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List of the Best Reputation Management Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: May 18, 2026 · How we review

Reputation Management Software overview

Spotsaas tracks 54 products in Reputation Management Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 66 let you start on a free trial, and 34 keep a free plan you can stay on. Most buyers here are Customer experience managers at e-commerce businesses seeking to improve online reviews.

54
products listed
66
offer a free trial
34
have a free plan
89
priced per subscription
76
quote on request

Editor's Summary · Reputation Management Software

Trustpilot leads by sheer scale with 79,567 ratings at 4.0/5 and a 9.8 SpotScore on a freemium model, functioning as both a review platform and a widget tool that businesses embed to display trust signals on their sites. BirdEye scores the highest satisfaction in the category at 4.94/5 across 1,957 ratings with a free trial, covering review generation, webchat, and social listening in one platform popular with multi-location service businesses. Mention holds 2,827 ratings at 4.2/5 with a 9.4 SpotScore on freemium, offering real-time brand monitoring across social and web sources.

Reputation management software tracks, generates, and responds to online reviews and brand mentions, giving businesses the data and tools to protect their public perception across search and review platforms. Primary buyers are marketing managers at multi-location healthcare and home services businesses, agency teams managing brand monitoring for clients, and customer success leads at SaaS companies focused on review velocity.

Quick picks for Reputation Management Software

  • Best overall — BirdEye
  • Best for brand monitoring and social listening — Mention
  • Best free option — Trustpilot

Who gets the most from Reputation Management Software

  • 1Customer experience managers at e-commerce businesses seeking to improve online reviews
  • 2Marketing managers at local service businesses managing multi-platform reputation campaigns
  • 3Customer support managers at enterprises handling high volumes of customer feedback and review responses
How to choose Reputation Management Software

If you want to quickly increase review volume with automation, filter by platforms offering automated review requests like NiceJob. For enterprises needing comprehensive reputation oversight, sort by rating and filter by Enterprise deployment such as Reputation.com. If you prioritize real-time brand mention tracking, look for tools with social media monitoring features like Mention or Brand24.

Showing -3--60 out of 54

9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye

Manage your reputation like a pro.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is BirdEye?

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...

Read more about BirdEye
Free Trial·

BirdEye offers custom pricing plan

9.4

SpotScore

Mention - Reputation Management Software

Mention

Monitor, respond, and improve your online reputation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Mention?

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to improve or hurt their reputation. Mention is used by big brands like ...

Read more about Mention
Free Trial·

Starts from $24/Month when Billed Yearly, also offers free forever plan

Spotsaas Buyer Intelligence

See the companies researching Reputation Management software right now — while they're still comparing options.

In-market Reputation Management buyersCompany-level namesNo pixel to install

9.0

SpotScore

NiceJob - Reputation Management Software

NiceJob

Streamline your reputation management with automation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is NiceJob?

NiceJob is a reputation management software that leverages automation to cut the time allocated to reputation monitoring, notification and protection. Reputation management is not a one step process any longer; it's a full time job managing multiple sources of risk that can be automated with ...

Read more about NiceJob
Free TrialTry Free →·

Starts from $45/Month

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9.0

SpotScore

Grade.us - Reputation Management Software

Grade.us

Effortlessly manage and share student grades.

Best for: SMB teams · Mid-market · Enterprise

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What is Grade.us?

Grades.us is a reputation management software that allows to quickly and easily enter student's online grade, then publish the grade to social accounts in a matter of minutes -instead of hours! The free Chrome Extension allows to post grades from Gmail, Chrome, or a direct link to their Grades

Read more about Grade.us
Free Trial·

Starts from $162/Month when Billed Yearly

9.0

SpotScore

Awario - Reputation Management Software

Awario

Protect your online image with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Awario?

Awario is a cloud based reputation management software solution. The application helps businesses maintain their online reputation by continuously monitoring customer feedback, such as reviews and mentions on blog posts, forums, social networks such as Facebook, Twitter, LinkedIn and etc., ...

Read more about Awario
Free TrialTry Free →·

Starts from $24/Month when Billed Yearly

9.0

SpotScore

Brand24 - Reputation Management Software

Brand24

Protect Your Brand's Reputation, Always Stay Ahead

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Brand24?

Brand24 is a cloud based Software as a Service (SaaS) reputation management software. It manages negative content, monitor brand mentions and provide actionable insights so that users are fully engaged across social networks in order to prevent crisis situations or minimize damage to an ...

Read more about Brand24
Free TrialTry Free →·

Starts from $119/month when yearly

What buyers evaluate in Reputation Management Software
Effectiveness and automation of review acquisition and request workflows
Depth and accuracy of real-time brand mention and sentiment monitoring across platforms
Integration quality with major review sites (e.g., Google Reviews) and social media channels

8.8

SpotScore

Endorsal - Reputation Management Software

Endorsal

Take control of your online reputation.

Best for: SMB teams · Mid-market · Enterprise

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What is Endorsal?

Reputation Management Software that empowers you to respond anytime, anywhere to negative reviews. Access customer feedback and messages about any business from more than 100 review sites across the web. Endorsal's patent-pending technology will assists in managing the conversation and ...

Read more about Endorsal
Free TrialTry Free →·

Starts from $15/Month when Billed Yearly

8.7

SpotScore

Chekkit - Reputation Management Software

Chekkit

Amplifying customer interactions for business growth.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Chekkit?

Chekkit is a customer experience management software that helps businesses grow by amplifying their interactions with customers. This highly rated online platform is equipped with various tools like reviews, webchat, messenger, payments, video chat, and more. These features enable organizations ...

Read more about Chekkit
Free TrialTry Free →·

Starts from $99/Month

8.7

SpotScore

Starfish Reviews - Reputation Management Software

Starfish Reviews

Manage your reputation, elevate your success.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Starfish Reviews?

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the StarfishReviews.com website, where consumers can leave good or bad reviews of ...

Read more about Starfish Reviews
Free TrialTry Free →·

Starts from $3.99/Month, also offers free forever plan

8.7

SpotScore

ReviewTrackers - Reputation Management Software

ReviewTrackers

Maximize your business's reputation and reach.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is ReviewTrackers?

ReviewTrackers reputation management software puts all of the reviews onto a single platform, making them easier to read and engaging customers through social media and SEO-optimized email campaigns. Learn what competition's customers are saying, leverage social media for targeted marketing and ...

Read more about ReviewTrackers
Free Trial·

ReviewTrackers offers custom pricing plan

8.7

SpotScore

Mentionlytics - Reputation Management Software

Mentionlytics

Monitor your online reputation with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Mentionlytics?

Mentionlytics is the a powerful platform for understanding and managing how reputation spreads online. With Mentionlytics, user will have quick and intuitive access to sources that are driving conversations in real time. Just like Nielsen TV Ratings do for TV programming, Mentionlytics provides ...

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Free Trial·

Starts from $29/Month

8.7

SpotScore

ReviewBuzz - Reputation Management Software

ReviewBuzz

Take control of your online reputation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is ReviewBuzz?

ReputationBuzz is an online reputation management software in the marketplace, specifically designed to help small to medium sized businesses control customer feedback and create a better brand image. It offers a series of powerful tools that enables clients to truly put their best foot forward ...

Read more about ReviewBuzz
Free TrialTry Free →·

Starts from $199/Month

8.6

SpotScore

myPresences - Reputation Management Software

myPresences

Maximize your online presence with myPresences.

Best for: SMB teams · Mid-market · Enterprise

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What is myPresences?

myPresences is a perfect fit for those businesses that need to grow their online presence and usability. This software provides numerous options that help create a varied outreach. It assists users in registering and listing their company, responding to reviews, and improving visibility. ...

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Free TrialTry Free →·

Starts from $12/Month when Billed Yearly

8.6

SpotScore

Swell - Reputation Management Software

Swell

Boost your brand with Swell's reputation management tools.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Swell?

Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The powerful reputation management software is suitable for SMBs and can be used to capture customer feedback ...

Read more about Swell
Free TrialTry Free →·

Starts from $199/Month when Billed Yearly

8.6

SpotScore

Customer Alliance - Reputation Management Software

Customer Alliance

Boost your reputation, engage your community.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Customer Alliance?

Customer Alliance is a reputation management software that focuses on 3 main areas - Reputation Management, Social Media Management and Community Management. It allows companies to handle their Yelp, Citysearch, YellowPages and many more online reputation accounts at the single place, and hence ...

Read more about Customer Alliance
Free Trial·

Customer Alliance offers custom pricing plan

8.5

SpotScore

Grab Your Reviews - Reputation Management Software

Grab Your Reviews

Amplify your business with positive reviews.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

Add to compare

What is Grab Your Reviews?

Grab Your Reviews is the perfect tool for managing customer reviews across multiple platforms. Automatically send review requests to customers and easily pick up new reviews on Google, Facebook and other review sites. You can choose to accept or reject negative feedback for your social media ...

Read more about Grab Your Reviews
Free Trial·

Starts from $23.17/Month when Billed Yearly

8.5

SpotScore

Alerti - Reputation Management Software

Alerti

Simplify social media management for businesses.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Alerti?

Alerti is a social media management software that solves the challenges that businesses face when trying to manage their social accounts across multiple networks and numerous social media analysts. From a business standpoint, Alerti has an open API and subscribes to an open development model. ...

Read more about Alerti
Free TrialTry Free →·

Starts from $7.50/Month when Billed Yearly

8.5

SpotScore

GrowthPlug - Reputation Management Software

GrowthPlug

Maximize your success with effortless reputation management.

Best for: SMB teams · Mid-market

Start Free Trial

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What is GrowthPlug?

GrowthPlug is a simple yet powerful reputation management software. It provides a sophisticated marketing automation system that frees marketers from time-consuming tasks and helps them increase business income without spending huge sums of money. GrowthPlug attracts customers with automated ...

Read more about GrowthPlug
Free Trial·

GrowthPlug offers custom pricing plan

8.5

SpotScore

Opinew - Reputation Management Software

Opinew

Power up your store with user-generated content.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.8

Add to compare

What is Opinew?

Used by over 10,000 Shopify merchants, Opinew is renowned for supercharging Shopify stores with user-generated content-rich reviews. For those who operate across multiple channels and aim to sync their reviews to Shopify, Opinew emerges as the ideal solution. The platform enables users to ...

Read more about Opinew
Free TrialTry Free →·

Starts from $9.99/Month

8.5

SpotScore

Rannko - Reputation Management Software

Rannko

Protect your online reputation with Rannko.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is Rannko?

Rannko is an online reputation management software that works as an online reputation defender and gives the ability to monitor company's online reputation at every hour of every day, across all activity channels and all search engines in real time. Rannko allows user to analyze ...

Read more about Rannko
Free TrialTry Free →·

Starts from $99/Month

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Frequently Asked Questions About Reputation Management Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Reputation Management Software features to evaluate are Customer Support, Content Management, Alerts, Gamification, Knowledge Database, Offline Form. Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.

Reputation Management Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including BirdEye, Mention, NiceJob. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.

The top rated Reputation Management Software based on verified user reviews and SpotScore are Trustpilot, WebPunch, Starfish Reviews. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.

To choose the right Reputation Management Software, start by listing your must-have features — commonly Customer Support, Content Management, Alerts, Gamification, Knowledge Database, Offline Form. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Reputation Management Software on Spotsaas offer a free plan or free trial. Popular free options include BirdEye, Mention, NiceJob. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Reputation Management Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are Trustpilot, BirdEye, Mention. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].