Platform"

What do you like best about Brandwatch Consumer Intelligence? I am highly impressed by the depth of insights that Brandwatch Consumer Intelligence ...

Read more

CS

Chetan S

08/18/23

5 out of 5

"A Comprehensive Review of Brandwatch: Unveiling Insights and Analytics"

What do you like best about Brandwatch Consumer Intelligence? One of the most notable features of Brandwatch lies in its expansive data coverage ...

Read more

RL

Rukesh L

08/10/23

5 out of 5

"User friendly functionality and easy query writing"

What do you like best about Brandwatch Consumer Intelligence? We're using diffrent products of brandwatch, one of them is consumer research products ...

Read more

AU

Anonymous User

08/10/23

5 out of 5

"Intuitive Tool for Social Media & Marketing"

What do you like best about Brandwatch Consumer Intelligence? The analytics and orgnization of Brandwatch Consumer Intelligence is unmatched. Being ...

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SB

Surajit B

08/08/23

5 out of 5

"Brandwatch is the best platform I have used for Social listening for Earned conversation"

What do you like best about Brandwatch Consumer Intelligence? The best feature of Brandwatch is its data coverage across platforms. Though some ...

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What are the features of Brandwatch?

20%

Feature coverage

5 of 25 tracked features

Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…

Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…

Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…

Security & Compliance

Brandwatch security and data handling

Key compliance certifications and security features for IT and security teams evaluating Brandwatch.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Compare Brandwatch vs ReviewBuzz

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Very Good

Compare Brandwatch vs Reputation.com

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7.7

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Compare Brandwatch vs Critique

Protect Your Brand's Reputation, ...

9.0

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Compare Brandwatch vs Brand24

Empower your business with positive ...

8.2

Excellent

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Boost your social media presence ...

9.2

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Compare Brandwatch vs Sprout Social

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7.6

Excellent

Compare Brandwatch vs Reputation Studio

Boost your brand's reputation with ...

7.7

Compare Brandwatch vs ReviewGain
Help & Contact

Brandwatch Support Options

Customer ServiceBusiness HoursOnline
LocationNew York, New York

Frequently Asked Questions About Brandwatch

Common questions buyers ask before choosing Brandwatch.

Brandwatch is a Reputation Management Software. Brandwatch offers Social Media Metrics, Response Management, Campaign Management, Sentiment Analysis and many more functionalities.

Some top alternatives to Brandwatch includes NetBase, Talkwalker, ReviewBuzz, Reputation.com and ReviewGain.

Brandwatch offers Quotation Based pricing model

We don't have information regarding integrations of the Brandwatch as of now.

The starting price is not disclosed by Brandwatch. You can visit Brandwatch pricing page to get the latest pricing.

Ready to try it?

Get started with Brandwatch

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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